ERP System

Jennifer Brown made this Freedom of Information request to Merton Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Jennifer Brown

Dear Merton Borough Council,

I would be grateful if you could please provide the following information at your earliest convenience:
Do you use SAP as your ERP system?
Do you have any plans to move away from SAP?
Do you have any plans to upgrade SAP?
Do you plan to move to S4 Hana?
Which of the following do you currently use?
· Human Resource Management (SAP HRM), also known as Human Resource (HR)
· Material Management (SAP MM)
· Financial Supply Chain Management (SAP FSCM)
· Sales and Distribution (SAP SD)
· Project System (SAP PS)
· Financial Accounting and Controlling (SAP FICO)
· SAP NetWeaver
· Exchange Infrastructure (SAP XI)
· SAP Solution Manager
· SAP Supply Chain Management (SAP SCM)
· SAP Supplier Relationship Management (SAP SRM)
· SAP Product Life cycle
· SAP HANA (High Performance Analytic Appliance)
· Government, Risk and Compliance (SAP GRC)
· SAP Compliance Management for SOA
· SAP Business Warehouse (SAP BW)
· SAP Advanced Planning and Optimization (SAP APO)
· Internet Transaction Server (ITS)
Can you provide details of the version and enhancement pack levels for the following?
· SAP NetWeaver
Do you have a support contract with an external provider for SAP support?
If you have a support contract for SAP support with a third party who are they?
If you have a support contract with an external provider for SAP support what is the contract renewal date?
Do you work in partnership with other Local Authorities to provide SAP services or to receive SAP support services? If so which other local authorities do you work with?
Do you have other entities for who you provide use of your SAP systems? Including Fire or Police authorities and any other associated bodies. If so can you please list them?
Where is your SAP infrastructure located? (e.g. own premises, third party data centre, cloud etc)
Is your SAP infrastructure supported and maintained by a third party? If so who?
When is the contract for third party support for your SAP infrastructure due for renewal?
Who is the main contact for your SAP estate?
Where do you advertise tender opportunities?

Yours faithfully,

Jennifer Brown

foi, Merton Borough Council

Thank you for your email message. We aim to respond to all requests under
the Freedom of Information Act 2000 and Environmental Information
Regulations 2004 within 20 working days.
More information about the way we deal with information requests is on our
web site at [1]
Information Governance Team
London Borough of Merton.
020 8545 4634

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foi, Merton Borough Council

Dear Ms Brown

Freedom of Information Act 2000 / Environmental Information Regulations 2004 Information request

We have now considered your information request as set out below. 

I can confirm that the London Borough of Merton do not have any SAP systems.

If you have any queries or concerns about this please contact me.

If you are dissatisfied with the handling of your request please contact the Head of Information Governance at Merton Council, Civic Centre, Morden, SM4 5DX or e-mail [Merton Borough Council request email]

If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at:

The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Telephone:0303 123 1113


There is no charge for making an appeal.

Yours sincerely

Information Governance
Information Team
Merton Council

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