EPRR Annual Assurance Process for 2021-22 Letter and Core Standards

William Wetherell made this Freedom of Information request to NHS England Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

William Wetherell

Dear NHS England

Under the provisions of the Freedom of Information Act 2000, I am writing to request the letter from Stephen Groves, National Director of EPRR, regarding the Emergency preparedness, resilience and response annual assurance process for 2021-22 of 22nd July 2021 (Publication approval reference: PAR628).

I am also writing to request the core standards referred to in that letter.

I cannot find either of these documents in the publications section of NHS England's website, https://www.england.nhs.uk/publication/ .

Yours faithfully

William Wetherell

CONTACTUS, England (NHS ENGLAND - X24), NHS England

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you are unable to get help online. For life-threatening emergencies, call
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If you need help for a mental health crisis or emergency, you can get
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Dear NHS England

Further to my Freedom of Information request of 11th August, I have now located on the NHS England website the core standards referred to in the letter from Stephen Groves, National Director of EPRR, regarding the emergency preparedness, resilience and response annual assurance process for 2021-22 of 22nd July 2021 (Publication approval reference: PAR628).

https://www.england.nhs.uk/publication/a...

I withdraw my request for the core standards.

However, I cannot locate the letter from Stephen Groves itself and so my request for this stands.

Yours faithfully

William Wetherell

CONTACTUS, England (NHS ENGLAND - X24), NHS England

*THIS IS AN AUTOMATED RESPONSE - YOUR EMAIL WILL BE RESPONDED TO BY A MEMBER OF
THE TEAM ALSO‚Äč‚Äč**¬†¬†¬†

 

Thank you for your email.      

We are currently receiving an extremely high volume of enquiries.    

You may find the following information helpful.     

 

How can the Customer Contact Centre help me?     

 

We’re here to support patients and their representatives with enquiries
about healthcare services. 

 

We can also help with enquiries or complaints about healthcare in prison,
military healthcare and some specialised services that support people with
a range of rare and complex conditions.      

 

You can find out how to feedback or make a complaint about an NHS service
here:     

 

[1]https://www.england.nhs.uk/contact-us/co...

   

Covid-19 enquiries   

 

For information about coronavirus (COVID-19), including information about
the COVID-19 vaccine, go to
the [2]https://www.nhs.uk/covid-19-advice-and-s.... You can also
find guidance and support on the [3]GOV.UK website.   

 

If you are contacting us about new COVID-19 treatments, more information
is available on the [4]NHS website.    

 

Does the NHS England Customer Contact Centre provide medical advice?     

 

No. Our advisors are not clinically trained and are unable to provide
medical advice.      

 

For help from a GP, visit your GP surgery’s website, use an online service
to contact your GP, or call the surgery.     

 

For urgent medical help, use the [5]NHS 111 online service, or call 111 if
you are unable to get help online. For life-threatening emergencies, call
999 for an ambulance.    

 

If you need help for a mental health crisis or emergency, you can get
24-hour support and advice.  To find out where to get urgent help for
mental health visit the [6]NHS website. 

 

There is more information about getting urgent medical help on the [7]NHS
website.  

 

How do you use my information? 

 

NHS England’s privacy notice explains how we use, share and store your
personal information. You can find this on our
website: [8]https://www.england.nhs.uk/contact-us/pr...

 

Thank you for your email. 

 

NHS England Customer Contact Centre     

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FOICRM (NHS ENGLAND - X24), NHS England

Dear William Wetherell, 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. Your request is being dealt with under the
terms of the FOI Act and will be answered within twenty working days. Your
reference number is FOI-2308-2012600.

For further information regarding the FOI Act, please refer to the website
of the [1]Information Commissioner’s Office (ICO). For further information
regarding NHS England, and the information we publish, please visit [2]our
website.

If you have any queries about this request or wish to contact us again,
please email [3][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

Yours sincerely,

Freedom of Information

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [4][NHS England request email] 

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FOICRM (NHS ENGLAND - X24), NHS England

Dear William Wetherell,

We refer to your email of 11 August 2023 in which you requested
information under the FOI Act from NHS England.

Your request

You made the following request:

“I am writing to request the letter from Stephen Groves, National Director
of EPRR, regarding the Emergency preparedness, resilience and response
annual assurance process for 2021-22 of 22nd July 2021 (Publication
approval reference: PAR628).

I am also writing to request the core standards referred to in that
letter.

I cannot find either of these documents in the publications section of NHS
England's website.‚ÄĚ

Decision

NHS England holds this information.

Please see the attached letter (PDF) outlining the EPRR annual assurance
process for 2021/2022 dated 22nd July 2021 (publications approval
reference: PAR628) and core standards for this period.

These documents are updated and replaced on our website each year to
confirm the latest process and self-assessment tool that should be adopted
by commissioners and NHS-funded services. This takes account of any minor
changes or clarifications that may have been identified during the
previous year and confirms the deep dive review which should be conducted
to gain additional assurance into a specific area.
 
As the letter outlines, the 2021/22 assurance exercise aimed to return
some of the previous mechanisms to the assurance process which were
temporarily suspended the previous year due to the pandemic response and
demands on the NHS. In addition, due to the events of 2020, the core
standards hadn’t received their routine tri-annual review.

As such and recognising the challenges experienced the preceding 18 months
and changing NHS landscape, a small number of the core standards were
removed as part of the self-assessment tool until a full review completed.
The letter and adapted standards for 2021/22 attached were communicated
and published on the website at the time.

Please also find attached a copy of the Core Standards for your
information.

Copyright

NHS England operates under the terms of the Open Government Licence (OGL).
Terms and conditions can be found on the following link:

[1]http://www.england.nhs.uk/terms-and-cond...

Review rights

If you consider that your request for information has not been properly
handled or if you are otherwise dissatisfied with the outcome of your
request, you may seek an internal review within NHS England of the issue
or the decision. A senior member of NHS England’s staff, who has not
previously been involved with your request, will undertake that review.

If you are dissatisfied with the outcome of any internal review, you may
complain to the Information Commissioner for a decision on whether your
request for information has been dealt with in accordance with the FOI
Act.

A request for an internal review should be submitted in writing to
[2][NHS England request email]

Yours sincerely,

Freedom of Information
NHS England

show quoted sections

FOICRM (NHS ENGLAND - X24), NHS England

2 Attachments

Dear William Wetherell,

We refer to your email of 11 August 2023 in which you requested
information under the FOI Act from NHS England.

Your request

You made the following request:

“I am writing to request the letter from Stephen Groves, National Director
of EPRR, regarding the Emergency preparedness, resilience and response
annual assurance process for 2021-22 of 22nd July 2021 (Publication
approval reference: PAR628).

I am also writing to request the core standards referred to in that
letter.

I cannot find either of these documents in the publications section of NHS
England's website.‚ÄĚ

Decision

NHS England holds this information.

Please see the attached letter (PDF) outlining the EPRR annual assurance
process for 2021/2022 dated 22nd July 2021 (publications approval
reference: PAR628) and core standards for this period.

These documents are updated and replaced on our website each year to
confirm the latest process and self-assessment tool that should be adopted
by commissioners and NHS-funded services. This takes account of any minor
changes or clarifications that may have been identified during the
previous year and confirms the deep dive review which should be conducted
to gain additional assurance into a specific area.
 
As the letter outlines, the 2021/22 assurance exercise aimed to return
some of the previous mechanisms to the assurance process which were
temporarily suspended the previous year due to the pandemic response and
demands on the NHS. In addition, due to the events of 2020, the core
standards hadn’t received their routine tri-annual review.

As such and recognising the challenges experienced the preceding 18 months
and changing NHS landscape, a small number of the core standards were
removed as part of the self-assessment tool until a full review completed.
The letter and adapted standards for 2021/22 attached were communicated
and published on the website at the time.

Please also find attached a copy of the Core Standards for your
information.

Copyright

NHS England operates under the terms of the Open Government Licence (OGL).
Terms and conditions can be found on the following link:

[1]http://www.england.nhs.uk/terms-and-cond...

Review rights

If you consider that your request for information has not been properly
handled or if you are otherwise dissatisfied with the outcome of your
request, you may seek an internal review within NHS England of the issue
or the decision. A senior member of NHS England’s staff, who has not
previously been involved with your request, will undertake that review.

If you are dissatisfied with the outcome of any internal review, you may
complain to the Information Commissioner for a decision on whether your
request for information has been dealt with in accordance with the FOI
Act.

A request for an internal review should be submitted in writing to
[2][NHS England request email]

Yours sincerely,

Freedom of Information
NHS England

show quoted sections

Dear Freedom of Information

Reference number FOI-2308-2012600

Thank you for this.

Yours faithfully

William Wetherell