ERP Systems Information

The request was successful.

Dear Calderstones Partnership NHS Foundation Trust,

Could you please respond to the following questions?
1. Who is you current provider of Financial Systems support and implementation services?
2. When does the contract expire?
3. Who should I contact if I wish to supply training on your financials systems?
4. Who is you current provider of Procurement Systems support and implementation services?
5. When does the contract expire?
6. Who should I contact if I wish to supply training on your procurement systems?
7. Who is you current provider of Human Resources Systems support and implementation services?
8. When does the contract expire?
9. Who should I contact if I wish to supply training on your HRMS systems?
10. What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?
11. What versions of the above Applications are you running?
12. When was your last Application upgrade?
13. Are you planning another upgrade in the next 12-18 months?
14. Do you have an Oracle support partner for applications? If so who?
15. What kind of support is included in the contract (functional/technical/etc.?)
16. What is the value of the application support contract?
17. When does it expire?
18. Where do you advertise any Oracle procurement opportunities?
19. Who is responsible for looking after the contract for the Oracle estate?
20. Who is responsible for looking after the licenses for the Oracle estate?
21. How much do you pay annually for Oracle Support & Maintenance?
22. When does this contract renew?
23. Do you work with off-shore partners?
24. Who are your off –shore partners for ERP Systems Implementation and support?

Regards

Khalil Rehman

Yours faithfully,

Khalil

freedom of information, Calderstones Partnership NHS Foundation Trust

Dear Khalil

With regard to your freedom of information request below, please accept this email as acknowledgement of receipt.

Kind regards

Tracy

Tracy Hale
Corporate Governance Administrator
PA to Director of Finance and Acting Director of Corporate Affairs
Calderstones Partnership NHS Foundation Trust,
Mitton Road, Whalley, Clitheroe, Lancashire, BB7 9PE
Telephone: (01254) 821247 Extension 3247

show quoted sections

freedom of information, Calderstones Partnership NHS Foundation Trust

Request for information Reference: 16/100
 
Your request for information dated  3 May 2016 has been considered and our
response is detailed below:
 
Could you please respond to the following questions?
1.            Who is you current provider of Financial Systems support and
implementation services? East Lancashire Financial Services
2.            When does the contract expire? We are currently going
through acquisition by another Trust and the financial systems will be
merged at some point in the year at which point we will give notice to
exit our service level agreement.
3.            Who should I contact if I wish to supply training on your
financials systems? As we are going through acquisition by another Trust
there will be no need for training on our finance system in the near
future.
4.            Who is you current provider of Procurement Systems support
and implementation services? Same system for procurement as financials
5.            When does the contract expire? Same as financial systems
6.            Who should I contact if I wish to supply training on your
procurement systems? Same as financial systems
7.            Who is you current provider of Human Resources Systems
support and implementation services? IBM for ESR/KRONOS for rostering/NHS
Jobs for recruitment
8.            When does the contract expire? National contract for IBM and
NHS Jobs, KRONOS ends 31st March 2017 when we will no longer have the
system.
9.            Who should I contact if I wish to supply training on your
HRMS systems? Not Applicable
10.          What Applications are you running for:
        o Finance? E-Financials, Business Objects XI, BASWARE
        o HR? ESR/eHL rostering/NHS Jobs
        o Payroll? ESR
        o Project? In House Bespoke
        o CRM?  None
        o Manufacturing? None
        o Sourcing? None
        o Invoice Scanning Tool? Basware
        o Are you using Config Snapshot? No
        o What BI Tool are you using? QlikView  (v11.2)
11.          What versions of the above Applications are you running?
E-Financials v4.1/Business Objects XI/BASWARE 2009/ESR Release
30.2.0.0/eHL rostering 2014r1
12.          When was your last Application upgrade? Not sure on the
finance systems, quite some time ago. Possibly 2008 for E-Financials/ESR
ongoing/eHL rostering June 2014
13.          Are you planning another upgrade in the next 12-18 months?
E-Financials upgrade to V5 due in the financial year/ESR as and when/eHL
rostering no upgrade planned
14.          Do you have an Oracle support partner for applications? If so
who? IBM for ESR
15.          What kind of support is included in the contract
(functional/technical/etc.?) ESR – both functional and technical –
national system
16.          What is the value of the application support contract? ESR -
No cost
17.          When does it expire? ESR - No end date
18.          Where do you advertise any Oracle procurement opportunities?
Not applicable
19.          Who is responsible for looking after the contract for the
Oracle estate? NHS
20.          Who is responsible for looking after the licenses for the
Oracle estate? NHS
21.          How much do you pay annually for Oracle Support &
Maintenance? Not applicable
22.          When does this contract renew? Not applicable
23.          Do you work with off-shore partners? None
24.          Who are your off –shore partners for ERP Systems
Implementation and support? N/A
 
       
Please also find attached a Satisfaction Survey with regards to the
service provided by our Trust in respect of your request which we would be
grateful if you could please complete and return at your earliest
convenience.
 
If you are dissatisfied with how your request has been handled or would
like to formally appeal against our response, you can complain in writing
to:
 
Audley Charles
Interim Company Secretary
Calderstones Partnership NHS FT
Mitton Road
Whalley
Clitherore
BB7 9PE
 
If, after we have addressed your complaint, you remain dissatisfied with
how the Trust has responded, you are entitled to appeal to the Information
Commissioner (Tel: 01625 545 745).Further details can be found at
[1]www.ico.gov.uk.
 
You can find out more about the Act on the Information Commissioner
website [2]www.ico.gov.uk.  To find out more information about the types
of information the Trust makes available on a routine basis this is
detailed in our Publication Scheme on the Trust’s website at:
[3]www.calderstones.nhs.uk
 
Yours sincerely,
 
Tracy
 
 
Regards
 
Tracy Hale
Corporate Governance Administrator
PA to Director of Finance and Acting Director of Corporate Affairs
Calderstones Partnership NHS Foundation Trust,
Mitton Road, Whalley, Clitheroe, Lancashire, BB7 9PE
Telephone: (01254) 821247 Extension 3247
 
 

References

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