Entries and Exits
Dear Transport for London,
Please provide entries and exits for London Overground Stations. You publish Underground station entry and exit data on your website, can you please publish for Overground also? I'm particularly interested in Overground usage at Cheshunt, ORR data doesn't differentiate between Overground and National Rail usage.
Yours faithfully,
Philip Ridley
Dear Philip Ridley
TfL Ref: FOI-3490-2324
Thank you for your email received by us on 30 December 2023, asking for
entry and exit data for London Overground stations, especially Cheshunt
station.
Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy. I
can confirm we do hold the information you require.
We recently answered a similar FOI request, and our response is published
on our transparency pages at the following link:
[1]https://tfl.gov.uk/corporate/transparenc...
The spreadsheets contain entry / exit data for the London Overground, and
also Underground and DLR stations, since 2018.
Furthermore, daily entry and exit data on the TfL network is also
available here: [2]http://crowding.data.tfl.gov.uk/
In accordance with section 21 of the FOI Act, we are not obliged to supply
you with a copy of the requested information as it is already accessible
to you elsewhere.
If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to
appeal as well as information on copyright.
Yours sincerely
Eva Hextall
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
TfL RESTRICTED
Dear FOI,
Thank you, but I was looking for annual entries and exits rather than daily, so that I can establish entries and exits for West Anglia London Overground, in particular for Liverpool Street Station, Hackney Downs and Cheshunt. This data had previously been released, providing annual entries and exits for all London Overground journeys, so I do understand that it is being produced. It would be appreciated if you released and published these documents otherwise we cannot see what is happening to demand on our routes.
In particular, we are interested to discover whether the Cheshunt branch is now as busy as the Enfield Town branch in light of Enfield Town having twice as many peak trains vs Cheshunt.
It would take an extraordinary amount of time to go through daily entry and exits for all 365 days for all three stations, so hopefully you have this information.
Yours sincerely,
Philip Ridley
Dear Philip Ridley
TfL Ref: FOI-3525-2324
Thank you for your follow up request which we received on 4 January 2023.
It has been considered in accordance with the requirements of the Freedom
of Information (FOI) Act and our information access policy.
Before we process your request, please take a look at the data in the
attached zip file, provided in response to a previous [1]FOI request,
which contains entry and exit data for London Overground stations, from 1
^ January 2019 to 23 ^ July 2023. The data shows instances of passengers
touching in and out at the named station, as well as the use of paper
tickets. Note that all counts under 5 (be they entry or exit) are excluded
from the data under section 40(2) of the Freedom of Information Act, the
exemption that protects against the unfair release of personal data.
Whilst the data is provided daily, you can edit the spreadsheets to show
totals for each year, and filter it by the stations you are interested in.
If this still doesn’t answer your question, to enable us to assist with
your request please provide a specific time period (years or months) that
you would like us to over.
Please note that the 20 working day deadline for responding to your
request will depend on when we receive satisfactory additional information
to help clarify your request. If we hear nothing further from you by 24
January 2023 your response will be treated as a new request.
In the meantime, if you have any queries or would like to discuss your
request, please do not hesitate to contact me.
Yours sincerely
Eva Hextall
FOI Case Management Team
General Counsel
Transport for London
TfL RESTRICTED
Dear FOI,
Thank you, but the Oyster tapping details are for Overground and National Rail.
I had previously been sent estimated entries and exits data for Overground only that mirrors the estimates done by ORR, but isolating how many use London Overground only. Without this data it is impossible to assess how busy the Cheshunt Overground Branch is vs the Enfield Town Branch. This is in light of our campaign to increase the number of trains on the Cheshunt branch.
Yours sincerely,
Philip Ridley
Dear Mr Ridley
TfL Ref: FOI-3772-2324
Thank you for your request which we received on 22 January 2024.
We will aim to issue a response by 16 February 2024 in accordance with the
Freedom of Information Act 2000 and our information access policy.
We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.
We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.
In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.
Yours sincerely
Eva Hextall
FOI Case Management Team
General Counsel
Transport for London
Dear Mr Ridley
TfL Ref: FOI-3772-2324
Thank you for your follow up request which we received on 22 January 2024,
asking for entry and exit data on London Overground.
Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy. I
can confirm TfL does hold the information you require.
Please note there’s been a change in the way we publicize network demand
data. Please refer to the public taps dashboard available here:
[1]https://tfl.gov.uk/corporate/publication... and then click
on Network Demand Report, where tab 3 report allows you to view London
Overground specific daily entry and exit taps, by station, since 2019.
This should provide you with the information you are looking for.
In accordance with section 21 of the FOI Act, we are not obliged to supply
you with a copy of the requested information as it is already accessible
to you elsewhere.
If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to
appeal as well as information on copyright.
Yours sincerely
Eva Hextall
FOI Case Management Team
General Counsel
Transport for London
Dear FOI,
You do hold the information I require, it is at this link:
http://crowding.data.tfl.gov.uk/
See
Annual Station Counts/2022/
AC2022_AnnualisedEntryExit.xlsx
Cheshunt annual entries and exits for Overground were 685,350.
Yours sincerely,
Philip Ridley
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