EPRR Patient care and support services

William Wetherell made this Freedom of Information request to Surrey and Sussex Healthcare NHS Trust as part of a batch sent to 125 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

William Wetherell

Dear Surrey and Sussex Healthcare NHS Trust,

I am conducting a study of the emergency preparedness of NHS Acute Trusts in England. I am using the emergency and disaster management module of the Hospital Safety Index checklist of the World Health Organisation. The study is part of an MSc in Crisis & Disaster Management at the University of Portsmouth.

Following a recent Information Commissioner’s decision, given here:

https://ico.org.uk/media/action-weve-tak...

I am writing regarding my final request for information about the Trust’s EPRR as part of my study. I would prefer to obtain this information under the provisions of the Freedom of Information Act 2000 in order to ensure that all the information is cleared by the Trust to be made publicly available. However, if you wish I am happy to discuss my request directly. My e-mail address is [email address] .

Please note that this is a different request from my previous requests: “EPRR Coordination of emergency and disaster management activities”, “EPRR Planning”, “EPRR Communication and information management”, “EPRR Human Resources” and “EPRR Logistics”. Please also note I am making this request more than 60 working days after my request “EPRR Logistics”.

My final request is given below:

I am writing to request the following information. This information relates to the NHS England Emergency Preparedness, Resilience and Response Framework in general and section 10, “Cycle of preparedness”, in particular.

Please note that much of the information requested is only records of the existence of current procedures, training, resources and tests, and not the contents of the procedures, training, resources and tests themselves.

For clarity, to minimise the cost of my request and to prevent the disclosure of any sensitive information, I have enumerated the information I am requesting and specified how it could be provided.

If you do not hold some of this information then I ask you to confirm explicitly that you do not hold it.

Given the potentially sensitive nature of this information, I ask you to redact any exempt information instead of refusing disclosure. This would be in accordance with guidance on best practice from the Information Commissioner’s Office.

Patient care and support services

Continuity of essential clinical support services

1. Any record of whether procedures exist to ensure operational continuity of essential clinical support or ancillary services (e.g. laboratory, radiology, pharmacy) during emergencies and disasters. (Can be answered yes / no.)

2. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)

3. Any record of whether resources to implement the above procedures can be mobilized at all times. (Can be answered yes / no.)

Expansion of usable space for mass casualty incidents

4. Any record of whether procedures and resources exist to expand space and provide access to extra beds in mass casualty incidents. (Can be answered yes / no.)

5. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)

6. The date(s) of the most recent test(s) of the above procedures. (Can be answered with a date or dates.)

Triage for major emergencies and disasters

7. Any record of whether space has been designated and procedures exist to carry out triage during emergencies and disasters. (Can be answered yes / no.)

8. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)

9. The date(s) of the most recent test(s) of the above procedures. (Can be answered with a date or dates.)

Triage tags for mass casualty incidents

10. Any record the existence of triage tags for mass casualty incidents. (Can be answered yes / no.)

System for referral, transfer and reception of patients

11. Any record of whether procedures exist for the reception, referral and transfer of patients to and from other health facilities within and outside the geographical area where the hospital is located during emergencies and disasters. (Can be answered yes / no.)

12. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)

13. The date(s) of the most recent test(s) of the above procedures. (Can be answered with a date or dates.)

Infection surveillance, prevention and control procedures

14. Any record of whether procedures exist for infection prevention and control during emergencies and disasters. (Can be answered yes / no.)

15. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)

16. Any record of whether resources are available for implementation of the above procedures. (Can be answered yes / no.)

Psychosocial services

17. Any record of whether procedures exist for provision of psychosocial support, assessment and treatment services to patients, families and staff during emergencies and disasters. (Can be answered yes / no.)

18. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)

19. Any record of whether resources are available for implementation of the above procedures. (Can be answered yes / no.)

Thank you for all your assistance with this study.

Yours faithfully

William Wetherell

FOI (SURREY AND SUSSEX HEALTHCARE NHS TRUST), Surrey and Sussex Healthcare NHS Trust

1 Attachment

Dear William,

 

Thank you for your request for information which is now being handled
under the terms of the Freedom of Information Act 2000.

Your request is receiving attention and we will provide a response within
20 working days, that is, by 18 April 2023.

Please contact me if you have any queries in the interim, quoting our
reference (FOI 7489)  and I will be happy to help.

 

Kind regards,

 

Jeanette

 

 

Jeanette Randall
Freedom of information officer
Communications and marketing
Surrey and Sussex Healthcare NHS Trust
East Surrey Hospital, Redhill, RH1 5RH​

[1][Surrey and Sussex Healthcare NHS Trust request email]
[2]www.surreyandsussex.nhs.uk

 

Please note: I work remotely on Mondays and Fridays and Wednesday is my
non-working day

 

One Team l Compassion l Dignity and Respect l Safety and Quality

[3]cid:image004.png@01D71C18.3931D940

Follow us on social media: [4]Twitter ¦ [5]Facebook ¦ [6]LinkedIn ¦
[7]YouTube

 

 

 

 

 

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FOI (SURREY AND SUSSEX HEALTHCARE NHS TRUST), Surrey and Sussex Healthcare NHS Trust

2 Attachments

Dear William,

Please see attached our response to your Freedom of Information request.

 

Kind regards,

 

Jeanette

 

 

Jeanette Randall
Freedom of information officer
Communications and marketing
Surrey and Sussex Healthcare NHS Trust
East Surrey Hospital, Redhill, RH1 5RH​

[1][Surrey and Sussex Healthcare NHS Trust request email]
[2]www.surreyandsussex.nhs.uk

 

Please note: I work remotely on Mondays and Fridays and Wednesday is my
non-working day

 

Follow us on social media: [3]Twitter ¦ [4]Facebook ¦ [5]LinkedIn ¦
[6]YouTube

 

 

 

 

 

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William Wetherell

Dear Surrey and Sussex Healthcare NHS Trust

Please pass this on to the person who conducts Freedom of Information reviews.

Ref: 7489

I am writing to request an internal review of Surrey and Sussex Healthcare NHS Trust's handling of my FOI request 'EPRR Patient care and support services'. The Trust has not provided some of the information I requested.

6. The date(s) of the most recent test(s) of the procedures to expand space and provide access to extra beds in mass casualty incidents. (Can be answered with a date or dates.)

9. The date(s) of the most recent test(s) of the procedures to carry out triage during emergencies and disasters. (Can be answered with a date or dates.)

13. The date(s) of the most recent test(s) of the procedures for the reception, referral and transfer of patients to and from other health facilities within and outside the geographical area where the hospital is located during emergencies and disasters. (Can be answered with a date or dates.)

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...

Yours faithfully

William Wetherell

FOI (SURREY AND SUSSEX HEALTHCARE NHS TRUST), Surrey and Sussex Healthcare NHS Trust

2 Attachments

Dear William

 

 

I am sorry that some answers were missing from our response to your
Freedom of Information request (ref 7489) and confirm that I will pass
your concerns to a relevant senior manager so that they may review our
handling of your request.

 

We will write to you within 20 working days to advise you of the outcome
of the review.

 

Should you remain dissatisfied following an internal review, you would
have the right to appeal to the Information Commissioner’s Office (ICO).
However, I should point out that under section 50(2)(a) of the Freedom of
Information Act, the ICO is not obliged to consider your appeal unless you
have already completed an internal review.

 

 

Kind regards

Jeanette

 

 

Jeanette Randall
Freedom of information officer
Communications and marketing
Surrey and Sussex Healthcare NHS Trust
East Surrey Hospital, Redhill, RH1 5RH​

[1][Surrey and Sussex Healthcare NHS Trust request email]
[2]www.surreyandsussex.nhs.uk

 

Please note: I work remotely on Mondays and Fridays and Wednesday is my
non-working day

 

Follow us on social media: [3]Twitter ¦ [4]Facebook ¦ [5]LinkedIn ¦
[6]YouTube

 

 

 

 

 

 

 

 

show quoted sections

FOI (SURREY AND SUSSEX HEALTHCARE NHS TRUST), Surrey and Sussex Healthcare NHS Trust

3 Attachments

Dear William,

Please see attached our response to your Internal review request.

Kind regards,

Jeanette

 

 

Jeanette Randall
Freedom of information officer
Communications and marketing
Surrey and Sussex Healthcare NHS Trust
East Surrey Hospital, Redhill, RH1 5RH​

[1][Surrey and Sussex Healthcare NHS Trust request email]
[2]www.surreyandsussex.nhs.uk

 

Please note: I work remotely on Mondays and Fridays and Wednesday is my
non-working day

 

Follow us on social media: [3]Twitter ¦ [4]Facebook ¦ [5]LinkedIn ¦
[6]YouTube

 

 

 

 

 

 

show quoted sections

William Wetherell

Dear Ms Randall

Ref: Outcome of internal review into FOI 7489

Thank you for this.

Yours sincerely

William Wetherell