ERP.

Lisa made this Freedom of Information request to Denbighshire Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Denbighshire Council,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o What kind of support is included in the contract (functional/technical/etc.?)
o What is the value of the application support contract?
o When does it expire?

o Are you running any Oracle Databases?
o If so, what versions are you currently running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o What is the value of the database support contract?
o When does it expire?
o If not, how many in-house DBAs do you have?
o Where are your Oracle databases held? On site/off site?
o Who is your hosting partner?
o When does the contract expire?
o What is the value of the contract?

o Do you have a SAP support partner for applications? If so who?
o What kind of support is included in the contract (functional/technical/etc.?)
o What is the value of the application support contract?
o When does it expire?

o Where do you advertise any Oracle/SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle/SAP estate?
o Who is responsible for looking after the licenses for the Oracle/SAP estate?
o How much do you pay annually for Oracle Support & Maintenance?
o How much do you pay annually for SAP Support & Maintenance
o When does your Oracle contract renew?
o When does your SAP Contract renew?

Yours faithfully,
Lisa Fisher

Denbighshire Council

1 Attachment

FOI Acknowledgement

--------------------------------------------------------------------------

Dear Lisa Fisher,

Freedom of Information Act 2000 - Request for Information

Thank you for your recent request for information held by Denbighshire
County Council received 20/07/2018 regarding SOFTWARE APPLICATIONS.

As set out by the Freedom of Information Act 2000 it will be our aim to
respond to your request by 17/08/2018. In some cases, however, we may be
unable to achieve this deadline. If this occurs we will advise you of the
likely timescale within which the response will be provided.

Under the Freedom of Information Act the Council may charge for
disbursement costs (e.g. photocopies, postage). However should there be
any such costs, you will be notified of this prior to the commencement of
any work.

Please do not hesitate to contact me for further advice or guidance
relating to the above.

Rydym yn croesawu gohebiaeth yn Gymraeg. Byddwn yn ymateb i unrhyw
ohebiaeth yn Gymraeg ac ni fydd hyn yn arwain at unrhyw oedi. We welcome
correspondence in Welsh. We will respond to any correspondence in Welsh
which will not lead to a delay.

Yours sincerely

Kerry Standen
Swyddog Mynediad i Wybodaeth / Access to Information Officer Cyngor Sir
Ddinbych / Denbighshire County Council Ffon / Tel: 01824 708242
E-bost:[email address]
E-mail:[email address] Gwefan
http://www.sirddinbych.gov.uk Website http://www.denbighshire.gov.uk

Privacy Notice - what we will do with your details.

Your details, as given by you in your request, will be processed by
Denbighshire County Council for the specific purposes of processing your
Freedom of Information Request under the Freedom of Information Act 2000,
or the Environmental Information Regulations 2004. The Council will not
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will retain the details for three years from the date of the request.
If you feel that Denbighshire County Council have mishandled your personal
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For further information about how Denbighshire County Council processes
personal data and your rights please see our privacy notice on our website
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https://www.denbighshire.gov.uk/en/resid...

 

Kerry Standen, Denbighshire Council

3 Attachments

Dear Lisa Fisher,

Thank you for your request for information received 20/07/2018 concerning
SOFTWARE APPLICATIONS. Please see the attached responses.

If I can be of any further assistance please do not hesitate to contact
me.

If you have any queries regarding this response, please do not hesitate to
contact me at the following address: Access to Information Officer,
Corporate Information Management Team, PO BOX 62, Wynnstay Road, Ruthin,
LL15 9AZ. Alternatively, if you are unhappy with the way the council has
handled your request and wish to ask for internal review, please contact
the Corporate Information Manager at the same address. If you are
subsequently not content with the outcome of the review, you have the
right to apply to the Information Commissioner whose address is Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

The contents of this communication and the enclosed documents are subject
to copyright protection. It has been sent to you for your information and
you may use it for any private study and non-commercial research. The
information may also be used for the purposes of news reporting. Re-use
for commercial publication requires the permission of this Council.

Please do not hesitate to contact me for further advice or guidance
relating to the above.

 

Yours sincerely

 

Kerry Standen
Swyddog Mynediad i Wybodaeth / Access to Information Officer
Cyngor Sir Ddinbych / Denbighshire County Council
Ffon / Tel: 01824 708242
E-bost:[email address]
E-mail:[email address]
Gwefan [1]http://www.sirddinbych.gov.uk
Website [2]http://www.denbighshire.gov.uk

 

[3]cymraeg-logo2Dysgwr

 

 

Rydym yn croesawu gohebiaeth yn Gymraeg. Byddwn yn ymateb i unrhyw
ohebiaeth yn Gymraeg ac ni fydd hyn yn arwain at unrhyw oedi.

We welcome correspondence in Welsh. We will respond to any correspondence
in Welsh which will not lead to a delay.

 

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References

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1. http://www.sirddinbych.gov.uk/
2. http://www.denbighshire.gov.uk/