Dear Mr Davids,

I have included a response to your questions below.

1. For your environmental health teams (e.g pest control, domestic nuisance, food hygiene animal welfare, permits etc.) do you have internal teams?

The EH team consists of Pollution, Food and Licensing teams.

2. If you have internal teams what is the size of the teams?

Pollution - 4 , Food - 4, Licensing -2

3. Do you use purchase any of the following systems: rostering, Scheduling, Mobile working app

No

4.Who provides these and what is the contract renewal/end dates?
N/A

5. If you do not purchase systems have you built your own or is it manual processes (e.g spreadsheets) 6. If you work with outsourcers, who are they?

The teams use Outlook for scheduling.

Regards,

Milen Woldeab BSc, MSc
Senior Pollution Control Officer
Environmental Health
North Warwickshire Borough Council
Tel - 01827719326

If you would like a review of the response to your request or if you have any complaints about the information supplied please contact the Data Protection Officer.

The Data Protection Officer ([North Warwickshire Borough Council request email])
North Warwickshire Borough Council
The Council House
South Street
Atherstone
Warwickshire
CV9 1DE

Your request for an internal review should be submitted to us within 40 days of receipt by you of this response. Any requests received after this time will be considered at the discretion of the Council’s Data Protection Officer. If having exhausted the review process you are not content that your request or review has been dealt with correctly, you have a further right of appeal to the Information Commissioner's Office (ICO) for a decision. Generally, the ICO will not make a decision until you have exhausted the complaints procedure provided by the council. The Information Commissioner can be contacted at: The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate). Website: www.ico.org.uk.

show quoted sections

Good afternoon Mr Davids

Apologies for the delay.

1. For your environmental health teams (e.g pest control, domestic
nuisance, food hygiene animal welfare, permits etc.) do you have internal
teams? Yes

2. If you have internal teams what is the size of the teams? 9

3. Do you use purchase any of the following systems:

Rostering NO

Scheduling YES,

Mobile working app NO

4.Who provides these and what is the contract renewal/end dates? IDOX
Tascomi

5. If you do not purchase systems have you built your own or is it manual
processes (e.g spreadsheets)

6. If you work with outsourcers, who are they? N/A

Kind regards

Sharon

Sharon Gallagher (MCIEH)

Environmental Health & Licensing Manager

North Warwickshire Borough Council

South Street

Atherstone

Warks

CV9 1DE

If you would like a review of the response to your request or if you have
any complaints about the information supplied please contact the Data
Protection Officer.

The Data Protection Officer ([1][North Warwickshire Borough Council request email])

North Warwickshire Borough Council

The Council House

South Street

Atherstone

Warwickshire

CV9 1DE

Your request for an internal review should be submitted to us within 40
days of receipt by you of this response. Any requests received after this
time will be considered at the discretion of the Council’s Data Protection
Officer.  If having exhausted the review process you are not content that
your request or review has been dealt with correctly, you have a further
right of appeal to the Information Commissioner's Office (ICO) for a
decision. Generally, the ICO will not make a decision until you have
exhausted the complaints procedure provided by the council. The
Information Commissioner can be contacted at: The Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate).
Website: [2]www.ico.org.uk

Website - [3]www.northwarks.gov.uk
Follow us on X - [4]North_Warks_BC
Like us on Facebook - [5]northwarksbc
[6]Privacy Notice

Any opinions expressed in the E-mail are those of the individual and not
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References

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Sharon Gallagher would like to recall the message, "FOI".
Website - www.northwarks.gov.uk<http://www.northwarks.gov.uk>
Follow us on X - North_Warks_BC<https://twitter.com/North_Warks_BC>
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Any opinions expressed in the E-mail are those of the individual and not necessarily those of North Warwickshire Borough Council. Promotional content is in support of Council priorities or current initiatives. This E-mail and any files with it are confidential and solely for the use of the intended recipient. If you are not the intended recipient or the person responsible for delivering to the intended recipient, please be advised that you have received this E-mail in error and that any use is strictly prohibited.