ERP Systems

The request was successful.

Dear Chichester District Council,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s (functional/technical/etc.?)
o What is the value of the SAP application support contract and when does it end?
o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?

o Are you running any Oracle Databases, if so what versions are you running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does it expire?
o What is the value of the database support contract for Oracle and when does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?

o Where do you advertise any Oracle and/or SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it renew?
o How much do you pay annually for SAP Support & Maintenance and when does it renew?
o Do you work with off-shore partners?

Yours faithfully,

Mary Soper

Ray Witham, Chichester District Council

3 Attachments

Email: [1][email address] (Work)

 

Dear Ms. Soper,

 

Ref No: FL-101003014511

 

Thank you for your FoI request dated 18^th April 2017 where you have
requested granular details with regard to what applications are in use
within the Authority along with queries over upgrades and Oracle/SAP
databases. Your request is being dealt with under the terms of the Freedom
of Information Act 2000 and will be answered within 20 working days.

 

If you have any queries about this request, please do not hesitate to
contact me. Please remember to quote the reference number above in any
future correspondence.

 

Yours sincerely,

 

Raymond.

 

Raymond Witham
UNIX/Network
Communications
[2]http://www.chichester.gov.uk/chichesterd... Officer
ICT Operations
Chichester
District
Council

 

Ext: 34833 | Tel: 01243534833 | [email address] | Fax: 01243 776766
[3]http://www.chichester.gov.uk
[4]https://support.content.office.net/en-us...

 

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Ray Witham, Chichester District Council

4 Attachments

Email: [1][email address] (Work)

 

Dear Ms. Soper,

 

Further to your recent FoI request for information on what applications
are in use within the Authority along with queries over upgrades and
Oracle/SAP databases, please find your answers attached. If you are
dissatisfied with the handling of your request, you have the right to ask
for an internal review.

 

Internal review requests should be submitted within two months of the date
of receipt of the response to your original letter and should be addressed
to Jane Dodsworth, Head of Business Improvement Services.

 

Yours sincerely,

 

Raymond.

Raymond Witham
UNIX/Network
Communications
[2]http://www.chichester.gov.uk/chichesterd... Officer
ICT Operations
Chichester
District
Council

 

Ext: 34833 | Tel: 01243534833 | [email address] | Fax: 01243 776766
[3]http://www.chichester.gov.uk
[4]https://support.content.office.net/en-us...

 

show quoted sections