Equalisation of State Pension Age 1950's Women

The request was partially successful.

Dear Department for Work and Pensions,

I have recently completed my complaint procedure with the DWP, which is now with the Independent Case Examiner, the case examiner has said I would like to remind you that if you wish to provide any further information or evidence in relation to my complaint, please send it to us and we will ensure it is considered once the investigation into your complaint starts.

Having read The Civil Service code for the DWP staff Under the Civil Service values which says ‘honesty’ is being truthful and open ‘objectivity’ is basing your advice and decisions on rigorous analysis of the evidence.

Also under the same code Under the Standards of behaviour
set out the facts and relevant issues truthfully, and correct any errors as soon as possible, and that the DWP staff must not ignore inconvenient facts or relevant considerations when providing advice or making decisions.

After reading a response from the DWP Central Freedom of Information Team reference VTR3730 date 30 September 2015, a D Smulders asked Can you please send me a dated copy of the letter issued by the DWP advising of the increase to State Pension Age of women to age 62 and 63. Please clarify when and to which group(s) of women this letter was sent out to.

The DWP Replied Date of Birth Increase in Spa above 60 years which was

Date of Birth 6.4.52 – 5.10.52 Increase in Spa above 60 years 24 – 30 months Date when will turn 60 years 6.4.12 – 5.10.12 Date of mailing July 2010

Date of Birth 6.10.52 – 5.4.53 Increase in Spa above 60 years 30 – 36 months Date when will turn 60 years 6.10.12 – 5.4.13 Date of mailing Oct 2010

A against the DWP Central Freedom of Information Team reply to a Freedom of Information reference Fol 3344 Date 1 September 2017 there seem to be a discrepancy to the date that was given/recorded by the DWP to when letters were sent to a certain aged group of Women.

The person who requested the Fol 3344 had written :

Although DWP claims to have sent letters to all those affected by SPA increase, how does it account for the fact that a HUGE number of #WASPI women did NOT receive a letter either in 2011, or 2012-13 (myself included) and were otherwise totally unaware of and shocked by the adverse changes to SPA, which is one of their major complaints about the way DWP and government handled this?

Part of the Fol response from the DWP they had said:

In relation to your query regarding the issue of letters please see the table below, which indicates which year letters were sent out and how many. The Department wrote to all those directly affected to inform them of the changes, using the address recorded by HMRC at the time.

These volumes include mailings undertaken as part of a communications research project, and include some people overseas and in Northern Ireland, in addition to Great Britain. It is not possible to split the volumes down into letters sent to women and letters sent to men as we do not hold this information.

The table that the DWP had place to this Fol request has a large discrepancy for the Date of Birth 6.4.52 to 5.10.52 it has the date of Feb 2011 when letters were sent which is at odds to the 2015 request reference VTR3730 which for the same age group has a date of Jul 2010 that’s a difference of 8 months, and what the DWP had said In relation to your query regarding the issue of letters please see the table below, which indicates which year letters were sent out and how many.

The discrepancy is the year which relates to 8 Months.

The table that the DWP had place to this Fol request has a large discrepancy for the Date of Birth 6.10.52 to 5.04.53 it has the date of Mar 2011 when letters were sent which is at odds to the 2015 request reference VTR3730 which for the same age group has a date of Oct 2010 that’s a difference of 8 months, and what the DWP had said In relation to your query regarding the issue of letters please see the table below, which indicates which year letters were sent out and how many.

The discrepancy is the year which relates to also 8 Months.

My Freedom of Information Request is could you advise what documentation did both the DWP Central Freedom of Information Team used in both the Foi requests reference number Fol 3344 and reference VTR3730, and why is a 8 month discrepancy on the date that the DWP had said they sent letters to the same cohort of Women.

What is maladministration? This is from the DWP Website
Unfortunately, we don’t always get things right first time.
The term ‘maladministration’ is not defined, but is sometimes used to describe when our actions or inactions result in a customer experiencing a service which does not match our aims or the commitments we have given.

It applies to situations in which we have not acted properly or provided a poor service.
For example: wrong advice, discourtesy, mistakes and delays.

My Freedom of Information Request is if this is proven to be a mistake would this represent Maladministration Under the Standards for DWP Staff Standard of behaviour is to set out the facts and relevant issues truthfully, and correct any errors as soon as possible, if this was an Error My Freedom of Information Request is when was it corrected?

Yours faithfully,
P Langton

DWP freedom-of-information-requests, Department for Work and Pensions

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DWP Strategy Freedom of Information, Department for Work and Pensions

Thank you for your Freedom of Information request.

You can expect a reply by 2nd February 2018 unless I need to come back to you to clarify your request or the balance of the public interest test needs to be considered.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely

DWP Strategy FoI Team

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Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team,
Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter. Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
www.ico.org.uk/Global/contact_us or telephone 0303 123 1113 or 01625 545745

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Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Equalisation of State Pension Age 1950's Women'.

The date that the below FOI had replied to that the Date of mailing 6.4.52 – 5.10.52 24 – 30 months 6.4.12 – 5.10.12 July 2010 has a discrepancy of 8 months against what the DWP are telling the 1950's women that the letters were sent out the Date of Birth 6.4.52 to 5.10.52 it has the date of Feb 2011 when letters
were sent which is at odds to the 2015 request reference VTR3730 which for
the same age group has a date of Jul 2010 that’s a difference of 8 months, it is misleading and this is a case of maladministration and I wish you to investigate this misleading information and would like an explanation to why this 8 month discrepancy is given, this leads to the doubt of the accuracy of the latest FOI on when the letters were sent out to the 1950's women
DWP Central Freedom of Information Team
e-mail: [email address]
Our Ref: VTR3730
30 September 2015
Dear D Smulders,
Thank you for your Freedom of Information (FoI) request received on 03 September 2015. You
asked:
Can you please send me a dated copy of the letter issued by the DWP advising of the
increase to State Pension Age of women to age 62 and 63. Please clarify when and to
which group(s) of women this letter was sent out to.
The below table details the requested information.
Date of Birth Increase in SPa
above 60 years
Date when will turn
60 years
Date of mailing
6.4.52 – 5.10.52 24 – 30 months 6.4.12 – 5.10.12 July 2010
6.10.52 – 5.4.53 30 – 36 months 6.10.12 – 5.4.13 Oct 2010
A copy of the letter used during this phase of the direct mail campaign is attached.
If you have any queries about this letter please contact me quoting the reference number
above.
Yours sincerely,
DWP Central FoI Team

-------------------------------------------------------------------------------------------------------------------------------

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...

Yours faithfully,

LANGTON

DWP freedom-of-information-requests, Department for Work and Pensions

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expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Equalisation of State Pension Age 1950's Women'.

which is overdue

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...

Yours faithfully,

LANGTON

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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1. http://www.dwp.gov.uk/freedom-of-informa...

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Equalisation of State Pension Age 1950's Women'.

I am still waiting for a response overdue

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...

Yours faithfully,

LANGTON

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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1. http://www.dwp.gov.uk/freedom-of-informa...

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Equalisation of State Pension Age 1950's Women'.

awaiting an review

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...

Yours faithfully,

LANGTON

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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References

Visible links
1. http://www.dwp.gov.uk/freedom-of-informa...

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Equalisation of State Pension Age 1950's Women'.

long overdue

[ GIVE DETAILS ABOUT YOUR COMPLAINT HERE ]

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...

Yours faithfully,

LANGTON

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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Operations FOI Requests, Department for Work and Pensions

1 Attachment

 
Apologies for the delay.
 
Please find attached our response to your Freedom of Information review
request.
 
Yours sincerely
 
DWP Central Freedom of Information Team
 
 
 
 

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Operations FOI Requests, Department for Work and Pensions

1 Attachment

 
Dear Lamgton
 
 
Please find attached our response to your recent Freedom of Information
request.
 
 
 
 
Yours sincerely
 
DWP Central Freedom of Information Team
 
 
 
 
 

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Operations FOI Requests, Department for Work and Pensions

1 Attachment

 
Dear Lamgton
 
 
Please find attached our response to your recent Freedom of Information
request.
 
 
 
 
Yours sincerely
 
DWP Central Freedom of Information Team
 
 
 
 
 

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Operations FOI Requests, Department for Work and Pensions

1 Attachment

 
Dear Lamgton
 
 
Please find attached our response to your recent Freedom of Information
request.
 
 
 
 
Yours sincerely
 
DWP Central Freedom of Information Team
 
 
 
 
 

show quoted sections

Operations FOI Requests, Department for Work and Pensions

1 Attachment

 
Dear Lamgton
 
 
Please find attached our response to your recent Freedom of Information
request.
 
 
 
 
Yours sincerely
 
DWP Central Freedom of Information Team
 
 
 
 
 

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