EPRR Patient care and support services
Dear University Hospitals Coventry and Warwickshire NHS Trust,
I am conducting a study of the emergency preparedness of NHS Acute Trusts in England. I am using the emergency and disaster management module of the Hospital Safety Index checklist of the World Health Organisation. The study is part of an MSc in Crisis & Disaster Management at the University of Portsmouth.
Following a recent Information Commissioner’s decision, given here:
https://ico.org.uk/media/action-weve-tak...
I am writing regarding my final request for information about the Trust’s EPRR as part of my study. I would prefer to obtain this information under the provisions of the Freedom of Information Act 2000 in order to ensure that all the information is cleared by the Trust to be made publicly available. However, if you wish I am happy to discuss my request directly. My e-mail address is [email address] .
Please note that this is a different request from my previous requests: “EPRR Coordination of emergency and disaster management activities”, “EPRR Planning”, “EPRR Communication and information management”, “EPRR Human Resources” and “EPRR Logistics”. Please also note I am making this request more than 60 working days after my request “EPRR Logistics”.
My final request is given below:
I am writing to request the following information. This information relates to the NHS England Emergency Preparedness, Resilience and Response Framework in general and section 10, “Cycle of preparedness”, in particular.
Please note that much of the information requested is only records of the existence of current procedures, training, resources and tests, and not the contents of the procedures, training, resources and tests themselves.
For clarity, to minimise the cost of my request and to prevent the disclosure of any sensitive information, I have enumerated the information I am requesting and specified how it could be provided.
If you do not hold some of this information then I ask you to confirm explicitly that you do not hold it.
Given the potentially sensitive nature of this information, I ask you to redact any exempt information instead of refusing disclosure. This would be in accordance with guidance on best practice from the Information Commissioner’s Office.
Patient care and support services
Continuity of essential clinical support services
1. Any record of whether procedures exist to ensure operational continuity of essential clinical support or ancillary services (e.g. laboratory, radiology, pharmacy) during emergencies and disasters. (Can be answered yes / no.)
2. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)
3. Any record of whether resources to implement the above procedures can be mobilized at all times. (Can be answered yes / no.)
Expansion of usable space for mass casualty incidents
4. Any record of whether procedures and resources exist to expand space and provide access to extra beds in mass casualty incidents. (Can be answered yes / no.)
5. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)
6. The date(s) of the most recent test(s) of the above procedures. (Can be answered with a date or dates.)
Triage for major emergencies and disasters
7. Any record of whether space has been designated and procedures exist to carry out triage during emergencies and disasters. (Can be answered yes / no.)
8. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)
9. The date(s) of the most recent test(s) of the above procedures. (Can be answered with a date or dates.)
Triage tags for mass casualty incidents
10. Any record the existence of triage tags for mass casualty incidents. (Can be answered yes / no.)
System for referral, transfer and reception of patients
11. Any record of whether procedures exist for the reception, referral and transfer of patients to and from other health facilities within and outside the geographical area where the hospital is located during emergencies and disasters. (Can be answered yes / no.)
12. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)
13. The date(s) of the most recent test(s) of the above procedures. (Can be answered with a date or dates.)
Infection surveillance, prevention and control procedures
14. Any record of whether procedures exist for infection prevention and control during emergencies and disasters. (Can be answered yes / no.)
15. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)
16. Any record of whether resources are available for implementation of the above procedures. (Can be answered yes / no.)
Psychosocial services
17. Any record of whether procedures exist for provision of psychosocial support, assessment and treatment services to patients, families and staff during emergencies and disasters. (Can be answered yes / no.)
18. Any record of whether staff have been trained in the above procedures. (Can be answered yes / no.)
19. Any record of whether resources are available for implementation of the above procedures. (Can be answered yes / no.)
Thank you for all your assistance with this study.
Yours faithfully
William Wetherell
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX
Direct Line: 024 76968771
www.uhcw.nhs.uk
Dear Requester
We acknowledge receipt of your email to UHCW:
Freedom of Information Request Form
If you have submitted a request under the Freedom of Information Act
(FOIA) your request will be considered and you will receive our response
within the statutory timescale of 20 working days.
The reference number for your email is FOI/2540.
Should you have any further inquiries concerning this matter, please reply
to this email leaving the subject line unchanged.
Yours sincerely,
UHCW
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX
Direct Line: 024 76968771
www.uhcw.nhs.uk
Dear requester
I write further to your recent Freedom of Information request.
Unfortunately it is taking longer than is our normal time frame in which
to provide response; I would therefore respectively ask for an additional
two weeks in which to provide our response to you.
Thank you for your patience in this matter.
Kind regards
Heidi
Dear Heidi
Reference: FOI/2540
I am writing to ask when I am likely to receive a reply to my request please?
Yours sincerely
William Wetherell
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX
Direct Line: 024 76968771
www.uhcw.nhs.uk
Our Ref: FOI/2540
Date:
By email only
Dear Requester
We write further to your request for information under the Freedom of
Information Act received 17 March 2023. We have set out your request,
together with our response below.
1. Any record of whether procedures exist to ensure operational continuity
of essential clinical support or ancillary services (e.g. laboratory,
radiology, pharmacy) during emergencies and disasters. (Can be answered
yes / no.) Yes
2. Any record of whether staff have been trained in the above procedures.
(Can be answered yes / no.) Yes - General awareness
3. Any record of whether resources to implement the above procedures can
be mobilized at all times. (Can be answered yes / no.) No
Expansion of usable space for mass casualty incidents
4. Any record of whether procedures and resources exist to expand space
and provide access to extra beds in mass casualty incidents. (Can be
answered yes / no.) Yes
5. Any record of whether staff have been trained in the above procedures.
(Can be answered yes / no.) Yes
6. The date(s) of the most recent test(s) of the above procedures. (Can be
answered with a date or dates.) No live exercise since 2018 but planned
for September 2023
Triage for major emergencies and disasters
7. Any record of whether space has been designated and procedures exist to
carry out triage during emergencies and disasters. (Can be answered yes /
no.) Yes
8. Any record of whether staff have been trained in the above procedures.
(Can be answered yes / no.) Yes
9. The date(s) of the most recent test(s) of the above procedures. (Can be
answered with a date or dates.) Frequent dates occuring every month
Triage tags for mass casualty incidents
10. Any record the existence of triage tags for mass casualty incidents.
(Can be answered yes / no.) Yes
System for referral, transfer and reception of patients
11. Any record of whether procedures exist for the reception, referral and
transfer of patients to and from other health facilities within and
outside the geographical area where the hospital is located during
emergencies and disasters. (Can be answered yes / no.) No
12. Any record of whether staff have been trained in the above
procedures.. (Can be answered yes / no.) In draft
13. The date(s) of the most recent test(s) of the above procedures. (Can
be answered with a date or dates.) Testing in June 2023
Infection surveillance, prevention and control procedures
14. Any record of whether procedures exist for infection prevention and
control during emergencies and disasters. (Can be answered yes / no.) Yes
15. Any record of whether staff have been trained in the above
procedures.. (Can be answered yes / no.) Yes
16. Any record of whether resources are available for implementation of
the above procedures. (Can be answered yes / no.) Yes
Psychosocial services
17. Any record of whether procedures exist for provision of psychosocial
support, assessment and treatment services to patients, families and staff
during emergencies and disasters. (Can be answered yes / no.)Yes
18. Any record of whether staff have been trained in the above
procedures.. (Can be answered yes / no.) Yes
19. Any record of whether resources are available for implementation of
the above procedures. (Can be answered yes / no.)Yes
As we have provided the information that we do hold your request is now
closed. We trust that this is satisfactory but if you are dissatisfied
with the way that it has been handled you have the right to ask for an
internal review. Internal review requests should be submitted within two
months of the date of receipt of the response to your original letter and
should be addressed to: David Walsh, Director of Corporate Affairs,
University Hospitals Coventry & Warwickshire NHS Trust, Clifford Bridge
Road, Coventry CV2 2DX.
If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.
Yours sincerely
Andrea Phillips
FOI & Access to Health Records Manager
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX
Direct Line: 024 76968771
www.uhcw.nhs.uk
Dear William Wetherell
We acknowledge receipt of your email to UHCW.
We will pass your email on to the team handling your case FOI/2540 who
will be in touch in due course.
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