ERP Systems

Richard Paramo made this Freedom of Information request to Wye Valley NHS Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Richard Paramo

Dear Wye Valley NHS Trust,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s (functional/technical/etc.?)
o What is the value of the SAP application support contract and when does it end?
o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?

o Are you running any Oracle Databases, if so what versions are you running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does it expire?
o What is the value of the database support contract for Oracle and when does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?

o Where do you advertise any Oracle and/or SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it renew?
o How much do you pay annually for SAP Support & Maintenance and when does it renew?
o Do you work with off-shore partners?

Yours faithfully,

Richard Paramo

Clark, Susan, Wye Valley NHS Trust

WYE VALLEY NHS TRUST
Trust Headquarters
County Hospital
Union Walk
Hereford
HR1 2ER

Tel: 01432 364000

Email: [Wye Valley NHS Trust request email]

15th May 2017

Dear Sir

FREEDOM OF INFORMATION ACT 2000 – INFORMATION REQUEST 6132

Thank you for your request for information.

Wye Valley NHS Trust responds as below:

o What Applications are you running for:
o Finance? = Integra RSS
o HR? = NHS ESR
o Payroll? = NHS ESR
o Project? = Verto / MS Project
o CRM? = N/A
o Manufacturing? = N/A
o Sourcing? = Integra RSS
o Invoice Scanning Tool? = N/A
o Are you using Config Snapshot? = No
o What BI Tool are you using? = Ardentia

o What versions of the above Applications are you running?
o When was your last Application upgrade? = Integra was upgraded December 2015.
o Are you planning another upgrade in the next 12-18 months? = ESR is being upgraded in line with the development roadmap published here: https://www.electronicstaffrecord.nhs.uk... roadmap/
o Do you have an Oracle support partner for applications? If so who? = Provided as part of an overall countywide ICT shared service provided by Hoople Ltd and shared with the Local Authority.
o Do you have an SAP support partner for applications? If so who? = N/A
o What kind of support is included in the contract/s (functional/technical/etc.?) = technical
o What is the value of the SAP application support contract and when does it end? = N/A

Most of the information that we provide in response to Freedom of Information Act 2000 requests will be subject to copyright protection. In most cases the copyright will be owned by Wye Valley NHS Trust. The copyright in other information may be owned by another person or organisation, as indicated in the information itself.

You are free to use any information supplied for your own use, including for non-commercial research purposes. The information may also be used for the purposes of news reporting. However, any other type of re-use, for example, by publishing the information or issuing copies to the public will require the permission of the copyright owner.

For information where the copyright is owned by Wye Valley NHS Trust details of the conditions on re-use can be found on our website at www.wyevalley.nhs.uk. For information where the copyright is owned by another person or organisation, you must apply to the copyright owner to obtain their permission.

If you have any queries or concerns contact details are given at the top of the letter. Please remember to quote the reference number above in any future communications.

If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision, you should write to:

Nicola Licence
Company Secretary
Wye Valley NHS Trust
Trust Headquarters
The County Hospital
Hereford
HR1 2ER

Email: [email address]

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire, SK9 5AF

Telephone: 01625 545 745 www.ico.gov.uk

Yours faithfully

Susan Clark – Corporate Governance Officer
Wye Valley NHS Trust

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