Maryjane Collins

Dear Birmingham City Council,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?
o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s (functional/technical/etc.?)
o What is the value of the SAP application support contract and when does it end?
o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?
o Are you running any Oracle Databases, if so what versions are you running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does it expire?
o What is the value of the database support contract for Oracle and when does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?
o Where do you advertise any Oracle and/or SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it renew?
o How much do you pay annually for SAP Support & Maintenance and when does it renew?
o Do you work with off-shore partners?

Yours faithfully,

Maryjane Collins

FOI Mailbox, Birmingham City Council

Dear Ms Collins

 

We acknowledge receipt of your Freedom of Information request dated 5
April 2017 and we will be in touch with you again in due course.

 

In some circumstances a fee may be payable and if that is the case, we
will let you know.  A fees notice will be issued to you and you will be
required to pay before we will proceed to deal with your request.

 

If you require any further information or are not happy with our response
please do not hesitate to contact a member of our team on 0121 303 4876.

 

 

Yours sincerely

 

 

Corporate Information Governance Team

 

 

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FOI Mailbox, Birmingham City Council

1 Attachment

Dear Ms Collins

Please see the attached for your Freedom of Information request.

Yours sincerely

Corporate Information Governance Team
10 Woodcock Street
Aston
Birmingham
B7 4BL
Telephone: 0121 303 2080

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