We don't know whether the most recent response to this request contains information or not – if you are Jenny Harris please sign in and let everyone know.

ERP/Finance System

We're waiting for Jenny Harris to read a recent response and update the status.

Dear London School of Hygiene and Tropical Medicine,

Please could you provide the following information regarding your ERP / Finance system:
1.What ERP (Enterprise Resource Management) or Finance system is currently used at the council?
2.When does your contract expire?
3.Do you have any planned upgrades of the software? If so, when?
4.Are you planning to go to market for a different ERP/ Finance system? If so, when?
5.How many users / licenses of the system do you have at the council?
6.Who is the person responsible for your ERP / Finance system? Please provide full name, title and contact information if possible.

Yours faithfully,

Jenny Harris

FOI, London School of Hygiene and Tropical Medicine

Dear Ms Harris

Thank you for your request of 17 July 2017 for information under the Freedom of Information Act. We will process your request as soon as possible, and will respond by 14 August 2017.

In your request, you refer to us as a council, we are a postgraduate medical school, please can you confirm that you still require this information.

Information on how we process Freedom of Information requests is available on the LSHTM website at : https://www.lshtm.ac.uk/aboutus/organisa...

We may need to contact you again if we require further information from you in order to locate the information which you have requested. We will also contact you as soon as possible if we determine that a fee will be payable for reprographics costs (such as photocopying or printing) or postage costs associated with processing your request.

Please do not hesitate to contact me (email to [London School of Hygiene and Tropical Medicine request email]) if you have any questions relating to our processing of your request.

Best wishes

Victoria Cranna
Archivist & Records Manager
Library & Archives Service
London School of Hygiene & Tropical Medicine
Keppel Street
London
WC1E 7HT UK

+44 (0)20 7927 2966

[email address]
www.lshtm.ac.uk/library/archives

Twitter: @LSHTMArchives

show quoted sections

FOI, London School of Hygiene and Tropical Medicine

Dear Ms Harris

Please can you get back to me about the clarification question that was sent to you on 27 July, we will not proceed in collating this information until we receive a response on whether you still want this information even though we are not a council.

Best wishes

Victoria Cranna
Archivist & Records Manager
Library & Archives Service
London School of Hygiene & Tropical Medicine
Keppel Street
London
WC1E 7HT UK

+44 (0)20 7927 2966

[email address]
www.lshtm.ac.uk/library/archives

Twitter: @LSHTMArchives

Dear FOI,

Apologies for the mistake in my initial request. The questions should of read "University" not "Council" please see below -

Please could you provide the following information regarding your ERP / Finance system:
1.What ERP (Enterprise Resource Management) or Finance system is currently used at the University?
2.When does your contract expire?
3.Do you have any planned upgrades of the software? If so, when?
4.Are you planning to go to market for a different ERP/ Finance system? If so, when?
5.How many users / licenses of the system do you have at the University?
6.Who is the person responsible for your ERP / Finance system? Please provide full name, title and contact information if possible.

I look forward to receiving the information from you

Yours sincerely,

Jenny Harris

FOI, London School of Hygiene and Tropical Medicine

Dear Ms Harris

Please accept my apologies for the very late response to this request, please find this below:

1.What ERP (Enterprise Resource Management) or Finance system is currently used at the council? – Unit4 Business World Milestone 5 (5.7.2), formally known as Agresso.
2.When does your contract expire? – The School has an annual support and maintenance contract, which renews each December.
3.Do you have any planned upgrades of the software? If so, when? – No planned software version upgrades at this time.
4.Are you planning to go to market for a different ERP/ Finance system? If so, when? – No plans for this at present.
5.How many users / licenses of the system do you have at the council? – The product is licensed on instance rather than number of users. The School has approximately 1250 FTE
6.Who is the person responsible for your ERP / Finance system? Please provide full name, title and contact information if possible. – Jon Faulkner, Chief Information Officer, London School of Hygiene & Tropical Medicine, Tel: +44 (0)20 7958 8377, E-mail: [email address], Web: www.lshtm.ac.uk

Some standard sections follow on the re-use of the information which has been supplied to you, and your right to appeal if you are dissatisfied with our handling of your request.

Re-use of the information supplied to you
The copyright of any information which has been supplied to you will be owned by LSHTM unless otherwise indicated. The supply of information under the Freedom of Information Act or the Environmental Information Regulations does not give the person or organisation who receives it an automatic right to re-use the information in a way which would infringe copyright, for example, by making multiple copies, publishing and issuing copies to the public.
Brief extracts of any material which is supplied to you may be reproduced under the fair dealing provisions of the Copyright, Designs and Patents Act 1988 (sections 29 and 30) for research or private study for non-commercial purposes, criticism, review or news reporting. More extensive re-use must only be carried out with prior written permission from LSHTM.
Enquiries about the re-use of material should be directed to the Archivist & Records Manager (email: [London School of Hygiene and Tropical Medicine request email]).

Your right to appeal
If you are dissatisfied with the handling of your Freedom of Information or Environmental Information request, you are encouraged to contact the Archivist & Records Manager (email to [London School of Hygiene and Tropical Medicine request email]) in the first instance, to determine if your concerns can be resolved informally. This may lead to a quicker resolution of your complaint than a formal appeal.
If you remain dissatisfied, you can ask for an internal review of LSHTM's handling of your request. Appeals should be submitted promptly, and within 12 months of the School's response to your request. If you wish to complain about a request to which we responded more than 12 months ago, you should contact the Information Commissioner (see below), as LSHTM will not process your appeal.
Appeals should be sent in writing to the Secretary at the following address. You should state as fully as possible why you think your request was not dealt with in accordance with the Freedom of Information Act or the Environmental Information Regulations, and the remedy which you are seeking from the School:

Secretary
London School of Hygiene & Tropical Medicine
Keppel Street
London
WC1E 7HT
Email: [email address]

The Secretary will assign your appeal to a review committee, and will acknowledge receipt of your appeal. The chair of the review committee will respond to your appeal within 40 working days of its receipt by the Secretary. If the review committee decides that information should be released to you, the information will be provided to you as soon as is practically possible.
If you are dissatisfied with LSHTM's response to your appeal, you can apply to the Information Commissioner for a decision on whether your request has been dealt with in accordance with the requirements of the Freedom of Information Act or the Environmental Information Regulations. The Commissioner will normally require you to have gone through our internal appeal process first before he considers your appeal. If the Commissioner finds in your favour, the Commissioner can require LSHTM to release the information to you. The Commissioner can be contacted at the following address:

Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

Further information about your right to appeal to the Information Commissioner is available on the Commissioner's website (http://www.ico.gov.uk/).

Please do not hesitate to contact me (email to [London School of Hygiene and Tropical Medicine request email]) if you have any questions relating to our response to your request.

Yours sincerely

Victoria Cranna
Archivist & Records Manager
Library & Archives Service
London School of Hygiene & Tropical Medicine
Keppel Street
London
WC1E 7HT UK

+44 (0)20 7927 2966

[email address]
www.lshtm.ac.uk/library/archives

Twitter: @LSHTMArchives

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Jenny Harris please sign in and let everyone know.