Dear Barnet Borough Council,

re. Environmental Health/Housing Matter, please provide me with the following:

1. A copy of correspondence, notes, call logs, all information held regarding Environmental Health case ref: PHCP/22/05506

2 A copy of the council's procedure(s)/policies for dealing with building works noise complaints

3. A copy of council's procedure(s)/policies for dealing with noise complaints that are deemed to relate to ordinary domestic noise.

4. Guidelines for investigating officers in how to determine whether noise is ordinary domestic noise or whether it is a statutory nuisance.

This request does not require the divulging of information subject to Regulation 13, such as names and full address - these can be redacted referencing R13 when done so.

If you apply S12 of the Act to this request, please provide:
1. a list of relevant documents you hold
2. a calculation as to how the cost limits were breached
3. advice on how to narrow the request down so as not to breach these limits on a subsequent request

Questions made under the EIR Act 2004 should be answered without the need for additional identity checks of the person asking the question

If you choose to withhold under any other section, in whole or in part, I ask that you justify all deletions by reference to specific exemptions of the Act. I will also expect you to release all non-exempt material. I reserve the right to appeal your decision to withhold any information or to charge excessive fees.

I would prefer to receive the information electronically in the form of a .pdf, where possible.

Yours faithfully,


Freedom of Information Act, Barnet Borough Council

Thank you for your email to the council's Freedom of Information inbox.
Your request for information will be acknowledged shortly and responded to
within the statutory deadline.


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Seral Mustafa, Barnet Borough Council

Dear Mr Hamzah,
Environmental Information Regulations 2004
Thank you for your request for information that was received on 1 August


We will deal with your request under the Environmental Information
Regulations 2004


Under the Act we must respond promptly and in any event within 20 working
days from the date we received your request.  We will respond to you by 30
August 2022


Please note the Act defines a limited set of exemptions from the right to
know.  If we decide not to release any information we shall explain why,
which exemption we are relying on and how you can appeal.

Please note: If you receive a request from us for clarification of your
request please respond to it by the date given.  We will not be able to
process your request if you do not provide the clarification asked for.


Yours faithfully
Seral Mustafa
FOI Link Officer

London Borough of Barnet, 2 Bristol Avenue, Colindale, NW9 4EW

Barnet Online: [1]


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Seral Mustafa, Barnet Borough Council

3 Attachments

Dear Hamzah /
Thank you for your request for information received on 1 August 2022.
Please find attached our response to your request.

If you reply to this email please do not amend the subject line or your
email will not go into the case and there will be a delay in it being
received by us.

Yours faithfully
Richard Carter
Information Management Officer
Assurance Group

London Borough of Barnet, 2 Bristol Avenue, Colindale, NW9 4EW

Barnet Online: [1]


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