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ERP technology and services

Heston Roberts made this Freedom of Information request to Vehicle Certification Agency

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Dear Vehicle Certification Agency,

Could you kindly respond to the below questions;

1. Which software are you currently using for the following Enterprise Resource Planning (ERP) services (if using more than one vendor - please breakdown accordingly):
a. Finance and Accounting
b. Procurement
c. Project Portfolio Management
d. Supply Chain Management
e. Planning and Budgeting
f. Performance Management
g. Human Resources
h. Payroll
i. Talent Management
j. Workforce Planning
2. How many users within your organisation have access to the above ERP services? If you are not using all of the above services, please mark N/A where applicable.
3. Which version of the software for the above ERP services are you using?
4. When was the last time this ERP software was upgraded?
5. What was the cost of the last upgrade for the above ERP services? Please provide a breakdown of the software, hardware and associated services.
6. Are you planning another ERP upgrade in the next 12-18 months? If yes, do you envisage the purchase of additional software and hardware?
7. Are the above ERP services provided in-house or are they outsourced? If outsourced which service provider are they outsourced to and when does the contract expire?
8. When does your existing contract for the above ERP software expire and when do you intend to re-tender?
9. Which software do you currently use for Customer Relationship Management (CRM)?
10. When does the existing software contract expire for CRM and when do you intend to re-tender?
11. Which software do you currently use for Business Intelligence (BI)?
12. When does the existing software contract expire for BI and when do you intend to re-tender?

Yours faithfully,

Heston Roberts

VCA Enquiries, Vehicle Certification Agency

Dear Enquirer

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our team to consider.

While we aim to respond as soon as we can, this will often depend on the
availability of suitable staff. Please note that this is especially
relevant to questions relating to technical or legislative issues, so
please allow up to 20 working days for a response.

In the meantime, information about VCA and the services available can be
found on our website [1]www.dft.gov.uk/vca.

Kind regards

VCA Enquiries
Corporate Affairs Department
1 The Eastgate Office Centre
Eastgate Road
Bristol
BS5 6XX

 

VCA

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1. http://www.dft.gov.uk/vca

Foi user, Vehicle Certification Agency

Good Morning

Thank you for your email.  As your request has been received by several
agencies that fall under the Department for Transport (DfT), then DfT have
agreed to respond to you on our behalf.  Please note that this response
will likely include all the other agencies that fall under the DfT
umbrella.
 

Kind regards
 

VCA Headquarters

[1]cid:image001.png@01D2A7C9.9B1D4EE0   Corporate Affairs Department

  1 The Eastgate Office Centre
 
  Eastgate Road
 
Bristol, BS5 6XX
 
United Kingdom
 
E: [2][email address]

VCA FOI Team  

Corporate Affairs Department [3]www.dft.gov.uk/vca

Please note that any comments or advice given in this Email, represent the
opinion of VCA. Interpretation of the law remains the sole prerogative of
the courts.
Please think twice before printing this Email!

--------------------------------------------------------------------------

From: Heston Roberts <[FOI #453703 email]>
Sent: 22 December 2017 11:10:41
To: VCA Enquiries
Subject: Freedom of Information request - ERP technology and services
 
Dear Vehicle Certification Agency,

Could you kindly respond to the below questions;

1.      Which software are you currently using for the following
Enterprise Resource Planning (ERP) services (if using more than one vendor
- please breakdown accordingly):
a.      Finance and Accounting
b.      Procurement
c.      Project Portfolio Management
d.      Supply Chain Management
e.      Planning and Budgeting
f.      Performance Management
g.      Human Resources
h.      Payroll
i.      Talent Management
j.      Workforce Planning
2.      How many users within your organisation have access to the above
ERP services? If you are not using all of the above services, please mark
N/A where applicable.
3.      Which version of the software for the above ERP services are you
using?
4.      When was the last time this ERP software was upgraded?
5.      What was the cost of the last upgrade for the above ERP services?
Please provide a breakdown of the software, hardware and associated
services.
6.      Are you planning another ERP upgrade in the next 12-18 months? If
yes, do you envisage the purchase of additional software and hardware?
7.      Are the above ERP services provided in-house or are they
outsourced? If outsourced which service provider are they outsourced to
and when does the contract expire?
8.      When does your existing contract for the above ERP software expire
and when do you intend to re-tender?
9.      Which software do you currently use for Customer Relationship
Management (CRM)?
10.     When does the existing software contract expire for CRM and when
do you intend to re-tender?
11.     Which software do you currently use for Business Intelligence
(BI)?
12.     When does the existing software contract expire for BI and when do
you intend to re-tender?

Yours faithfully,

Heston Roberts

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VCA

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We don't know whether the most recent response to this request contains information or not – if you are Heston Roberts please sign in and let everyone know.