Richard Paramo made this Freedom of Information request to Essex Cares Limited
This request has been closed to new correspondence. Contact us if you think it should be reopened.
Dear Essex Cares Limited,
o What Applications are you running for:
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?
o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o What kind of support is included in the contract (functional/technical/etc.?)
o What is the value of the application support contract?
o When does it expire?
o Are you running any Oracle Databases?
o If so, what versions are you currently running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o What is the value of the database support contract?
o When does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?
o Where do you advertise any Oracle procurement opportunities?
o Who is responsible for looking after the contract for the Oracle estate?
o Who is responsible for looking after the licenses for the Oracle estate?
o How much do you pay annually for Oracle Support & Maintenance?
o When does this contract renew?
o Do you work with off-shore partners?
Thank you for your email.
If you are a member of the public contacting ECL we will respond to your
enquiry as soon as possible.
For health and social care professionals needing to contact Essex
Equipment Services please redirect your email as per the below:
· Essex Equipment Service Warehouse please contact
· Non Standard Equipment,
· ATS and Adaptations, please contact
· Uniqus system issues, please contact
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