Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[Croydon Borough Council request email]

NOTE: Please do not edit the subject line when replying to this email. If
you have a processing request, please ensure you quote that reference in
your emails to us.

Dear A Hooker

Freedom of information request - FOI/9354

Subject: FOI - Environmental Issues reporting data 2022/23

Your request is being considered and you will receive a response within
the statutory timescale of 20 working days, subject to the application of
any exemptions. Where consideration is being given to exemptions the 20
working day timescale may be extended to a period considered reasonable
depending on the nature and circumstances of your request. In such cases
you will be notified and, where possible, a revised time-scale will be
indicated. In all cases we shall attempt to deal with your request at the
earliest opportunity.

If we are unable to provide you with the information requested we will
notify you of this together with the reason(s) why, and details of how you
may appeal.

Please note that the directorate team may contact you for further
information where we believe that the request is not significantly clear
for us to respond fully. 

Kind Regard

Information Management Team

Croydon Digital Services

Assistant Chief Executive Directorate

7th Floor, Zone B

Bernard Weatherill House

8 Mint Walk

Croydon CR0 1EA

Dear A Hooker, 

Thank you for your email below. 

I can confirm your request has been added to the original request which
you sent. 

we aim to get a response sent out to you as soon as possible. 

Kind regards, 
Information Management Team. 

Dear Croydon Information Team,

Many thanks for your reply to my FOI request, and I look forward to
receiving the data in due course.

I realised one omission from my original request that would be really
useful please:

Can you also provide a column for an (anonymised) user reference/ID for
the reports?

It would be really useful to get an understanding and be able to monitor
the number of people/users that are creating reports in our area, whilst
we continue to promote its usage via our social media/comms, going
forward.

Kind regards
A Hooker

show quoted sections

Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[Croydon Borough Council request email]

Dear A Hooker

Request FOI/9354

Further to your request received on 21/02/2024, I confirm that the Council
has now considered your request under the Freedom of Information Act
2000. Specifically, you have requested the following information:

"I wish to make a Freedom of Information request in accordance with FOIA
2000 to receive a download of data that you hold for environmental issues
(eg fly-tipping, litter, etc) reporting data made for Croydon Borough for
the past 2 years - 2022 & 2023.  I believe the majority of this data is
provided from reports created using the Love Clean Streets app.

The data should be provided in Excel (xls) format and include the
following columns:

1) Created Date Time
2) Category Name
3) Category ID
4) Address
5) Ward
6) Status
7) JobCode
8) Latitude
9) Longitude
10) Completed
11) Confirm Status Code/Veolia Resolution Code
12) Completed Date Time
13) Report Source"
 

As requested please find attached spreadsheet which covers the requested
information over the last two financial years.

The Council publishes Access to Information requests and responses on its
online Disclosure Log. (Any request included within this log will be
anonymised appropriately)

To view the Council’s Disclosure Log, please visit our website available
here:

[1]The Freedom of Information (FOI) Act | Croydon Council
(disclosure-log.co.uk)

If you are dissatisfied with the way the Council has handled your request
under the Freedom of Information Act / Environmental Information
Regulations you may ask for an internal review. This should be submitted
to us within 40 working days of this response. You can do this by
outlining the details of your complaint by:

Email:        [2][Croydon Borough Council request email]

Writing:     Information Team

London Borough of Croydon

Bernard Weatherill House

Floor 7 - Zone B

                   8 Mint Walk

Croydon, CR0 1EA

Any requests received after the 40 working day time limit will be
considered only at the discretion of the council.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire, SK9 5AF

Yours sincerely,

Steven Borg

Information Team

Croydon Digital Services

Assistant Chief Executive Directorate

Bernard Wetherill House,

Mint Walk,

Croydon,

CR0 1EA

[3][Croydon Borough Council request email]

[4][email address]

References

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