ERP Systems
Dear Cardiff University,
o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?
o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s (functional/technical/etc.?)
o What is the value of the SAP application support contract and when does it end?
o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?
o Are you running any Oracle Databases, if so what versions are you running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does it expire?
o What is the value of the database support contract for Oracle and when does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?
o Where do you advertise any Oracle and/or SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it renew?
o How much do you pay annually for SAP Support & Maintenance and when does it renew?
o Do you work with off-shore partners?
Yours faithfully,
Richard Paramo
Dear Richard
I acknowledge receipt of your email received by this office on 5 February 2019 in which you requested information regarding ERP Systems.
Your request will now be dealt with under the Freedom of Information Act 2000 and has been allocated reference FOI19-061 which should be quoted in all correspondence. We will respond to your request within 20 working days starting the next working day after receipt, therefore you can expect to receive a response no later than 5 March 2019.
Where we consider that we will not be able to meet this deadline or if further time is required to consider the public interest test we will contact you as soon as possible and give you a revised date for response.
In some circumstances a fee may be payable and, if that is the case, we will let you know. A fees notice will be issued to you, and you will be required to pay before we will proceed to deal with your request.
Yours sincerely
Gail Thomas
Swyddog Sicrwydd
Adran Cynllunio Strategol a Llywodraethu
Prifysgol Caerdydd
2il Lawr, Friary House
Heol y Brodyr Llwydion
Caerdydd
CF10 3AE
Ffôn: +44 (029) 2087 5327
Ebost : [email address]
Mae'r Brifysgol yn croesawu gohebiaeth yn Gymraeg neu'n Saesneg. Ni fydd gohebu yn Gymraeg yn creu unrhwy oedi.
Gail Thomas
Assurance Officer
Strategic Planning and Governance
Cardiff University
2nd Floor, Friary House
Greyfriars Road
Cardiff
CF10 3AE
Tel: +44 (029) 2087 5327
Email: [email address]
The University welcomes correspondence in Welsh or English. Corresponding in Welsh will not lead to any delay.
Dear Richard
I am writing in response to your Freedom of Information request dated 5 February 2019 in which you requested information regarding ERP systems
Please see the attached document by way of response.
I trust this information satisfies your enquiry. The University has a Freedom of Information Complaints Procedure should you feel dissatisfied with this response or the way in which your request was handled. Complaints must be made in writing and must set out why you believe the University has not met its obligations under the Freedom of Information Act. You may email your complaint to [email address] where it will be forwarded to the Director of Strategic Planning and Governance who will be responsible for overseeing the review.
If you remain dissatisfied following the outcome of your complaint, you have the right to apply directly to the Information Commissioner for consideration. The Information Commissioner can be contacted at the following address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
I would like to take this opportunity to thank you for your interest in Cardiff University. If you require further assistance please feel free to contact me.
Yours sincerely
Gail Thomas
Swyddog Sicrwydd
Adran Cynllunio Strategol a Llywodraethu
Prifysgol Caerdydd
2il Lawr, Friary House
Heol y Brodyr Llwydion
Caerdydd
CF10 3AE
Ffôn: +44 (029) 2087 5327
Ebost : [email address]
Mae'r Brifysgol yn croesawu gohebiaeth yn Gymraeg neu'n Saesneg. Ni fydd gohebu yn Gymraeg yn creu unrhwy oedi.
Gail Thomas
Assurance Officer
Strategic Planning and Governance
Cardiff University
2nd Floor, Friary House
Greyfriars Road
Cardiff
CF10 3AE
Tel: +44 (029) 2087 5327
Email: [email address]
The University welcomes correspondence in Welsh or English. Corresponding in Welsh will not lead to any delay.
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