Dear University of Manchester,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s (functional/technical/etc.?)
o What is the value of the SAP application support contract and when does it end?
o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?

o Are you running any Oracle Databases, if so what versions are you running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does it expire?
o What is the value of the database support contract for Oracle and when does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?

o Where do you advertise any Oracle and/or SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it renew?
o How much do you pay annually for SAP Support & Maintenance and when does it renew?
o Do you work with off-shore partners?

Yours faithfully,

Mary Soper

MTRS FOIA, University of Manchester

Dear Ms Soper

 

Thank you for your email requesting data relating to ERP Systems at The
University of Manchester.

 

I will today forward details of your request to the relevant department
and will write back to you once I have received a response.

 

With best regards

Lisa Crawley

 

Dr Lisa Crawley l  Records Officer  l Information Governance Office
l Directorate of Compliance and Risk l  Professional Support Services |
Room G6 Christie Building  l Compliance & Risk Management Office l  The
University of Manchester  l  Oxford Road  l  Manchester  l  M13 9PL  l 
Tel +44 (0)161 275 8400  

 

 

MTRS FOIA, University of Manchester

Dear Ms Soper

 

Thank you for your email requesting data relating to ERP Systems at The
University of Manchester and please find our response below:

 

What Applications are you running for:
o             Finance? Oracle Financials
o             HR? Northgate Resourcelink
o             Payroll? Northgate Resourcelink
o             Project? Microsoft Project
o             CRM? Oracle CRM, Microsoft
Dynamics
o             Manufacturing? n/a
o             Sourcing? n/a
o             Invoice Scanning Tool? n/a
o             Are you using Config Snapshot? Oracle Data Warehousing
o             What BI Tool are you using? Oracle Discoverer
   
o             What versions of the above
Applications are you running? Current
o             When was your last Application
upgrade? Summer 2017
o             Are you planning another upgrade
in the next 12-18 months? Yes biannually
o             Do you have an Oracle support
partner for applications? If so who? Oracle and Northgate
o             Do you have an SAP support
partner for applications? If so who? No
o             What kind of support is included functional, technical ,
in the contract/s (functional/technical/etc.?) security etc.
o             What is the value of the SAP
application support contract and when does it
end? n/a
o             What is the value of the Oracle
application support contract and when does it
end? c. £150k + vat
o             When does the SAP and/or Oracle
contracts expire? n/a, July 2018
   
o             Are you running any Oracle
Databases, if so what versions are you
running? Yes, Oracle Database12C
o             Are you running any SAP
Databases if so what versions are you running? n/a
o             What applications are being run
on these Databases? See 1st section
o             Are you planning another
Database upgrade in the next 12-18 months? Yes
o             Do you have an Oracle support
partner for Databases? If so who? Oracle
o             Do you have an SAP support
partner for Databases? If so who? n/a
o             What is the value of the
database support contract for SAP and when
does it expire? n/a
o             What is the value of the
database support contract for Oracle and when
does it expire? c. £150k + vat
o             Where are the databases held? 
Hosted, onsite/offsite? Offsite
o             If not, how many in-house DBAs
do you have? 6
   
o             Where do you advertise any EU procurement channels and
Oracle and/or SAP procurement opportunities? frameworks
o             Who is responsible for looking IT Supplier Manager, IT
after the contract for the Oracle and/or SAP Services Kilburn Building, 
estate? Oxford Road, Manchester M13
9PL
o             Who is responsible for looking IT Supplier Manager, IT
after the licenses for the Oracle and/or SAP Services Kilburn Building, 
estate? Oxford Road, Manchester M13
9PL
o             How much do you pay annually for
Oracle Support & Maintenance and when does it
renew? c. £300k + vat
o             How much do you pay annually for
SAP Support & Maintenance and when does it
renew? n/a
o             Do you work with off-shore
partners? Yes

 

With best regards

 

Lisa Crawley

 

 

Dr Lisa Crawley l  Records Officer  l Information Governance Office
l Directorate of Compliance and Risk l  Professional Support Services |
Room G6 Christie Building  l Compliance & Risk Management Office l  The
University of Manchester  l  Oxford Road  l  Manchester  l  M13 9PL  l 
Tel +44 (0)161 275 8400  

[1]www.manchester.ac.uk

 

References

Visible links
1. http://www.manchester.ac.uk/

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