Dear 5 Boroughs Partnership NHS Foundation Trust,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s (functional/technical/etc.?)
o What is the value of the SAP application support contract and when does it end?
o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?

o Are you running any Oracle Databases, if so what versions are you running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does it expire?
o What is the value of the database support contract for Oracle and when does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?

o Where do you advertise any Oracle and/or SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it renew?
o How much do you pay annually for SAP Support & Maintenance and when does it renew?
o Do you work with off-shore partners?

Yours faithfully,

Richard Paramo

FOI (NWBH),

Dear Richard,

Thank you for your recent email which has been received and a response is being co-ordinated. The Freedom of Information Act 2000 allows 20-working days for the Trust to respond and the deadline for your request is 19 May 2017.

In certain cases, the Act allows for an extension to this deadline. We will notify you as soon as possible if there is a need to extend the time limit.

The Trust has a statutory duty to provide advice and assistance to applicants. If you have any questions now or during the processing of your request, please contact us quoting the identifier in the subject line of this email.

Thank you.

Information Governance Team
North West Boroughs Healthcare NHS Foundation Trust
[email address] 01925 664485

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FOI (NWBH),

Dear Richard,

Further to your request under the Freedom of Information Act 2000, please can you clarify the following:-

What do you mean by applications? Do you mean applications or systems, if you mean the latter please can you be more specific as to what systems?

Please note that, as per the Act, your request will be placed on hold pending your response to this email, which may affect the date of the response deadline. We will hold the request for four weeks, after which, if we have not had a reply from you, we will close the request.

Kind regards,

Information Governance Team
North West Boroughs Healthcare NHS Foundation Trust
[email address] 01925 664485

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Dear FOI (NWBH),

In response to your question by applications I mean and IT system.

Yours sincerely,

Richard Paramo

FOI (NWBH),

1 Attachment

Dear Richard,

Re: FOI 17/151

Thank you for your recent request under the Freedom of Information Act 2000. Please find attached the Trust’s response.

We would be grateful if you would provide feedback about your experience contacting the Trust and ask that you complete our short service satisfaction questionnaire, which is available at: https://www.surveymonkey.com/r/X2QB9XV.

Thank you.

Information Governance Team
North West Boroughs Healthcare NHS Foundation Trust
[email address] 01925 664465

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