Response to this request is long overdue. By law, under all circumstances, Essex Police should have responded by now (details). You can complain by requesting an internal review.

Dear Essex Police,
Please could you provide the following information regarding your ERP / Finance system:

1. What ERP (Enterprise Resource Management) or Finance system is currently used at the police force?

2. When does your contract expire?

3. Do you have any planned upgrades of the software? If so, when?

4. Are you planning to go to market for a different ERP/ Finance system? If so, when?

5. How many users / licenses of the system do you have at the police force?

6. Who is the person responsible for your ERP / Finance system? Please provide full name, title and contact information if possible.

Yours faithfully,

Carly Green

Data FOI Essex, Essex Police

1 Attachment

Thank you for your enquiry which has been logged under the above

Under the Freedom of Information Act we are required to reply within 20
working days.  The Act does not specify a limit to the number of
information requests a public authority may receive or the number of
requests or questions an applicant may submit.  However, there are
exemptions in the Act that can apply and these include where the cost of
complying with the request would extend beyond the reasonable cost limit,
(currently 18 hours or £450), or if the request is otherwise manifestly
unreasonable in its scope or nature.  Requests that ask a great many
questions, or a number of detailed requests submitted at the same time,
may make it necessary for Essex Police to refuse the requests wholly or in


The Information Commissioner’s Office (ICO) has responsibility for
providing oversight and guidance for the legislation and they have
produced advice for applicants on submitting effective requests.  Further
information can be found on the Commissioner’s website at
[1] specific information relating to submitting a request
can be found at:


While we process your request, please take the time to consider the ICO’s
advice and whether you feel it may be beneficial to amend or refine your
request. Our team is happy to discuss your request with you and will be
able to provide advice as to what kind of information will be available
from Essex Police.



Steve Grayton

Information Officer (Mon – Tues)

Senior Information Officer (Wed – Fri)

Data Protection & Freedom of Information

Information Management

Corporate Services

Essex Police Headquarters

PO Box 2, Springfield, Chelmsford, CM2 6DA


Internal extension 150044

External Dial 101 then ext.150044

Data Protection / FOI Team direct dial: 01245 452647

Fax: 01245 452256 Internal 150045

Email : data[Essex Police request email]

Personal email: [email address]



Office hours: Mon-Thur 8:00 - 16:00, Fri 8:00 - 15:30


If you are dissatisfied with the handling of your FOI request, you have
the right to ask for an internal review.


Internal review requests should be submitted within 20 working days of the
date of receipt of the response to your original request and should be
addressed to the Senior Information Officer at the above address or by
email to: [3]data[Essex Police request email]


They will conduct an internal review to investigate the handling of your
request and endeavour to reply within 20 working days. If your complaint
refers to a decision to apply an exemption it would assist the review if
you would outline the reasons why you feel the exemption does not apply.


If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF or via [4]




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