ERP

The request was successful.

Dear University of Dundee,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s (functional/technical/etc.?)
o What is the value of the SAP application support contract and when does it end?
o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?

o Are you running any Oracle Databases, if so what versions are you running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does it expire?
o What is the value of the database support contract for Oracle and when does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?

o Where do you advertise any Oracle and/or SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it renew?
o How much do you pay annually for SAP Support & Maintenance and when does it renew?
o Do you work with off-shore partners?

Yours faithfully,

Richard Paramo

FreedomOfInformation, University of Dundee

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Kind regards,

Alan Bell

Head of Information Governance

University of Dundee

Dundee DD1 4HN

The University of Dundee is a registered Scottish Charity, No: SC015096

FreedomOfInformation, University of Dundee

Dear Mr Paramo,

Thank you for your request for information from the University of Dundee. Colleagues in IT have provided answers to your questions below.

What Applications are you running for:

1. Finance?

Unit4 Coda v11.3.1 (Upgraded 2012)

2. HR?

Oracle eBusiness Suite v12.1.3 (Upgraded 2012)

3. Payroll?

Oracle eBusiness Suite v12.1.3 (Upgraded 2012)

4. Project?

In-house application

5. CRM?

Blackbaud Raisers Edge (Upgraded 2015)

6. Manufacturing?

Not applicable

7. Sourcing?

PECOS v14 (upgraded 2015)

8. Invoice Scanning Tool?

Not applicable

9. Are you using Config Snapshot?

Not applicable

10. What BI Tool are you using?

IBM Cognos v10 (Upgraded 2015)

11. What versions of the above Applications are you running?

See above responses

12. When was your last Application upgrade?

See above responses

13. Are you planning another upgrade in the next 12-18 months?

No. The University is undergoing a process of business transformation. Please see https://www.dundee.ac.uk/business-transf....

14. Do you have an Oracle support partner for applications? If so who?

Symatrix Ltd

15. Do you have an SAP support partner for applications? If so who?

No

16. What kind of support is included in the contract/s (functional/technical/etc.?)

Application and Database Support

17. What is the value of the SAP application support contract and when does it end?

Not applicable

18. What is the value of the Oracle application support contract and when does it end?

Circa £75k

19. When does the SAP and/or Oracle contracts expire?

The end date for the application support contract is May 2019.

20. Are you running any Oracle Databases, if so what versions are you running?

Yes, Oracle 11g & 12c

21. Are you running any SAP Databases if so what versions are you running?

No

22. What applications are being run on these Databases?

Oracle eBusiness Suite, PECOS, SITS, Cognos, Blackboard

23. Are you planning another Database upgrade in the next 12-18 months?

No

24. Do you have an Oracle support partner for Databases? If so who?

Not applicable

25. Do you have an SAP support partner for Databases? If so who?

Not applicable

26. What is the value of the database support contract for SAP and when does it expire?

Not applicable

27. What is the value of the database support contract for Oracle and when does it expire?

Not applicable

28. Where are the databases held? Hosted, onsite/offsite?

On-site

29. If not, how many in-house DBAs do you have?

0.5 FTE

30. Where do you advertise any Oracle and/or SAP procurement opportunities?

Please see https://www.dundee.ac.uk/procurement/ for information on University procurement.

31. Who is responsible for looking after the contract for the Oracle and/or SAP estate?

UoD-IT

32. Who is responsible for looking after the licenses for the Oracle and/or SAP estate?

UoD-IT

33. How much do you pay annually for Oracle Support & Maintenance and when does it renew?

c.£225k. Staggered renewal – January, March, May, August, October, November

34. How much do you pay annually for SAP Support & Maintenance and when does it renew?

Not applicable.

35. Do you work with off-shore partners?

No.

I trust that this is helpful. Please feel free to contact me if I can be of further assistance.

Kind regards, Alan Coull

--
Alan Coull
Trainee Information Governance Officer
Culture & Information
University of Dundee
Dundee DD1 4HN

t: 01382 385615
http://www.dundee.ac.uk/cultureandinform...

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The University of Dundee is a registered Scottish Charity, No: SC015096