ERP/Finance Systems

The request was successful.

Dear Tunbridge Wells Borough Council,

Please could you provide the following information regarding your ERP / Finance system:

1.What ERP (Enterprise Resource Management) or Finance system is currently used at the council?

2.When does your contract expire?

3.Do you have any planned upgrades of the software? If so, when?

4.Are you planning to go to market for a different ERP/ Finance system? If so, when?

5.How many users / licenses of the system do you have at the council?

6.Who is the person responsible for your ERP / Finance system? Please provide full name, title and contact information if possible.

Kind regards,

Katie Green.

Date 10/07/15

info (TWBC), Tunbridge Wells Borough Council

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FOI (TWBC), Tunbridge Wells Borough Council

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Dear Ms Green

 

Acknowledgement

 

Our Ref: FOI F04193

 

Thank you for your recent email which we are handling in accordance with
the Freedom of Information Act 2000. I acknowledge receipt and confirm
that we will respond within 20 working days from the date of receipt.

 

In the meantime, if you have any further queries regarding our Freedom of
Information procedures please contact me on 01892 554153 (ext. 3153) or
via e-mail to [1][email address].

Yours sincerely

 

 

 

Lauren Martin

Freedom of Information Officer

 

T: 01892 554153 ext: 3153

E: [2][email address]

Town Hall, Royal Tunbridge Wells, Kent, TN1 1RS

 

[3]www.tunbridgewells.gov.uk    [4]cid:image004.png@01CD6A75.83A79BD0

 

Help us to improve our service to you by completing our online [5]Customer
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This e-mail is confidential and intended solely for the use of the individual to whom it is addressed. Any views or opinions presented are solely those of the author and do not necessarily represent those of Tunbridge Wells Borough Council. If you are not the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited.

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FOI (TWBC), Tunbridge Wells Borough Council

3 Attachments

Dear Ms Green,

 

Re: FOI F04193

 

Thank you for your Freedom of Information request and please accept our
apologies for the delay in responding. Our response is below.

 

1.What ERP (Enterprise Resource Management) or Finance system is currently
used at the council?

We use eFinancials as our Financials Management System and ICON as our
Cash Management System

 

2.When does your contract expire?

Annual rolling contract and February 2016 respectively

 

3.Do you have any planned upgrades of the software? If so, when?

There are no cost and/or dated plans to upgrade either piece of software. 
When upgrades are released we evaluate them against the current and future
needs of the Council and whether they result in the version of software we
use becoming unsupported by the software providers.

 

4.Are you planning to go to market for a different ERP/ Finance system? If
so, when?

There are no plans to go to market for a different solution.  However
evaluating the market is a part of any retendering process towards the end
of a contract.

 

5.How many users / licenses of the system do you have at the council?

There are 246 users of eFinancials and 67 users of ICON

 

6.Who is the person responsible for your ERP / Finance system? Please
provide full name, title and contact information if possible.

Peter Brooks, Financial Systems Officer,
[email address], 01892 554417

 

I hope this information is helpful.

 

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[3]www.ico.org.uk

 

Yours sincerely

 

 

 

Lauren Martin

Freedom of Information Officer

 

T: 01892 554153 ext: 3153

E: [4][email address]

Town Hall, Royal Tunbridge Wells, Kent, TN1 1RS

 

[5]www.tunbridgewells.gov.uk    [6]cid:image004.png@01CD6A75.83A79BD0

 

Help us to improve our service to you by completing our online [7]Customer
Satisfaction Survey

 

 

 

This e-mail is confidential and intended solely for the use of the individual to whom it is addressed. Any views or opinions presented are solely those of the author and do not necessarily represent those of Tunbridge Wells Borough Council. If you are not the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited.

If you have received this e-mail in error please notify Tunbridge Wells Borough Council IT Help Desk on telephone +44 (0)1892 526121 extension
3118 or e-mail to [Tunbridge Wells Borough Council request email].

References

Visible links
1. mailto:[email address]
2. http://www.tunbridgewells.gov.uk/council...
3. http://www.ico.org.uk/
4. mailto:[email address]
5. http://www.tunbridgewells.gov.uk/
6. http://www.twitter.com/TWellsCouncil
7. http://www.tunbridgewells.gov.uk/feedback