EPRR Patient care and support services

The request was successful.

William Wetherell

Dear Hampshire Hospitals NHS Foundation Trust,

I am conducting a study of the emergency preparedness of NHS Acute Trusts in England. I am using the emergency and disaster management module of the Hospital Safety Index checklist of the World Health Organisation. The study is part of an MSc in Crisis & Disaster Management at the University of Portsmouth.

Following a recent Information Commissioner’s decision, given here:

https://ico.org.uk/media/action-weve-tak...

I am writing regarding my final request for information about the Trust’s EPRR as part of my study. I would prefer to obtain this information under the provisions of the Freedom of Information Act 2000 in order to ensure that all the information is cleared by the Trust to be made publicly available. However, if you wish I am happy to discuss my request directly. My e-mail address is [email address] .

Please note that this is a different request from my previous requests: “EPRR Coordination of emergency and disaster management activities”, “EPRR Planning”, “EPRR Communication and information management”, “EPRR Human Resources” and “EPRR Logistics”. Please also note I am making this request more than 60 working days after my request “EPRR Logistics”.

My final request is given below:

I am writing to request the following information. This information relates to the NHS England Emergency Preparedness, Resilience and Response Framework in general and section 10, “Cycle of preparedness”, in particular.

Please note that much of the information requested is only records of the existence of current procedures, training, resources and tests, and not the contents of the procedures, training, resources and tests themselves.

For clarity, to minimise the cost of my request and to prevent the disclosure of any sensitive information, I have enumerated the information I am requesting and specified how it could be provided.

If you do not hold some of this information then I ask you to confirm explicitly that you do not hold it.

Given the potentially sensitive nature of this information, I ask you to redact any exempt information instead of refusing disclosure. This would be in accordance with guidance on best practice from the Information Commissioner’s Office.

Patient care and support services

Continuity of essential clinical support services

1. Any record of whether procedures exist to ensure operational continuity of essential clinical support or ancillary services (e.g. laboratory, radiology, pharmacy) during emergencies and disasters. (Can be answered yes / no.)

2. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)

3. Any record of whether resources to implement the above procedures can be mobilized at all times. (Can be answered yes / no.)

Expansion of usable space for mass casualty incidents

4. Any record of whether procedures and resources exist to expand space and provide access to extra beds in mass casualty incidents. (Can be answered yes / no.)

5. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)

6. The date(s) of the most recent test(s) of the above procedures. (Can be answered with a date or dates.)

Triage for major emergencies and disasters

7. Any record of whether space has been designated and procedures exist to carry out triage during emergencies and disasters. (Can be answered yes / no.)

8. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)

9. The date(s) of the most recent test(s) of the above procedures. (Can be answered with a date or dates.)

Triage tags for mass casualty incidents

10. Any record the existence of triage tags for mass casualty incidents. (Can be answered yes / no.)

System for referral, transfer and reception of patients

11. Any record of whether procedures exist for the reception, referral and transfer of patients to and from other health facilities within and outside the geographical area where the hospital is located during emergencies and disasters. (Can be answered yes / no.)

12. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)

13. The date(s) of the most recent test(s) of the above procedures. (Can be answered with a date or dates.)

Infection surveillance, prevention and control procedures

14. Any record of whether procedures exist for infection prevention and control during emergencies and disasters. (Can be answered yes / no.)

15. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)

16. Any record of whether resources are available for implementation of the above procedures. (Can be answered yes / no.)

Psychosocial services

17. Any record of whether procedures exist for provision of psychosocial support, assessment and treatment services to patients, families and staff during emergencies and disasters. (Can be answered yes / no.)

18. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)

19. Any record of whether resources are available for implementation of the above procedures. (Can be answered yes / no.)

Thank you for all your assistance with this study.

Yours faithfully

William Wetherell

FOI HHFT, Hampshire Hospitals NHS Foundation Trust

Many thanks for your email. Please accept this automated response as
acknowledgement of your Freedom of Information request.

 

Please note, the Trust is experiencing a challenging period, which means
unfortunately our responses may on occasion take longer. In accordance
with Information Commissioners Office (ICO) guidance, we aim to be as
transparent as possible relating to estimated response dates, should this
be delayed. 

 

For your information:

·    The Freedom of Information Act does not provide access to personal
records. This sits within Access to Medical Records.  They can be
contacted via [1][email address]

·    If we request any clarification from you to help us respond to your
request, the 20 working day deadline freezes until the requested
clarification has been received.

·    If we suspect that the request has come from a Pseudonym (false
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Should you have any enquiries, please email [2][email address] and we will
get back to as soon as reasonably possible.

 

Kind regards

 

 

Freedom of Information Officer

Hampshire Hospitals NHS Foundation Trust

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FOI HHFT, Hampshire Hospitals NHS Foundation Trust

Dear William,

I understand following our recent correspondence and advice, you have already approached our Emergency Preparedness, Resilience and Response (EPRR) team directly with this request. Hampshire Hospitals is happy for the team to process this for you outside of the Freedom of Information Act 2000, in accordance with our previous suggestions.

Kind regards

Freedom of Information Officer
Hampshire Hospitals NHS Foundation Trust

Disclaimer: The Freedom of Information Act is a legal requirement that dictates clear processes that must by adhered to and in line with trust values, staff work methodically to ensure all enquiries are addressed appropriately. We ask that staff actioning any requests are treated with respect and dignity. The use of threatening, aggressive or offensive language will not be tolerated and could result in a refusal notice.

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William Wetherell

Dear Hampshire Hospitals NHS Foundation Trust

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Hampshire Hospitals NHS Foundation Trust's handling of my FOI request 'EPRR Patient care and support services'. The Trust's Emergency Planning Team has not provided some of the information I requested. I would therefore like my request to be treated as a Freedom of Information request within the meaning of the the Freedom of Information Act 2000.

6. The date(s) of the most recent test(s) of the procedures to expand space and provide access to extra beds in mass casualty incidents. (Can be answered with a date or dates.)

13. The date(s) of the most recent test(s) of the procedures for the reception, referral and transfer of patients to and from other health facilities within and outside the geographical area where the hospital is located during emergencies and disasters. (Can be answered with a date or dates.)

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/e...

Yours faithfully

William Wetherell

William Wetherell left an annotation ()

Hampshire Hospitals NHS Foundation Trust has replied to me directly.

1. Any record of whether procedures exist to ensure operational continuity of essential clinical support or ancillary services (e.g.
laboratory, radiology, pharmacy) during emergencies and disasters.
(Can be answered yes / no.)
Yes

2. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)
Yes

3. Any record of whether resources to implement the above procedures can be mobilised at all times. (Can be answered yes / no.)
Yes

4. Any record of whether procedures and resources exist to expand space and provide access to extra beds in mass casualty incidents.
(Can be answered yes / no.)
Yes

5. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)
Yes

6. The date(s) of the most recent test(s) of the above procedures.
(Can be answered with a date or dates.)
March 2020-March 2023

7. Any record of whether space has been designated and procedures exist to carry out triage during emergencies and disasters. (Can be answered yes / no.)
Yes

8. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)
Yes.

9. The date(s) of the most recent test(s) of the above procedures.
(Can be answered with a date or dates.)
Monthly

10. Any record the existence of triage tags for mass casualty incidents. (Can be answered yes / no.)
Yes

11. Any record of whether procedures exist for the reception, referral and transfer of patients to and from other health facilities within and outside the geographical area where the hospital is located during emergencies and disasters. (Can be answered yes / no.)
Yes

12. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)
Yes

13. The date(s) of the most recent test(s) of the above procedures.
(Can be answered with a date or dates.)
March 2020-March 2023

14. Any record of whether procedures exist for infection prevention and control during emergencies and disasters. (Can be answered yes /
no.)
Yes

15. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)
Yes

16. Any record of whether resources are available for implementation of the above procedures. (Can be answered yes / no.)
Yes

17. Any record of whether procedures exist for provision of psychosocial support, assessment and treatment services to patients, families and staff during emergencies and disasters. (Can be answered yes / no.)
Yes

18. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)
Yes

19. Any record of whether resources are available for implementation of the above procedures. (Can be answered yes / no.)
Yes

William Wetherell

Dear Hampshire Hospitals NHS Foundation Trust

Thank you for this.

Yours faithfully

William Wetherell