Epson counter printers

The request was partially successful.

Dear Post Office Limited,

As of 31st July 2022 what is the cost of dealing with the after effects of using After Market, Non Genuine, third party Inks in Epson Branch Counter Printers?

As of 10th August 2022, how many single counter Branches are unable to serve customers due to lack of availability of replacement Epson Branch Counter Printers?

Yours faithfully,

Mark Daniels

information.rights@postoffice.co.uk, Post Office Limited

Dear Mark,

I am writing with regards to your request for information, which was
received on 10 August.

We have started to consider your request; however, we require further
information before we are able to proceed.

In part 1 of your email, you have requested the following information
shown in bold:

As of 31st July 2022, what is the cost of dealing with the after effects
of using After Market, Non Genuine, third party Inks in Epson Branch
Counter Printers?

We would be grateful, if you could clarify what information you require in
relation to "after effects of using After Market".

As you will appreciate the statutory timescale for our response to your
request will not commence until we are supplied with the further
information which we require. In the event that we do not hear from you we
will assume that you do not wish to proceed with your request.

Please remember to quote the reference number above in any future
communications.

Regards,

Liesl

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London

EC2Y 9AQ

Dear [email address],

Hi

“After Market” is a well known phrase that refers to None Genuine parts/consumables.

Yours sincerely,

Mark daniels

information.rights@postoffice.co.uk, Post Office Limited

Dear Mark Daniels,

Thank you for your email 30th August clarifying your recent request under
the Freedom of Information Act 2000, a reply will be sent by 27th
September, which is twenty working days from receipt of your
clarification.

If in the meantime, should you have any questions or would like to contact
us about your request, please email or write to us at the address below.

Please be assured that we are giving this our attention and will get back
to you shortly.

Yours sincerely,

Data Protection and Information Rights Team

Finsbury Dials

20 Finsbury Street

London
EC2Y 9AQ

[1][email address]

Post Office Limited is committed to protecting your privacy, information
about how we do this can be found on our website at
www.postoffice.co.uk/privacy

References

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1. mailto:[email address]

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear Mark Daniels,

Please find attached the response relating to your Freedom of Information
request.

Regards,

Information Rights Team

Finsbury Dials

20 Finsbury Street

London EC2Y 9AQ