ERP Systems

Richard Paramo made this Freedom of Information request to South Kesteven District Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Response to this request is long overdue. By law, under all circumstances, South Kesteven District Council should have responded by now (details). You can complain by requesting an internal review.

Dear South Kesteven District Council,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s (functional/technical/etc.?)
o What is the value of the SAP application support contract and when does it end?
o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?

o Are you running any Oracle Databases, if so what versions are you running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does it expire?
o What is the value of the database support contract for Oracle and when does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?

o Where do you advertise any Oracle procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it renew?
o How much do you pay annually for SAP Support & Maintenance and when does it renew?
o Do you work with off-shore partners?

Yours faithfully,

Richard Paramo

Customer Services, South Kesteven District Council

Dear Mr Paramo

Freedom of Information Act 2000 Information Request

Reference No: 1141689

I acknowledge your request for information received into the Legal & Democratic Services on 22/11/2017.

Your request for information has been placed before:-

Assistant Director

Judith Davids

Assistant Director Commercial

01476 406080

[email address]

Service Manager(s)

Jennifer Evans

ICT Support

01476 406080

[email address] or [email address]

If the information is held by the Council, you will receive the information requested within the statutory timescale of 20 working days (20/12/2017), subject to the information not being exempt or containing reference to a third party.

For your information, the Act defines a number of exemptions, which may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. You will be informed if this is the case.

If appropriate, the information may be provided in paper copy, normal font size. If you require alternative formats, e.g. language, audio, large print, etc. then please let us know.

If you have any queries or concerns then please contact us at:

South Kesteven District Council

Council Offices

St. Peters Hill

Grantham

Lincolnshire

NG31 6PZ

Telephone: 01476 406080

Further information is also available from the Information Commissioner at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Telephone: 0303 123 1113

Fax: 01625 524510

Website: www.ico.org.uk

Yours sincerely

Service Manager(s)

Jennifer Evans

ICT Support

01476 406080

[email address] or [email address]

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