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Dear Edge Hill University,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o What is the value of the application support contract?
o When does it expire?

o Are you running any Oracle Databases?
o If so, what versions are you currently running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o What is the value of the database support contract?
o When does it expire?
o Where are your Oracle databases held? On site/off site?
o Who is your hosting partner?
o When does the contract expire?
o What is the value of the contract?

o Do you have a SAP support partner for applications? If so who?
o What kind of support is included in the contract (functional/technical/etc.?)
o What is the value of the application support contract?
o When does it expire?

o Where do you advertise any Oracle/SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle/SAP estate?
o Who is responsible for looking after the licenses for the Oracle/SAP estate?
o How much do you pay annually for Oracle Support & Maintenance?
o How much do you pay annually for SAP Support & Maintenance
o When does your Oracle contract renew?
o When does your SAP Contract renew?

Yours faithfully,
Lisa Fisher

foi, Edge Hill University

Good afternoon Lisa

Our Reference: FOI181914357

Thank you for your recent correspondence requesting information relating to Edge Hill University. Your request was received in our offices 12th December 2018 and is being processed in accordance with the Freedom of Information Act 2000. Under the Act, the University is required to provide you with a response within 20 working days. I will write to you in response to your request for information no later than 15th January 2019.

The Freedom of Information Act includes a number of exemptions to releasing information. Some of these are qualified exemptions, which require us to consider whether it is in the public interest to disclose or withhold the information. In these circumstances, we may need more time to consider your request, and if this is the case, I will write to you by the date above to inform you of when you can expect to receive a response.

If you have any queries regarding this request, please do not hesitate to contact me, quoting the above reference number in all future correspondence.

Kind Regards

Nicole Hughes
Assistant Planning Officer
Edge Hill University

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foi, Edge Hill University

1 Attachment

Good morning Lisa

Our reference: FOI181914357

In relation to your recent request below, I can confirm it has now been processed in accordance with the Freedom of Information Act 2000. Please find requested details attached.

We trust that this information fully answers your request, however if you are dissatisfied with the handling of your request, you have the right to ask for an internal review, quoting the above reference number in all communications. Internal review requests should be submitted within two months of the date of receipt of the response to your original letter and should be addressed to: Dr C Hutchinson-Howorth, Director of Strategic Planning at the University.

If you are not content with the outcome of your review you may apply directly to the Information Commissioner requesting he review our decision. You must submit your complaint in writing to the Commissioner within six months of receiving the response to review letter. The Information Commissioner can be contacted at: The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Kind regards

Nicole Hughes
Assistant Planning Officer
Edge Hill University

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We don't know whether the most recent response to this request contains information or not – if you are Lisa please sign in and let everyone know.