Thank you for contacting the National Gallery.
We will aim to respond to all enquiries within ten working days.
If your enquiry is of an urgent nature, please call our Visitor Engagement
Department on +44 (0)20 7747 2885 for assistance.

Visitor Engagement Department
National Gallery
Trafalgar Square
London WC2N 5DN

Our Ref. F462

Dear Ms Hodges,

Thank you for your request for information under the Freedom of
Information Act 2000 which was received on 19 June 2018. We will start
looking into this for you and will be in touch within the 20 working day
deadline which I calculate will expire on 17 July 2018.

If you have any questions about this request in the meantime, please don’t
hesitate to contact me.

Yours sincerely,

Richard Wragg

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Ref: F462

Dear Ms Hodges,

Thank you for your request for information under the Freedom of
Information Act 2000. You asked:

1.What ERP (Enterprise Resource Management) or Finance system is currently
used?
2.When does your contract expire?
3.Do you have any planned upgrades of the software? If so, when?
4.Are you planning to go to market for a different ERP/ Finance system? If
so, when?
5.How many users / licenses of the system do you have?
6.Who is the person responsible for your ERP / Finance system? Please
provide full name, title and contact information if possible.

I will now respond to your seven questions in turn.

1. 'Agresso' (Unit4 Business World On!)
2. The National Gallery has an annual rolling renewal, the current end
date is 31 March 2019
3. No
4. No
5. Sixteen
6. Louise Peckett, Head of Finance, 020 7747 5842

If you are unhappy with the way the National Gallery has handled your
request you may ask for an internal review, by writing to: Susan Foister,
Deputy Director, The National Gallery, Trafalgar Square, London, WC2N 5DN.
We would ask that you submit your request for an internal review within
two months of the date of this response.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

If you have any queries about this email, please do not hesitate to
contact me.

Yours sincerely,

Richard Wragg

Richard Wragg
Archivist
+44 (0)20 7747 2576

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