Environmental concerns re Ryde Conservation Area and Listed Buildings re possible Climate Change

name removed 23 Oct 2012 (Account suspended) made this Freedom of Information request to Environment Agency

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Waiting for an internal review by Environment Agency of their handling of this request.

name removed 23 Oct 2012 (Account suspended)

11 January 2012

Dear Environment Agency,

I am enquiring about the Architecture and the Built Environment of Ryde Conservation Area and its main river and aquifer systems. What is the geological, hydrogeological and hydrological survey of Ryde Conservation Area, the railway and Ryde Tunnel please? I am concerned for the stability and structure of the hillside and the proposed planning blueprint for Ryde's future burgeoning population that is foreseen in the new Isle of Wight Plan.

I have been unsuccessful in finding out what is the geological, hydrogeological and hydrological survey of this specific part of Ryde, Isle of Wight where there has been flooding in the past 2 years.

Ryde Conservation Area in this particular part has a railway line and a "cut-and-shut" railway tunnel which runs under the curtilages of many properties in the Ryde Conservation Area. There are Flood zones too.

According to maps that have been made available, there would appear to be "ponding" in the Conservation Area - where there are many listed buildings - but I cannot find any specific information and would like Environment Agency to explain what actually is there. What are the 100-year event and 1000-year event and Climate Change sea levels predictions? How will such possible events affect Ryde Conservation Area as Ryde is coastal?

PPS 25 is about Flooding. Planners have to be careful not to allow development which will increase the risk of flooding in another place. This is why I am asking Environment Agency to explain what is the position in Ryde Conservation Area and individual "hotspots" which might cause concern to planners, developers, builders and householders alike. Are there any special measures to assist planners, developers and builders to ensure that building and development will not adversely affect existing development as there is known to be clay in the strata?

Please may you make this response via this website
http://whatdotheyknow.com as it would help planners, developers and householders to know how best to protect, preserve and mitigate flood risks in the area.

The Ryde Tunnel in 2010 flooded and was a terrifying episode, and many people had their homes flooded.

Thank you very much for your help,

Yours sincerely,

[first name removed] [last name removed]

Enquiries, Unit, Environment Agency

Thank you for contacting the Environment Agency.

 

So when can I expect a response?

Our customer charter for general enquiries is 10 working days but you can
expect to receive a reply from us within 2 working days. If your enquiry
is of a technical nature this could take up to 20 working days. Please
note that bank holiday days and weekends are not classed as a working day.

 

If your enquiry refers to a Waste Exemption application you can expect to
receive a response within 5 working days (If you have applied for a T11
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The Customer Charter (response days) for all enquiries start from the next
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following Monday (providing this isn’t a bank holiday).

 

For further information on our Customer Charter please visit our website 

[1]http://www.environment-agency.gov.uk/abo...

 

But my e-mail refers to an Environmental Incident, won’t it get answered
sooner?

If you wish to report an incident i.e. pollution, fish in distress,
dumping of hazardous waste, etc please do not use this e-mail service
instead please call our free-phone 24 hour Incident Hotline on 0800 80
70 60. For more details about incident reporting please see:

[2]http://www.environment-agency.gov.uk/con...

 

What do I need to do if I require a response to my e-mail before the end
of the ten working days and it isn’t an incident?

You can contact our National Customer Contact Team on 03708 506 506,
Monday to Friday between 8am and 6pm, they will be happy to assist you.

 

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line with the 'Charging for Information' policy, however this isn’t always
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[3]http://www.environment-agency.gov.uk/bus...

 

Kind regards

National Customer Contact Team

03708 506506

 

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Enquiries, Unit, Environment Agency

Dear [first name removed]

Thank you for your enquiry regarding Ryde Conservation Area.

For your information, I have passed your query to our local External Relations Team (Planning and Corporate Services) for advice. They will check whether we hold this information and they will be in touch with you shortly.

The External Relations team have 20 working days from the date we receive your enquiry to provide a response, and they will get this to you as soon as possible.

Should you wish to contact them in the meantime, their details are below. Please quote your Enquiry Ref 120112/AD13 in your correspondence with us.

External Relations
Planning and Corporate Services
Environment Agency
South East Region
Solent & South Downs Area
Colvedene Court
Wessex Business Park
Wessex Way
Colden Common
WINCHESTER
SO21 1WP
Tel: 03708 506506

Kind Regards

Alison Debenham

Environment Agency,National Customer Contact Centre
Part of National Operations

+ Quadrant 2, 99 Parkway Avenue, Parkway Business Park, Sheffield, S9 4WF

' Tel 03708 506 506

How would you rate the service you've received from us?

show quoted sections

name removed 23 Oct 2012 (Account suspended)

20 February 2012

Dear Environment Agency,

RE
Environmental concerns re Ryde Conservation Area and Listed Buildings re possible Climate Change.

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Environment Agency's handling of my FOI request 'Environmental concerns re Ryde Conservation Area and Listed Buildings re possible Climate Change'.

I wish to make complaint that my request has not been given proper investigation.

The Environment Agency is responsible for the Monkton Mead.

That was a "given", so you must therefore have a great deal of information pertaining to the Monkton Mead and the hydrology of Ryde.

Is there an alluvial fan?

Is there a delta?

What is the capacity in the system for the water and sewage in Ryde?

Is there sufficient capacity for the proposed 2100 units of accommodation in the Isle of Wight Core Strategy Plan as predicated?

What is the Environment Agency's response to the Planning Inspector's Decision on the Isle of Wight's Core Strategy Plan?

As statutory consultee have you given any feedback to the Isle of Wight Council regarding their meeting on 21 March 2012 re the adoption of the Core Strategy Plan?

And what is your view of any plantation of a settlement at "Pennyfeathers"? Is there sufficient capacity in the system at present? What has been your input in the negotiations if any?

I would be most grateful for your response.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/en...

Yours sincerely,

[first name removed] [last name removed]

Campaigner for legal reform, liberty, truth and justice

Enquiries, Unit, Environment Agency

Thank you for contacting the Environment Agency.

 

So when can I expect a response?

Our customer charter for general enquiries is 10 working days but you can
expect to receive a reply from us within 2 working days. If your enquiry
is of a technical nature this could take up to 20 working days. Please
note that bank holiday days and weekends are not classed as a working day.

 

If your enquiry refers to a Waste Exemption application you can expect to
receive a response within 5 working days (If you have applied for a T11
exemption you should expect to receive a response within 25 working days)

 

The Customer Charter (response days) for all enquiries start from the next
working day of you receiving this auto reply from us. For example the
customer charter for an e-mail received on a Friday, will start on the
following Monday (providing this isn’t a bank holiday).

 

For further information on our Customer Charter please visit our website 

[1]http://www.environment-agency.gov.uk/abo...

 

But my e-mail refers to an Environmental Incident, won’t it get answered
sooner?

If you wish to report an incident i.e. pollution, fish in distress,
dumping of hazardous waste, etc please do not use this e-mail service
instead please call our free-phone 24 hour Incident Hotline on 0800 80
70 60. For more details about incident reporting please see:

[2]http://www.environment-agency.gov.uk/con...

 

What do I need to do if I require a response to my e-mail before the end
of the ten working days and it isn’t an incident?

You can contact our National Customer Contact Team on 03708 506 506,
Monday to Friday between 8am and 6pm, they will be happy to assist you.

 

Will I be charged for e-mail information?

Please note that there may be a charge for the provision of information in
line with the 'Charging for Information' policy, however this isn’t always
the case for a general enquiry. Please visit our website for further
charging information:

[3]http://www.environment-agency.gov.uk/bus...

 

Kind regards

National Customer Contact Team

03708 506506

 

Information in this message may be confidential and may be legally
privileged. If you have received this message by mistake, please notify
the sender immediately, delete it and do not copy it to anyone else.

 

We have checked this email and its attachments for viruses. But you should
still check any attachment before opening it.

We may have to make this message and any reply to it public if asked to
under the Freedom of Information Act, Data Protection Act or for
litigation.  Email messages and attachments sent to or from any
Environment Agency address may also be accessed by someone other than the
sender or recipient, for business purposes.

 

If we have sent you information and you wish to use it please read our
terms and conditions which you can get by calling us on 08708 506 506. 
Find out more about the Environment Agency at
[4]www.environment-agency.gov.uk

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name removed 23 Oct 2012 (Account suspended)

28 March 2012

Dear Environment Agency,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Environment Agency's handling of my FOI request 'Environmental concerns re Ryde Conservation Area and Listed Buildings re possible Climate Change'.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/en...

Yours sincerely,

[first name removed] [last name removed]

Enquiries, Unit, Environment Agency

Thank you for contacting the Environment Agency.

 

So when can I expect a response?

Our customer charter for general enquiries is 10 working days but you can
expect to receive a reply from us within 2 working days. If your enquiry
is of a technical nature this could take up to 20 working days. Please
note that bank holiday days and weekends are not classed as a working day.

 

If your enquiry refers to a Waste Exemption application you can expect to
receive a response within 5 working days (If you have applied for a T11
exemption you should expect to receive a response within 25 working days)

 

The Customer Charter (response days) for all enquiries start from the next
working day of you receiving this auto reply from us. For example the
customer charter for an e-mail received on a Friday, will start on the
following Monday (providing this isn’t a bank holiday).

 

For further information on our Customer Charter please visit our website 

[1]http://www.environment-agency.gov.uk/abo...

 

But my e-mail refers to an Environmental Incident, won’t it get answered
sooner?

If you wish to report an incident i.e. pollution, fish in distress,
dumping of hazardous waste, etc please do not use this e-mail service
instead please call our free-phone 24 hour Incident Hotline on 0800 80
70 60. For more details about incident reporting please see:

[2]http://www.environment-agency.gov.uk/con...

 

Will I be charged for e-mail information?

Please note that there may be a charge for the provision of information in
line with the 'Charging for Information' policy, however this isn’t always
the case for a general enquiry. Please visit our website for further
charging information:

[3]http://www.environment-agency.gov.uk/bus...

 

Kind regards

National Customer

Information in this message may be confidential and may be legally
privileged. If you have received this message by mistake, please notify
the sender immediately, delete it and do not copy it to anyone else.

 

We have checked this email and its attachments for viruses. But you should
still check any attachment before opening it.

We may have to make this message and any reply to it public if asked to
under the Freedom of Information Act, Data Protection Act or for
litigation.  Email messages and attachments sent to or from any
Environment Agency address may also be accessed by someone other than the
sender or recipient, for business purposes.

 

If we have sent you information and you wish to use it please read our
terms and conditions which you can get by calling us on 08708 506 506. 
Find out more about the Environment Agency at
[4]www.environment-agency.gov.uk

References

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