Dear Aberdeenshire Council,
Please pass to the relevant person for completion.
What Applications are you running for:
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?
o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s (functional/technical/etc.?)
o What is the value of the SAP application support contract and when does it end?
o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?
o Are you running any Oracle Databases, if so what versions are you running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does it expire?
o What is the value of the database support contract for Oracle and when does it
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?
o Where do you advertise any Oracle and/or SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it
o How much do you pay annually for SAP Support & Maintenance and when does it
o Do you work with off-shore partners?
Thank you for your information request.
If you are making a request for information under FOI(S)A we will respond
within the statutory timeframe of 20 working days.
If you are making a request for environmental information under EIRs we
will aim to respond within 20 working days. However for requests of a
complex nature it could take us up to 40 working days. If so we will write
and tell you this within 5 working days of receipt.
If you are making a request for information under DPA we will respond
within the statutory timeframe of 40 calendar days, following receipt of
the necessary fee.
Aberdeenshire Information Enquiries
Dear Mr Paul Athoe
Freedom of Information (Scotland) Act 2002 (“The Act”)
We refer to your request dated 15/08/2017 16:40, for the following
information FOI: Enterprise Resource Planning (ERP) Systems.
We confirm that the Council holds the attached information, which we
believe satisfies your request.
Please contact me as the officer responsible for responding to your
request if you have any further queries.
If, for any reason, you are not satisfied with this response, please refer
to the further information attached.
Freedom of Information Co-ordinator
Business Services - ICT
Aberdeenshire Council’s Review Procedure under the Freedom of Information
(Scotland) Act 2002 and the Environmental Information (Scotland)
Regulations 2004 can be accessed at the following link:
This e-mail may contain privileged information intended solely for the use
of the individual to whom it is addressed. If you have received this
e-mail in error, please accept our apologies and notify the sender,
deleting the e-mail afterwards. Any views or opinions presented are solely
those of the e-mail's author and do not necessarily represent those of
Dh’fhaodadh fiosrachadh sochaire, a tha a-mhàin airson an neach gu bheil
am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain
fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a
chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e
beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a
thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’
riochdachadh beachdan Chomhairle Obar Dheathain.