ERP Systems

The request was successful.

Dear Kingston upon Thames Borough Council,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s (functional/technical/etc.?)
o What is the value of the SAP application support contract and when does it end?
o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?

o Are you running any Oracle Databases, if so what versions are you running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does it expire?
o What is the value of the database support contract for Oracle and when does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?

o Where do you advertise any Oracle/SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it renew?
o How much do you pay annually for SAP Support & Maintenance and when does it renew?
o Do you work with off-shore partners?

Yours faithfully,
Richard Páramo

RBK FOI, Kingston upon Thames Borough Council

Dear Richard Paramo,
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST - REF NO
F0766 (please quote in correspondence)
I acknowledge your request for information received on 14/05/2019 relating
to ERP Systems.
Your request is being considered and, if it is held, you will receive the
information requested within the statutory timescale of 20 working days as
defined by the Freedom of Information Act 2000, subject to the information
not being exempt or containing a reference to a third party.
If appropriate, the information may be provided in paper copy, normal font
size.  If you require alternative formats, e.g. language, audio, large
print, etc. then please let us know.
For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested.  There will be an
assessment and if any of the exemption categories apply then the
information will not be released.  You will be informed if this is the
case, including your rights of appeal.
If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you.  You will be informed if this is the case.
A fee may be payable for this information.  This will be considered and
you will be informed if a fee is payable.  In this event the fee must be
paid before the information is processed and released.  The 20 working day
time limit is suspended until receipt of the payment.
Please be advised that in line with the Royal Borough of Kingston's
commitment to transparency, in due course an anonymous copy of your
request and our response may be published on our website.
Yours sincerely,
Madhulika
Customer Experience Team.

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Data Protection Officer,

1 Attachment

Dear Mr Paramo,
Please find attached the response to your recent FOI request.
Kind regards,
--
Mark Lumley
Data Protection Officer
serving Kingston and Sutton Council
Disclaimers apply, for full details see : 
(https://www.sutton.gov.uk/info/200436/cu...)