Thank you for your enquiry, please accept this as auto acknowledgement of
your email.

We are currently receiving large volumes of correspondence; these are
being dealt with in date order and you will receive a response as soon as
possible. There is no need to contact us again in respect of this matter.

Further information that may help to answer your query in the meantime,
may be located on our website [1]Stratford-on-Avon District Council

Missed bins must be reported within the 2 days of the schedule collection
day, these can be reported via:

[2]Report a missed bin collection

[3]Home | Stratford-on-Avon District Council

References

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Processing Freedom of Information Request
Freedom of Information #24594
Dear Rich Davids,

We have started processing your Freedom of Information request. A response
may take up to 20 working days. If you have not received a response after
09/03/2024 , please contact the council ([email address]).

Your Freedom of Information reference number is #24594.

Regards,

Freedom of Information Officer
Stratford-on-Avon District Council

══════════════════════════════════════════════════════════════════════════

Dear Stratford on Avon District Council,

1. For your environmental health teams (e.g pest control, domestic
nuisance, food hygiene animal welfare, permits etc.) do you have internal
teams?
2. If you have internal teams what is the size of the teams?
3. Do you use purchase any of the following systems:
rostering
Scheduling
Mobile working app
4.Who provides these and what is the contract renewal/end dates?
5. If you do not purchase systems have you built your own or is it manual
processes (e.g spreadsheets) 6. If you work with outsourcers, who are
they?

Freedom of Information Response
#24594
Dear Rich Davids

Further to your request, please see the following response:

1. Environmental Health (EH) have internal teams for all EH statutory
functions, to include nuisance, permits, food hygiene, health and safety.
We do not have a pest control team.
2. The Environmental Protection team consists of 4.25 full time equivalent
staff.
The Food and Safety team consists of 4.25 full time equivalent staff.
3. EH does not purchase any of the systems you quoted.
4. EH uses Uniform data base for renewal/end dates.
5. See above
6. N/A

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. An internal review request should be
submitted in writing within 40 working days of receiving the original
reply and should be addressed to:

Information Governance Department,
Stratford-on-Avon District Council,
Elizabeth House,
Church Street,
Stratford-upon-Avon,
Warwickshire
CV37 6HX.

You may make a request for an Internal Review in direct reply to this
message.

If you are dissatisfied with The Council's response to an internal review
you have requested, you have the right to make a complaint to the
Information Commissioner's Office. You can contact the ICO using the
information below;

Tel: 0303 123 1113
Live chat: https://ico.org.uk/make-a-complaint/

Regards,

Freedom of Information Officer
Stratford-on-Avon District Council

Thank you for your enquiry, please accept this as auto acknowledgement of
your email.

We are currently receiving large volumes of correspondence; these are
being dealt with in date order and you will receive a response as soon as
possible. There is no need to contact us again in respect of this matter.

Further information that may help to answer your query in the meantime,
may be located on our website [1]Stratford-on-Avon District Council

Missed bins must be reported within the 2 days of the schedule collection
day, these can be reported via:

[2]Report a missed bin collection

[3]Home | Stratford-on-Avon District Council

References

Visible links
1. https://gbr01.safelinks.protection.outlo...
https://www.stratford.gov.uk/
2. https://gbr01.safelinks.protection.outlo...
https://www.stratford.gov.uk/online-form...
3. https://www.stratford.gov.uk/

Processing Freedom of Information Request
Freedom of Information #24606
Dear Rich Davids,

We have started processing your Freedom of Information request. A response
may take up to 20 working days. If you have not received a response after
13/03/2024 , please contact the council ([email address]).

Your Freedom of Information reference number is #24606.

Regards,

Freedom of Information Officer
Stratford-on-Avon District Council

══════════════════════════════════════════════════════════════════════════

1. For your parking, roads & transport teams, do you have internal teams?
2. If you have internal teams what is the size of the teams?
3. Do you use purchase any of the following systems:
rostering
Scheduling
Mobile working app
4.Who provides these and what is the contract renewal/end dates?
5. If you do not purchase systems have you built your own or is it manual
processes (e.g spreadsheets) 6. If you work with outsourcers, who are
they?

Freedom of Information Response
#24606
Dear Rich Davids

Further to your request, please see the following response:

1. Yes
2. Five team members
3. No
4. N/A
5. Manual Process (Spreadsheet)
6. We do not work with outsourcers

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. An internal review request should be
submitted in writing within 40 working days of receiving the original
reply and should be addressed to:

Information Governance Department,
Stratford-on-Avon District Council,
Elizabeth House,
Church Street,
Stratford-upon-Avon,
Warwickshire
CV37 6HX.

You may make a request for an Internal Review in direct reply to this
message.

If you are dissatisfied with The Council's response to an internal review
you have requested, you have the right to make a complaint to the
Information Commissioner's Office. You can contact the ICO using the
information below;

Tel: 0303 123 1113
Live chat: https://ico.org.uk/make-a-complaint/

Regards,

Freedom of Information Officer
Stratford-on-Avon District Council