Dear Solihull Metropolitan Borough Council,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s (functional/technical/etc.?)
o What is the value of the SAP application support contract and when does it end?
o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?

o Are you running any Oracle Databases, if so what versions are you running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does it expire?
o What is the value of the database support contract for Oracle and when does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?

o Where do you advertise any Oracle and/or SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it renew?
o How much do you pay annually for SAP Support & Maintenance and when does it renew?
o Do you work with off-shore partners?

Yours faithfully,

Richard Paramo

FOI Information Governance Team,

Information request
Our reference: 2851196
 

--------------------------------------------------------------------------

 
Dear Mr Paramo
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 10 October
2017, the details of which are given below:
 
Dear Solihull Metropolitan Borough Council,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s
(functional/technical/etc.?)
o What is the value of the SAP application support contract and when does
it end?
o What is the value of the Oracle application support contract and when
does it end?
o When does the SAP and/or Oracle contracts expire?

o Are you running any Oracle Databases, if so what versions are you
running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does
it expire?
o What is the value of the database support contract for Oracle and when
does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?

o Where do you advertise any Oracle and/or SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or
SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or
SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when
does it renew?
o How much do you pay annually for SAP Support & Maintenance and when does
it renew?
o Do you work with off-shore partners?
 
We are dealing with your request under the Freedom of Information Act
2000  and we aim to send a response by 7 November 2017.
 
In some cases, a fee may be payable.  If we decide a fee is payable, we
will send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000  may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions  apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate). 
 
Yours sincerely
 
 
Alison McCallum
Performance Support Officer
Corporate Performance, Policy and Information
Solihull Council

Tel: 0121 704 6076
[1]www.solihull.gov.uk
 
NOTE: Please do not edit the subject line when replying to this email.

References

Visible links
1. http://www.solihull.gov.uk/

Alison McCallum,

1 Attachment

Information request
Our reference: 2851196
 

--------------------------------------------------------------------------

 
Dear Mr Paramo
 
Thank you for your request for information received on 10 October 2017.
 
Please find attached our response to your request.
 
 
Yours sincerely
 
 
Alison McCallum
Performance Support Officer
Corporate Performance, Policy and Information
Solihull Council

Tel: 0121 704 6076
[1]www.solihull.gov.uk
 
NOTE: Please do not edit the subject line when replying to this email.

References

Visible links
1. http://www.solihull.gov.uk/