Equalisation of State Pension Age 1950's Women

The request was successful.

Dear Department for Work and Pensions,

In a Foi Request your reference Fol 0073 Date 02/03/2018 the DWP had responded:

Thank you for drawing our attention to the letter dated March 2017; this letter should have stated the information ad been found to be incorrect at February 2016.
This letter is in the process of being updated.

The Department for Work and Pensions has been made aware of incorrect information on a Government Gateway web page in the past and this information was corrected.

The letter was from Mr Mark Fairbain Complaint Resolution Manager and the date of the letter was 3rd March 2017.

On the 18th of August 2018 I had sent a follow up Fol request on this subject which is almost 1 year 5 months since Mr Faibain Complaint Resolution Manager had sent the original letter, and over 5 months waiting for my updated letter.

Because of the statement by the DWP in the Fol 0073 Date 02/03/2018 that “This letter is in the process of being updated ” I had to ask a series of questions as it was now over 5 months waiting for a updated letter.

The Fol requests were When was it done, when was it sent, please send me a copy of it, as yet I am waiting for the Fol to be answered.

Normally I would wait for a answer from a Fol, but due to further information gathered it is found that the DWP has made this mistake to others and have not seem to correct it in a timely manner.

When I sent off my letters of complaint to the DWP I was led to believe that the correspondence returned would have been directed at my own complaints but it seems to be that of a standard query letter because the DWP mistake as set above has been sent to others who also had made complaints to the DWP.

In the letter that I had received on the 3rd March 2017 from Mark Fairbain Complaint Resolution Manager, he evens states that You had complained that you did not receive a personalised response to your first letter, I can assure you that we are taking your complaint seriously and I apologise if you felt that we did not deal with your previous correspondence in an appropriate manner. I hope that this letter addresses your concerns.

Well it was found that it was not personnel response as many parts of it seems to be pasted and copied which had communicated a massive mistake to many hundreds or even thousands of Women who followed the DWP complaints procedure, who await this to corrected.

From a Twitter notice from the back to 60 a Kay Watson @kayWats_4Yes had said

DWP admit in a letter I received around August 2017 that incorrect information still showing on gov gateway site in Feb 2017 they say it was “temporarily out of date”

In the same twitter this person has showed a snap shot of the DWP letter it is the same content world for word to what Mr Mark Fairbain Complaint Resolution Manager had sent to me and the date of the letter was 3rd March 2017.

This shows clearly that the DWP had not taken any corrective action from my original conformation of the facts of the letter in my Fol 0073 Date 02/03/2018.

It seems that the DWP was still sending out incorrect information in August 2017.

And up to 02/03/2018 the DWP had said that “This letter is in the process of being updated.

Yet up to today 26/08/2018 I have not received the updated letter.

It seems that according to the time line that the DWP had confirmed in not sending out a corrected letter this misinformation by the DWP has been continued for 17 Months.

My Freedom of Information requests are:

How many complaints had the DWP had in connection to not receive adequate notice of changes to the State Pension Age (Spa) I notice that ICE had place this group of Women as (Waspi)

My Freedom of Information requests are:

How many complaints had ICE had in connection to not receive adequate notice of changes to the State Pension Age (Spa) ICE had place this group of Women as (Waspi)

My Freedom of Information requests are:

How many of the complaint letters sent out by the DWP had placed the wrong information which you had alluded to in your response in the Fol 0073 Date 02/03/2018 which you had said:

Thank you for drawing our attention to the letter dated March 2017; this letter should have stated the information ad been found to be incorrect at February 2016. This letter is in the process of being updated.

My Freedom of Information requests are:

In your statement in the Fol 0073 Date 02/03/2018 which you had said: Thank you for drawing our attention to the letter dated March 2017; this letter should have stated the information ad been found to be incorrect at February 2016.
This letter is in the process of being updated.

How many of the updated letters have you sent out to the people who received this incorrect information by the DWP.

My Freedom of Information requests are:

Many of the letters that the DWP have been sent with this wrong information is with ICE, will the DWP be advising ICE of this misleading information or do the people who are waiting for their letter which according to the Fol 0073 Date 02/03/2018 is being updated send this copy outlining the mistake of the DWP.

Yours faithfully,
LANGTON

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
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information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
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For further information on the Freedom of Information Act within DWP
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Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Equalisation of State Pension Age 1950's Women'.

waiting a responce

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...

Yours faithfully,

LANGTON

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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no-reply@dwp.ecase.co.uk on behalf of Operations FOI Team, Department for Work and Pensions

1 Attachment

Dear Langton,

I am writing in response to your request for information, received 26
August.

Your response is attached

Yours sincerely,

DWP Operations FOI Team

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Equalisation of State Pension Age 1950's Women'.

You have simply refused all of my FOI Requests due to one of the questions being over the cost of £600, and the rest of my questions you have said you will not answer them, also you would not re-consider any of them, this is very strange that you have taken this action, in normal FOI you guide people in achieving the request to be sent again maybe with shorter or alternative questions, you have outright said you will not answer any of the questions, I have already sent a foi request on a separate/similar shorter questions.
The DWP had sent me a letter with regards to answering a complaint, within this letter one of your employees made a mistake in a misleading way on the reply, I brought it to the attention of you the DWP in a Foi, after waiting a length of time for a re written letter I which on the Foi you have said its being re-written, also it seems that the DWP had continue to send out the misleading information to other complainants, The DWP has not taken steps to stop this misleading information and when I have asked for details you have not answered any of my requests due to costs, I fell that your actions that I considered unreasonable was to denied me of answers I expected the DWP to take the necessary correct rectification in order to keep themselves and others given correct information and not misleading information as the complaint reply letter from the DWP, I have my complaints with ICE and will forward all details of my refused FOI

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...

Yours faithfully,

LANGTON

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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References

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1. http://www.dwp.gov.uk/freedom-of-informa...

no-reply@dwp.ecase.co.uk on behalf of Operations FOI Team, Department for Work and Pensions

1 Attachment

Dear Langton

I am writing in response to your request for information, received 24
September.

Your response is attached

Yours sincerely,

DWP Operations FOI Team