Dear Haringey Borough Council,
o What Applications are you running for:
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?
o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o What kind of support is included in the contract (functional/technical/etc.?)
o What is the value of the application support contract?
o When does it expire?
o Are you running any Oracle Databases?
o If so, what versions are you currently running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o What is the value of the database support contract?
o When does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?
o Where do you advertise any Oracle procurement opportunities?
o Who is responsible for looking after the contract for the Oracle estate?
o Who is responsible for looking after the licenses for the Oracle estate?
o How much do you pay annually for Oracle Support & Maintenance?
o When does this contract renew?
o Do you work with off-shore partners?
Dear Ms Collins,
We have considered your request and our view is that your request is
invalid. Your request contains a series of questions rather than specific
requests for information.
The Freedom of Information Act gives people the right to access recorded
information. The Act does not give people a right to be given answers to
questions that they would like to put to a local authority if this would
mean creating new information or would involve giving opinion or judgement
that is not already recorded.
Although you have indicated that you wish to make a request for
information, further to your 'right to know' contained in section 1 of the
Freedom of Information Act 2000 (FOIA), your email contains an enquiry
rather than a specific request for recorded information held by Haringey
Guidance given by the Information Commissioner’s Office (ICO) states that
requests which are not for recorded information, but instead ask
questions, such as "please explain your policy on x" or "please explain
your decision to do y" are not requests for recorded information and
therefore should be treated as routine correspondence."
The ICO has produced guidance for people who wish to make a request for
information under the Freedom of Information Act; you can access it by
following this link:
Our web site contains detailed information about Haringey Council’s
structure, services and contracts. You may want to look at the information
that is available on the site and consider submitting a specific request
for copies of information held by the council. Alternatively, we can
direct your query to the appropriate council team to be dealt with as a
normal ‘course of business' enquiry. Please advise how you would like to
Please note that we will take no further action on this request until we
receive clarification from you.
Feedback & Information Governance
Shared Service Centre | Central Team
10th Floor, Alexandra House, 10 Station Road, Wood Green, London N22 7TR
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