ERP Systems

Response to this request is long overdue. By law, under all circumstances, Department for Work and Pensions should have responded by now (details). You can complain by requesting an internal review.

Dear Department for Work and Pensions,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s (functional/technical/etc.?)
o What is the value of the SAP application support contract and when does it end?
o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?

o Are you running any Oracle Databases, if so what versions are you running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does it expire?
o What is the value of the database support contract for Oracle and when does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?

o Where do you advertise any Oracle and/or SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it renew?
o How much do you pay annually for SAP Support & Maintenance and when does it renew?
o Do you work with off-shore partners?

Yours faithfully,

Mary Soper

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TECHNOLOGY Freedom of Information Mailbox, Department for Work and Pensions

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Dear Sir/Madam,

 

 

Please see attached.

 

Any further information requests should be put in as Freedom of
Information requests to:

Address: The Department for Work and Pensions, Central FoI Team, Level 7,
Caxton House, Tothill Street, London, SW1H. Email:
[1][DWP request email]

Kind regards,

 

Freedom of Information – Digital Group Parliamentary Business Team |
Department for Work and Pensions

 

 

 

 

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TECHNOLOGY Freedom of Information Mailbox, Department for Work and Pensions

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Dear Sir/Madam,

 

 

I am sorry for the delay in providing this response. Please see attached.

 

Any further information requests should be put in as Freedom of
Information requests to:

Address: The Department for Work and Pensions, Central FoI Team, Level 4,
Caxton House, Tothill Street, London, SW1H. Email:
[1][DWP request email]

Kind regards,

 

Freedom of Information – Digital Group Parliamentary Business Team |
Department for Work and Pensions

 

 

 

 

 

 

 

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