Dear Sally

Thank you for your request under the Freedom of Information (Scotland) Act 2002.

Before I consider your request I wanted to ensure that you are aware that Scottish Water Business Stream Limited, trading as Business Stream, is not a Council or Local Authority. We are a commercial organisation owned by Scottish Water but due to obligations under our regulatory licences operate independently from our parent company.

As your request appears to be focused on Councils and now knowing that we are a commercial organisation, do you still require the questions below to be answered?

I will put your request on hold for the time being but please let me know if our ownership and commercial structure is still valid for your request.

Regards

Trevor Nelson

Trevor Nelson | Regulation and Compliance Manager
Regulation and compliance
Business Stream | 7 Lochside View | Edinburgh | EH12 9DH
business-stream.co.uk

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Dear Sally

With reference to my email dated 14th June 2018 in which I explained that Scottish Water Business Stream Limited is not a council, which forms part of your request, can you please let me know if you still require the information.

Thank you

Regards

Trevor Nelson | Regulation and Compliance Manager
Regulation and compliance
Business Stream | 7 Lochside View | Edinburgh | EH12 9DH
business-stream.co.uk
t 0131 338 3171 m 07803 202 191

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Dear Sally

Thank you for your letter dated 14 June 2018, requesting information under the Freedom of Information (Scotland) Act 2002 (“FOISA”). You requested information regarding Scottish Water Business Stream Limited's finance system.

Please find responses below to your questions:

1.What ERP (Enterprise Resource Management) or Finance system is currently used at the council? TwinField

2.When does your contract expire? July 2018

3.Do you have any planned upgrades of the software? If so, when? Yes, standard update scheduled for summer 2018

4.Are you planning to go to market for a different ERP/ Finance system? If so, when? No

5.How many users / licenses of the system do you have at the council? c 20 users (excluding admin, support and test users) - please note that Business Stream is a water retailer and not a council

6.Who is the person responsible for your ERP / Finance system? Please provide full name, title and contact information if possible. Angela Moodie, Head of Financial Control, Business Stream, 7 Lochside View, Edinburgh EH12 9DH

I trust that this information will be satisfactory to answer your enquiries. For information provided under FOISA you can appeal if you are dissatisfied with the outcome. You must appeal within the period of 40 working days commencing on 21 June 2018. On receiving your request for a review of this response, we will conduct an internal review which will be undertaken by an independent team whose members were not involved in responding to the initial request. Business Stream is required to complete internal reviews within 20 working days. Please address any such appeal to the Director of Regulation and Strategy in writing; to the address on the letter head, or by email. If you are emailing can you please use the email address [email address]

If your request for information is not resolved to your satisfaction at that stage, you can appeal further to the Scottish Information Commissioner, the independent body which oversees the implementation of FOISA www.itspublicknowledge.info/appeal

Regards

Trevor Nelson | Regulation and Compliance Manager
Regulation and compliance
Business Stream | 7 Lochside View | Edinburgh | EH12 9DH
business-stream.co.uk

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