Dear Legal Aid Agency,
I am writing to you under the Freedom of Information Act 2000 (“the Act”) to request the following information:
Please set out the following in regards to the staff, including your stage 2 complaints team, who assess concerns/complaints regarding legal aid service providers:
1) What training have they received in regards to the Equality Act 2010?
2) How do you assess how competent they are in regards to matters that relate to the Equality Act 2010 and how often is this process, if any, reviewed?
3) What training material and guidance is available for these staff and how is this kept up to date? Please kindly send me a copy of this material.
I look forward to your response within 20 working days, as stipulated by the Act.
Dear Jason Batchelor,
Thank you for your request for information which we received 14/09/2018.
Your request has been passed to me as I have responsibility for
information held by the Legal Aid Agency.
I will respond no later than the statutory deadline of 12/10/2018.
Please do not hesitate to contact us at
[email address] if you have any questions.
Please ensure you quote our reference FOI/180914006 in any future
Information Governance Team
Afternoon Mr Batchelor,
Please find attached our response to your FOI request.
Legal Aid Agency
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