ERP Systems

The request was successful.

Dear Metropolitan Police Service (MPS),

What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s (functional/technical/etc.?)
o What is the value of the SAP application support contract and when does it end?
o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?

o Are you running any Oracle Databases, if so what versions are you running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does it expire?
o What is the value of the database support contract for Oracle and when does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?

o Where do you advertise any Oracle procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it renew?
o How much do you pay annually for SAP Support & Maintenance and when does it renew?
o Do you work with off-shore partners?

Yours faithfully,

Lucy Viccars

Cyclops on behalf of Ramiz Malik, Metropolitan Police Service (MPS)

1 Attachment

 

Official Sensitive

     

 

 

 

 

 

Information Rights Unit
PO Box 313
  Sidcup
DA15 0HH
  United Kingdom

  Our Ref: 01/FOI/19/012663

  Date: 05/12/2019

   

 

 

 

Dear Sir/Madam

 

Freedom of Information Request Reference No: 01/FOI/19/012663

I write in connection with your request for information which was received
by the Metropolitan Police Service (MPS) on 03/12/2019.  I note you seek
access to the following information:

 

What Applications are you running for:
o             Finance?
o             HR?
o             Payroll?
o             Project?
o             CRM?
o             Manufacturing?
o             Sourcing?
o             Invoice Scanning Tool?
o             Are you using Config Snapshot?
o             What BI Tool are you using?

o             What versions of the above Applications are you running?
o             When was your last Application upgrade?
o             Are you planning another upgrade in the next 12-18 months?
o             Do you have an Oracle support partner for applications? If
so who?
o             Do you have an SAP support partner for applications? If so
who?
o             What kind of support is included in the contract/s
(functional/technical/etc.?)
o             What is the value of the SAP application support contract
and when does it end? 
o             What is the value of the Oracle application support contract
and when does it end? 
o             When does the SAP and/or Oracle contracts expire?

o             Are you running any Oracle Databases, if so what versions
are you running?
o             Are you running any SAP Databases if so what versions are
you running?
o             What applications are being run on these Databases?
o             Are you planning another Database upgrade in the next 12-18
months?
o             Do you have an Oracle support partner for Databases? If so
who?
o             Do you have an SAP support partner for Databases? If so who?
o             What is the value of the database support contract for SAP
and when does it expire? 
o             What is the value of the database support contract for
Oracle and when does it expire? 
o             Where are the databases held?  Hosted, onsite/offsite?
o             If not, how many in-house DBAs do you have?

o             Where do you advertise any Oracle procurement opportunities?
o             Who is responsible for looking after the contract for the
Oracle and/or SAP estate?
o             Who is responsible for looking after the licenses for the
Oracle and/or SAP estate?
o             How much do you pay annually for Oracle Support &
Maintenance and when does it renew?
o             How much do you pay annually for SAP Support & Maintenance
and when does it renew?
o             Do you work with off-shore partners?

 

Your request will now be considered in accordance with the Freedom of
Information Act 2000 (the Act).  You will receive a response within the
statutory timescale of 20 working days as defined by the Act.  

 

If you have any further enquiries concerning this matter, please contact
us at [email address] quoting the reference number above. Should your
enquiry relate to the logging or allocations process we will be able to
assist you directly and where your enquiry relates to other matters (such
as the status of the request) we will be able to pass on a message and/or
advise you of the relevant contact details. 

 

Yours sincerely

 

 

 

Ramiz Malik

 

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Prior to lodging a formal complaint you are welcome to discuss the
response with the case officer who dealt with your request.  

 

Complaint

 

If you are dissatisfied with the handling procedures or the decision of
the MPS made under the Freedom of Information Act 2000 (the Act) regarding
access to information you can lodge a complaint with the MPS to have the
decision reviewed.

 

Complaints should be made in writing, within forty (40) working days from
the date of the refusal notice, and addressed to:

 

FOI Complaint

Information Rights Unit

PO Box 57192

London

SW6 1SF

[email address]

 

In all possible circumstances the MPS will aim to respond to your
complaint within 20 working days.

 

The Information Commissioner

 

After lodging a complaint with the MPS if you are still dissatisfied with
the decision you may make application to the Information Commissioner for
a decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

 

For information on how to make application to the Information Commissioner
please visit their website at www.ico.org.uk.  Alternatively, write to or
phone:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone: 0303 123 1113

 

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Cyclops on behalf of Andrea Duncan, Metropolitan Police Service (MPS)

2 Attachments

 

 

 

 

Information Rights Unit
PO Box 313
Sidcup
DA15 0HH

 

Email: [email address]

 

www.met.police.uk

 

Your ref:
Our ref: 01/FOI/19/012663

 

13/03/2020

 

 

 
 

Dear Viccars

 

Freedom of Information Request Reference No: 01/FOI/19/012663

 

Please see the attached in respect of your Freedom of Information request
referenced above.

 

Yours sincerely

 

 

Andrea Duncan