Environmental Crime Processing Systems (South West)

The request was partially successful.

Dear North Devon Council,

What software do you use for Environmental Crime Enforcement (Issue and processing of fixed penalty notices)?
When does the current contract with the software supplier end?

Yours faithfully,

Bobby Lightfoot

Legal Services, North Devon Council

Dear Mr Lightfoot

I write in response to your request for information received this morning.

Section 1(1)(a) of the Act requires the Council to inform you whether it holds information of the description specified in your request. I confirm that the Council does hold this information. In discharge of its obligation under section 1(1)(b) I can provide you with the following response:

I can confirm that all Environmental Fixed Penalty Notices are processed through the main Environmental Health & Housing Services case management system, details of which (including the name of the software and contract expiry date) can be found via the following link from our Contracts Register:

https://procontract.due-north.com/Contra...

If you are dissatisfied with the handling of your request, you have the right to request an internal review which should be received within two months from the date of this response email and should be sent to;

Solicitor & Data Protection Officer
Legal Services
North Devon Council
PO Box 379, Barnstaple, EX32 2GR
[North Devon Council request email]

If you are not content with the outcome of the internal review, you have the right to apply to the Information Commissioner for a decision:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 01625 545 745
Fax: 01625 524 510
Email: [email address]

Yours sincerely

Vicky Eagle
Administrator, FOI & EIR
Legal Services
North Devon Council
PO Box 379, Barnstaple, EX32 2GR
[North Devon Council request email]

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