Environmental Information Cost Recovery Calculations and application

Stephen Murray made this Freedom of Information request to Cardiff Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was partially successful.

Dear Cardiff Council,

Please provide details of the Environmental Information Cost Recovery Calculations used by the council to charge for enquires made in relation to requests for Building Control data made by Solicitor/Conveyancers or more commonly by their agents, Personal Search Companies.

Please provide details of calculations for the last 3 years together with the dates each change in fee were introduced.

To assist you, the Council refers to request for this information as "Solicitor/ Conveyancing Enquiries" The charge for this information is currently £30 per request.

I look forward to receiving the information.

Yours faithfully,

Stephen Murray

Cardiff Council

Annwyl Mr Murray

Diolch am eich cais

Cyfeirnod eich ymholiad yw: FOI20486

Os bydd angen unrhyw wybodaeth ychwanegol arnom er mwyn prosesu eich cais
byddwn yn cysylltu â chi.

Mae’r Cyngor yn ceisio delio â’ch cais o fewn y fframiau amser statudol.

Dyfynnwch y cyfeirnod hwn os oes angen i chi gysylltu â ni yn gysylltiedig
â’ch cais, mae manylion cyswllt y Cyngor isod.
Dear Mr Murray

Thank you for your Freedom of Information request relating to
Environmental Information Cost Recovery Calculations.

Your query has been assigned the Reference: FOI20486

Should we require any additional information in order to process your
request we will contact you.
The Council aims to deal with your request within the statutory
time-frames.

Please quote this reference number if you need to contact us regarding
your request, the Council's contact details are below.

Information Governance Team- Tim Llywodraethu Gwybodaeth
City of Cardiff Council - Cyngor Dinas Caerdydd
Room/Yst 357, County Hall/Neuadd y Sir
Cardiff/Caerdydd
CF10 4UW
[1][Cardiff Council request email] / [email address]

══════════════════════════════════════════════════════════════════════════

Cardiff Council are registered as a Data Controller under the General Data
Protection Regulation and Data Protection Act 2018, your personal
information will be processed in line with this legislation. Processing of
personal data is required to perform a specific task(s) in the public
interest, that is set out by law.

All information will be treated as confidential but may be used by the
Council or disclosed to others when required by law. We use a third party
software provider House on the Hill to process requests for information.
For further information on how House on the Hill manage personal data, you
can view their privacy policy here
[2]https://houseonthehill.com/company/priva...

The data will be securely stored by Cardiff Council for a period no longer
than 3 years. You can contact the Data Protection Officer at
[3][email address]

Further information on how the Council process personal data can be viewed
in our Privacy notice:
https://www.cardiff.gov.uk/ENG/Home/New_...

You can report a concern by visiting the ICO website:
[4]https://ico.org.uk

══════════════════════════════════════════════════════════════════════════

Mae Cyngor Caerdydd wedi cofrestru fel Rheolwr Data dan y Rheoliad Diogelu
Data Cyffredinol a Deddf Diogelu Data 2018, caiff eich gwybodaeth bersonol
ei phrosesu yn unol â’r ddeddfwriaeth hon.  Mae angen prosesu data
personol i gyflawni tasg(au) penodol er lles y cyhoedd, a nodir dan y
gyfraith.

Bydd yr holl wybodaeth a roddir yn cael ei thrin yn gyfrinachol ond gall y
Cyngor ei defnyddio neu ei datgelu i eraill os bydd hynny’n ofynnol dan y
gyfraith. Rydym yn defnyddio darparwr meddalwedd trydydd parti House on
the Hill i brosesu ceisiadau am wybodaeth.  I gael rhagor o wybodaeth ar
sut mae House on the Hill yn rheoli data personol, gallwch weld eu polisi
preifatrwydd yma https://houseonthehill.com/company/priva...

Caiff y data ei gadw’n ddiogel gan Gyngor Caerdydd am gyfnod o ddim mwy na
3 blynedd. Gallwch gysylltu â’r Swyddog Diogelu Data ar
[email address]

Gallwch weld rhagor o wybodaeth ar sut mae'r Cyngor yn prosesu data
personol ar ein hysbysiad Preifatrwydd:
https://www.cardiff.gov.uk/CYM/Hafan/Ymw...

Gallwch roi gwybod am unrhyw bryder drwy fynd i'r wefan ICO:
[5]https://ico.org.uk

References

Visible links
1. mailto:[Cardiff Council request email] / [email address]
2. https://houseonthehill.com/company/priva...
3. mailto:[email address]
4. https://ico.org.uk/
5. https://ico.org.uk/

Cardiff Council

1 Attachment

Annwyl Mr Murray

Rydym wedi atodi ymateb i’ch cais : FOI20486.

Os ydych yn anfodlon ar ymateb y Cyngor mae gennych hawl i ofyn am
adolygiad mewnol.

Os gwnewch hyn bydd angen ei gyfeirio at y Rheolwr Ceisiadau Gwybodaeth,
Tim Llywodraethu Gwybodaeth.
Bydd angen i chi nodi’r rhesymau dros yr adolygiad a sut y credwch nad
yw’r Cyngor wedi cydymffurfio â’r Ddeddf Rhyddid Gwybodaeth.

Dear Mr Murray

Please find attached a response to your request : FOI20486.

If you are dissatisfied with the Council’s response you have a right to
request an internal review.

If you request an internal review this will need to be made in writing
addressed to the Information Request Manager, Information Governance Team.

You will need to set out the reasons for the review and how you believe
the Council has not complied with the Freedom of Information Act

Information Governance Team- Tim Llywodraethu Gwybodaeth
City of Cardiff Council - Cyngor Dinas Caerdydd
Room/Yst 357, County Hall/Neuadd y Sir
Cardiff/Caerdydd
CF10 4UW
[1][Cardiff Council request email] / [email address]

══════════════════════════════════════════════════════════════════════════

Cardiff Council are registered as a Data Controller under the General Data
Protection Regulation and Data Protection Act 2018, your personal
information will be processed in line with this legislation. Processing of
personal data is required to perform a specific task(s) in the public
interest, that is set out by law.

All information will be treated as confidential but may be used by the
Council or disclosed to others when required by law. We use a third party
software provider House on the Hill to process requests for information.
For further information on how House on the Hill manage personal data, you
can view their privacy policy here
[2]https://houseonthehill.com/company/priva...

The data will be securely stored by Cardiff Council for a period no longer
than 3 years. You can contact the Data Protection Officer at
[3][email address]

Further information on how the Council process personal data can be viewed
in our Privacy notice:
https://www.cardiff.gov.uk/ENG/Home/New_...

You can report a concern by visiting the ICO website:
[4]https://ico.org.uk

══════════════════════════════════════════════════════════════════════════

Mae Cyngor Caerdydd wedi cofrestru fel Rheolwr Data dan y Rheoliad Diogelu
Data Cyffredinol a Deddf Diogelu Data 2018, caiff eich gwybodaeth bersonol
ei phrosesu yn unol â’r ddeddfwriaeth hon.  Mae angen prosesu data
personol i gyflawni tasg(au) penodol er lles y cyhoedd, a nodir dan y
gyfraith.

Bydd yr holl wybodaeth a roddir yn cael ei thrin yn gyfrinachol ond gall y
Cyngor ei defnyddio neu ei datgelu i eraill os bydd hynny’n ofynnol dan y
gyfraith. Rydym yn defnyddio darparwr meddalwedd trydydd parti House on
the Hill i brosesu ceisiadau am wybodaeth.  I gael rhagor o wybodaeth ar
sut mae House on the Hill yn rheoli data personol, gallwch weld eu polisi
preifatrwydd yma https://houseonthehill.com/company/priva...

Caiff y data ei gadw’n ddiogel gan Gyngor Caerdydd am gyfnod o ddim mwy na
3 blynedd. Gallwch gysylltu â’r Swyddog Diogelu Data ar
[email address]

Gallwch weld rhagor o wybodaeth ar sut mae'r Cyngor yn prosesu data
personol ar ein hysbysiad Preifatrwydd:
https://www.cardiff.gov.uk/CYM/Hafan/Ymw...

Gallwch roi gwybod am unrhyw bryder drwy fynd i'r wefan ICO:
[5]https://ico.org.uk

References

Visible links
1. mailto:[Cardiff Council request email] / [email address]
2. https://houseonthehill.com/company/priva...
3. mailto:[email address]
4. https://ico.org.uk/
5. https://ico.org.uk/

Dear Cardiff Council,
Thank you providing this information.

However, you have not provided the actual calculation used to set the fee each year for the last three years.

You state the fee has remained unchanged for the last three years. But a key part of how the fee is calculated is "Number of enquiries based on 12 months time recording ".

It is difficult to understand how, if calculated in this manner, the fee has remained unaltered given that the number of enquiries must vary each year in line with the volatility of the housing market.

For transparency, could you provide the actual calculation each year (as originally requested) and explain why the fee has not changed?

Yours faithfully,

Stephen Murray

Cardiff Council

Dear Mr Murray

We have received a request to review the handling of your case number
FOI20486

Your query has been assigned the Reference: REV00394

Should we require any additional information in order to process your
request we will contact you. 

Please quote this reference number if you need to contact us regarding
your request, the Council's contact details are below.

Information Governance Team- Tim Llywodraethu Gwybodaeth
City of Cardiff Council - Cyngor Dinas Caerdydd
Room/Yst 357, County Hall/Neuadd y Sir
Cardiff/Caerdydd
CF10 4UW
[1][Cardiff Council request email] / [email address]

══════════════════════════════════════════════════════════════════════════

Cardiff Council are registered as a Data Controller under the General Data
Protection Regulation and Data Protection Act 2018, your personal
information will be processed in line with this legislation. Processing of
personal data is required to perform a specific task(s) in the public
interest, that is set out by law.

All information will be treated as confidential but may be used by the
Council or disclosed to others when required by law. We use a third party
software provider House on the Hill to process requests for information.
For further information on how House on the Hill manage personal data, you
can view their privacy policy here
[2]https://houseonthehill.com/company/priva...

The data will be securely stored by Cardiff Council for a period no longer
than 3 years. You can contact the Data Protection Officer at
[3][email address]

Further information on how the Council process personal data can be viewed
in our Privacy notice:
https://www.cardiff.gov.uk/ENG/Home/New_...

You can report a concern by visiting the ICO website:
[4]https://ico.org.uk

══════════════════════════════════════════════════════════════════════════

Mae Cyngor Caerdydd wedi cofrestru fel Rheolwr Data dan y Rheoliad Diogelu
Data Cyffredinol a Deddf Diogelu Data 2018, caiff eich gwybodaeth bersonol
ei phrosesu yn unol â’r ddeddfwriaeth hon.  Mae angen prosesu data
personol i gyflawni tasg(au) penodol er lles y cyhoedd, a nodir dan y
gyfraith.

Bydd yr holl wybodaeth a roddir yn cael ei thrin yn gyfrinachol ond gall y
Cyngor ei defnyddio neu ei datgelu i eraill os bydd hynny’n ofynnol dan y
gyfraith. Rydym yn defnyddio darparwr meddalwedd trydydd parti House on
the Hill i brosesu ceisiadau am wybodaeth.  I gael rhagor o wybodaeth ar
sut mae House on the Hill yn rheoli data personol, gallwch weld eu polisi
preifatrwydd yma https://houseonthehill.com/company/priva...

Caiff y data ei gadw’n ddiogel gan Gyngor Caerdydd am gyfnod o ddim mwy na
3 blynedd. Gallwch gysylltu â’r Swyddog Diogelu Data ar
[email address]

Gallwch weld rhagor o wybodaeth ar sut mae'r Cyngor yn prosesu data
personol ar ein hysbysiad Preifatrwydd:
https://www.cardiff.gov.uk/CYM/Hafan/Ymw...

Gallwch roi gwybod am unrhyw bryder drwy fynd i'r wefan ICO:
[5]https://ico.org.uk

References

Visible links
1. mailto:[Cardiff Council request email] / [email address]
2. https://houseonthehill.com/company/priva...
3. mailto:[email address]
4. https://ico.org.uk/
5. https://ico.org.uk/

Cardiff Council

1 Attachment

Dear Mr Murray

We have reviewed your case number REV00394.

Please see attached

Regards

Information Governance Team- Tim Llywodraethu Gwybodaeth
City of Cardiff Council - Cyngor Dinas Caerdydd
Room/Yst 357, County Hall/Neuadd y Sir
Cardiff/Caerdydd
CF10 4UW
[1][Cardiff Council request email] / [email address]

══════════════════════════════════════════════════════════════════════════

Cardiff Council are registered as a Data Controller under the General Data
Protection Regulation and Data Protection Act 2018, your personal
information will be processed in line with this legislation. Processing of
personal data is required to perform a specific task(s) in the public
interest, that is set out by law.

All information will be treated as confidential but may be used by the
Council or disclosed to others when required by law. We use a third party
software provider House on the Hill to process requests for information.
For further information on how House on the Hill manage personal data, you
can view their privacy policy here
[2]https://houseonthehill.com/company/priva...

The data will be securely stored by Cardiff Council for a period no longer
than 3 years. You can contact the Data Protection Officer at
[3][email address]

Further information on how the Council process personal data can be viewed
in our Privacy notice:
https://www.cardiff.gov.uk/ENG/Home/New_...

You can report a concern by visiting the ICO website:
[4]https://ico.org.uk

══════════════════════════════════════════════════════════════════════════

Mae Cyngor Caerdydd wedi cofrestru fel Rheolwr Data dan y Rheoliad Diogelu
Data Cyffredinol a Deddf Diogelu Data 2018, caiff eich gwybodaeth bersonol
ei phrosesu yn unol â’r ddeddfwriaeth hon.  Mae angen prosesu data
personol i gyflawni tasg(au) penodol er lles y cyhoedd, a nodir dan y
gyfraith.

Bydd yr holl wybodaeth a roddir yn cael ei thrin yn gyfrinachol ond gall y
Cyngor ei defnyddio neu ei datgelu i eraill os bydd hynny’n ofynnol dan y
gyfraith. Rydym yn defnyddio darparwr meddalwedd trydydd parti House on
the Hill i brosesu ceisiadau am wybodaeth.  I gael rhagor o wybodaeth ar
sut mae House on the Hill yn rheoli data personol, gallwch weld eu polisi
preifatrwydd yma https://houseonthehill.com/company/priva...

Caiff y data ei gadw’n ddiogel gan Gyngor Caerdydd am gyfnod o ddim mwy na
3 blynedd. Gallwch gysylltu â’r Swyddog Diogelu Data ar
[email address]

Gallwch weld rhagor o wybodaeth ar sut mae'r Cyngor yn prosesu data
personol ar ein hysbysiad Preifatrwydd:
https://www.cardiff.gov.uk/CYM/Hafan/Ymw...

Gallwch roi gwybod am unrhyw bryder drwy fynd i'r wefan ICO:
[5]https://ico.org.uk

References

Visible links
1. mailto:[Cardiff Council request email] / [email address]
2. https://houseonthehill.com/company/priva...
3. mailto:[email address]
4. https://ico.org.uk/
5. https://ico.org.uk/

Dear Cardiff Council,

Thank you for providing this information.

As the council has now (in this response) admitted to being in breach of the charging regulations by failing to carry out the required review and updating of the charges, I would like to request which officer in the Council I should direct a complaint to about this failure of governance and unlawful action.

Yours faithfully,

Stephen Murray

FOI / Rhyddid Gwybodaeth, Cardiff Council

Dear Mr Murray,

Thankyou for your email. Please see link below.

https://www.cardiff.gov.uk/ENG/Home/Cont...

Gwasanaeth Cais am Wybodaeth / Information Request Service
Llywodraethu Gwybodaeth / Information Governance
Cyngor Caerdydd / Cardiff Council
Ystafell 357, Neuadd y Sir, Glanfa'r Iwerydd CAERDYDD CF10 4UW
Room 357, County Hall, Atlantic Wharf CARDIFF CF10 4UW
Ffôn / Tel: 029 208 72087
E-bost / Email: [email address] / [email address]

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