Dear Katherine Quarmby,

I am writing to acknowledge receipt of your information request. It has been assigned reference number ER77076.

The request falls under the Environmental Information Regulations 2004. This allows for 20 working days to process requests. A response will be sent to you no later than 17th May 2022.

Kind regards

Sean Cannon
Information Governance Assistant
Information Governance Team
Law and Governance Services
Royal Borough of Windsor and Maidenhead
Town Hall
Maidenhead
SL6 1RF

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Dear Katherine Quarmby,

I am writing in response to your Freedom of Information / Environmental
Information Regulations request dated 13 April 2022, reference ER77076.

Your request and our response are as follows:

Request

Please could you provide the following information on socially rented
Traveller sites in your local authority area for the five full calendar
years between 2017 and 2021. This includes all sites owned and managed by
the local authority or by a housing association, but not private sites.
For any 'yes' answers, please specify in your answer which site the answer
refers to, e.g. 'Mary Street, Bradford', or 'Esholt Site, Bradford'.

For the purposes of this request, this is made under the Freedom of
Information Act 2000 and the Environmental Information Regulations 2004.

For more information: [1]https://ico.org.uk/media/for-organisatio...
[2]https://ico.org.uk/for-organisations/gui...

If you are unable to provide five years of information within the FOI/EIR
cost limits, please prioritise 2021 and work backwards in reverse
chronological order.

1a. Have you received any environmental complaints from residents or other
parties, including council officers, between 2017 and 2021? Please respond
with a 'Yes' or 'No' answer for each of the five years.

1b. For any 'Yes' answers, please list how many complaints you received by
type for each calendar year. For example: 2017 - Total: 18 - 8 complaints
for vermin, 2 from odour from refuse dump, 1 for noise, 3 for insects, 1
for dust, 2 for air pollution, 1 for flooding etc

2a. Between 2017 and 2021, has the council measured air or noise
pollution, or taken soil samples to test for contamination? Please respond
with a 'Yes' or 'No' answer for each of the five years for air, soil and
noise separately. For example: 2017 - Noise pollution - Yes; Soil - No;
Air pollution - Yes.

2b. For any 'Yes' answers, please state whether or not pollution or
contamination exceeded legal or recommended levels, or was higher than the
local authority area average on the site at any point through each year.
Please give as much detail as you can, such as the month the breach
occurred. For example: 2017 - Noise pollution exceeded legal or
recommended levels in March; air pollution exceeded legal level.

Response

We have 2 sites: Pool Lane (Maidenhead) and Mill Place (Windsor). We do
not hold any information relating to Mill Place.

Please find our response below:

1a. Complaints about sites:

Pool Lane, Maidenhead

2017 - yes

2018 - yes

2019 - yes

2020 - 0

2021 - 0

1b. Details of complaints about sites

Pool Lane, Maidenhead

2017 – total of 2. 2 for flooding

2018 – total of 1. 1 for pests

2019 -  total of 1. 1 for rubbish.

2020 - 0

2021 - 0

2a. Measurements at Pool Lane, Maidenhead

2017: noise pollution - no; Soil - no; air pollution - no

2018: noise pollution - no; Soil - no; air pollution - no

2019: noise pollution - no; Soil - no; air pollution - no

2020: noise pollution - no; Soil - no; air pollution - no

2021: noise pollution - no; Soil - no; air pollution – no

2b. Not applicable.

This concludes our response to your request.

If you are dissatisfied with the handling of your request and would like
to request an internal review please contact us within 40 working days
from the date of this letter using the contact details below:

Information Governance Team

Governance Service

Royal Borough of Windsor & Maidenhead

Town Hall, St Ives Road

Maidenhead

SL6 1RF

or send an e-mail to [3][RBWM request email]

If you remain dissatisfied with the handling of your request or complaint
following an internal review, you have the right to appeal to the
Information Commissioner at:

The Information Commissioner's Office, Wycliffe House,

Water Lane, Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113

Website: [4]http://www.ico.org.uk/complaints/handlin...

There is no charge for making an appeal.

Yours sincerely

Angelica Popa

Information Governance and Elections Officer

Governance Service

Royal Borough of Windsor & Maidenhead

Town Hall, St. Ives Road

Maidenhead SL6 1RF

Website: [5]http://www.rbwm.gov.uk

Follow us on Twitter: [6]@RBWM

Like us on [7]Facebook

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privilege (laws restricting its use). If this message reaches you in error
we apologise – in which case we request that you do not save it, print it,
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References

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