This is the e-mail address for enquiries about portraits and the collections and history of the National Portrait Gallery (including requests for information made under the Freedom of Information Act). The Gallery usually responds to portrait enquiries within 15-20 working days (except over the Easter and Christmas periods when there may be a delay). Freedom of Information requests are answered within 20 working days.

If you would like to make an appointment to visit the Heinz Archive & Library please contact: [email address]<mailto:[email address]>. The Public Study Room is closed from 22 December to 8 January inclusive.

For other types of enquiries please refer to the Gallery's website for contact details.

Note: we are not able to respond to enquiries about foreign portraits and non-portrait works of art, and neither are we able to provide advice on valuations. For subjects unrelated to British portraiture please contact a general art reference library and for valuations please contact a fine art auction house or dealer.

Images of portraits and correspondence sent to the Gallery may be kept for reference and research purposes.

Yours sincerely
Paul Cox
Curator, Reference Collection

Dear Sally Hodges,

Thank you for your information request under the Freedom of Information
(FoI) Act, dated 19^th June 2018.

Please accept this message as an acknowledgement of the receipt of your
request. We will respond to your specific queries within 20 working days,
as required under the FoI Act.

Kind regards,

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Dear Sally Hodges,

Thank you for your information request under the Freedom of Information
Act, dated 19^th June 2018.

Please see below the answers to your questions.

1.       What ERP (Enterprise Resource Management) or Finance system is
currently used?

The National Portrait Gallery does not use an ERP system. The Gallery uses
PS Financials for its Finance system.

2.       When does your contract expire?

The Gallery’s contract for PS Financials is renewed annually on 1st
September.

3.       Do you have any planned upgrades of the software? If so, when?

The Gallery are currently in the process of upgrading PS Financials to a
more recent version of the application.

4.       Are you planning to go to market for a different ERP/ Finance
system? If so, when?

The Gallery is not planning to go to market for a different Finance
system.

5.       How many users / licenses of the system do you have?

The Gallery has 12 concurrent user licences, 2 document emailers and 4 API
licences for PS Financials.

6.       Who is the person responsible for your ERP / Finance system?
Please provide full name, title and contact information if possible.

Nick Hanks, Director of Finance & Planning, is the person responsible for
the Gallery’s Finance system. Contact details have not been provided under
section 40(2) – Personal information of the Freedom of Information Act
2000, which states that:

“(2) Any information to which a request for information relates is also
exempt information if—

(a) it constitutes personal data”

I hope you find the response to your questions satisfactory.

After 3 months from the last meaningful correspondence this case will be
closed. For an internal review request please contact us within a 3 month
period, otherwise your request will be treated as a new enquiry.

Under the terms of the Act, we are required to inform you of our appeals
procedure in case you are not satisfied with response.  A copy of our
public leaflet on Freedom of Information, which advises how to appeal to
the Gallery and your right to appeal to the Information Commissioner, can
be found on the Gallery website at:
[1]http://www.npg.org.uk/about/foi.php.

Kind regards,

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From: Ruth Kusionowicz On Behalf Of FOI Request
Sent: 19 June 2018 14:05
To: [FOI #491986 email]
Subject: RE: Freedom of Information request - ERP/Finance System

Dear Sally Hodges,

Thank you for your information request under the Freedom of Information
(FoI) Act, dated 19^th June 2018.

Please accept this message as an acknowledgement of the receipt of your
request. We will respond to your specific queries within 20 working days,
as required under the FoI Act.

Kind regards,

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Ruth Kusionowicz
Records and Freedom of Information Manager
National Portrait Gallery  St Martin's Place  London WC2H 0HE

[7]www.npg.org.uk
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the addressee(s). Its unauthorised use, disclosure, storage or copying is
not permitted. If you are not the intended recipient, please destroy all
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or if it arrives late, incomplete or with viruses. Please note that any
information sent, received or held by the Gallery may be disclosed under
the Freedom of Information Act 2000.
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