Equality Objective 2017 onwards: clarity requested

Tony Sal made this Freedom of Information request to Birmingham and Solihull Mental Health NHS Foundation Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Birmingham and Solihull Mental Health NHS Foundation Trust,

In the Trust's Equality Diversity and Inclusion Framework 2017-2020 document, there has a been a recent insertion to state that following is now an equality objective:

"Ensure our services are accessible to all and support a diverse workforce that is capable of understanding the needs and culture of its service users and staff"

In relation to this objective, I would be grateful if you could provide specific information relating to work that aims to make the Trust's services accessible to all.

Can you please explain what you mean by ensuring your "services are accessible to all"?
Can you please advise how you are measuring against this part of the objective (i.e. ensuring services are accessible to all)?
Can you please advise what activities have taken place since this objective was set that you believe will help towards meeting this part of the objective (i.e. ensuring services are accessible to all)?

Yours faithfully,

Tony Sal

FOIOffice (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST), Birmingham and Solihull Mental Health NHS Foundation Trust

Dear Mr Sal,

Thank you for your request for information regarding the Trust's Equality Diversity and Inclusion Framework 2017-2020.

Your request was received on 30/12/2018 and I am dealing with it under the terms of the Freedom of Information Act 2000.

You will receive the information requested within 20 working days unless the Trust does not hold the information or there is a reason for it to be withheld. I will write to you in any event.

Accessibility requirements: If you have any requirements regarding the format any information should be supplied in, e.g. the language to be used, audio, large print, verbal explanation and so on, then please let me know.

If you have any queries or concerns then please do not hesitate to contact me. Please remember to quote the reference number above in any future communications.

Further information about your rights is also available from the Information Commissioner at: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Telephone: 08456 30 60 60 or 01625 54 57 45 or www.ico.gov.uk

Yours sincerely,

Trust FOI Officer
Birmingham & Solihull Mental Health Foundation Trust
50 Summer Hill Road
Birmingham
B1 3RB
Tel: 0121 301 1370
e-mail: [Birmingham and Solihull Mental Health NHS Foundation Trust request email]
website: www.bsmhft.nhs.uk

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FOIOffice (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST), Birmingham and Solihull Mental Health NHS Foundation Trust

3 Attachments

Dear Mr Sal,

 

Thank you for your request for information received on the 31/12/2018.

 

We have considered your request and can provide the following information
in the documents attached.

 

If you are unhappy with the service you have received in relation to your
request and wish to request a review of our decision, you should write to
the Freedom of Information Officer, BSMHFT, 50 Summer Hill Road,
Birmingham, B1 3RB, or e-mail [1][Birmingham and Solihull Mental Health NHS Foundation Trust request email]

 

If you are not content with the outcome of your review, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by our trust. The Information Commissioner can be
contacted at:

 

Information Commissioner's Office Wycliffe House Water Lane Wilmslow
Cheshire SK9 5AF Telephone: 08456 30 60 60 or 01625 54 57 45 or
[2]www.ico.gov.uk

 

We are always interested in improving our services. To give us feedback
regarding your experience with the Freedom of information office, please
visit:
[3]http://www.bsmhft.nhs.uk/about-us/inform...

 

Yours sincerely

 

Trust FOI Officer

e-mail: [4][Birmingham and Solihull Mental Health NHS Foundation Trust request email]

Direct Dial: 0121 301 1370

 

 

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