We don't know whether the most recent response to this request contains information or not – if you are Rebecca Simper please sign in and let everyone know.

Enquiry

Rebecca Simper made this Freedom of Information request to London School of Hygiene and Tropical Medicine

We're waiting for Rebecca Simper to read recent responses and update the status.

Rebecca Simper
Delivered

Dear London School of Hygiene and Tropical Medicine,

Mobile phones
Who is your current mobile phone provider?
How many mobile connections?
When is the contract up for renewal?
How long do you contract for (24 or 36 months)?
The email address of the primary contact for this contract?

SIP Trunking
Have you implemented SIP?
If yes, when does the contract expire?
Who is your SIP provider?
The email address of the primary contact for this contract?

Team Licences
Which Microsoft 365 Licence do you have e.g. E3, E5
Have you voice enable your Teams Licences?
If not, is that something you are considering?

Telephony
What is your current telephony system?
How many users of the telephony system?
When is the contract up for renewal?
The email address of the primary contact for this contract?

Contact Centre
What contact centre solution is the council using?
How many agents does the contact centre employ?
How many agents are concurrently working?
What is the cost of the contract for the contact centre solution?
When is the contract for the contact centre ending?
How long do you usually contract for?
The name of the relevant contact?

Yours faithfully,

Rebecca Simper

Link to this Report
LSHTM Servicedesk, London School of Hygiene and Tropical Medicine

LSHTM ServiceDesk
London School of Hygiene & Tropical Medicine

Re: Freedom of Information request - Enquiry

Thank you for your request for information under the Freedom of
Information Act.  We will process your request as soon as possible and
will respond within 20 working days.

Information on how we process Freedom of Information requests is available
on the LSHTM website at :
[1]https://www.lshtm.ac.uk/aboutus/organisa...

We may need to contact you again if we require further information from
you in order to process your request.
 
We will also contact you as soon as possible if we determine that a fee
will be payable for reprographics costs (such as photocopying or printing)
or postage costs associated with your request.

Please do not hesitate to contact us by reply to this email if you have
any questions relating to your request.

Regards,
Freedom of Information team

══════════════════════════════════════════════════════════════════════════

London School of Hygiene & Tropical Medicine
Keppel Street, London WC1E 7HT UK |  [2]www.lshtm.ac.uk

 

References

Visible links
1. https://www.lshtm.ac.uk/aboutus/organisa...
2. http://www.lshtm.ac.uk/

Link to this Report
LSHTM Servicedesk, London School of Hygiene and Tropical Medicine

LSHTM ServiceDesk
London School of Hygiene & Tropical Medicine

Hi

Re: Freedom of Information request - Enquiry

Dear Rebecca

Thank you for your enquiry. Please find the School contact details
here [1]Contact us | LSHTM.

Hope its helpful to you.

Best Wishes 
Information Compliance Team
London School of Hygiene and Tropical Medicine.

School staff and students can visit the [2]ServiceDesk Portal and
[3]update their call under My Requests.

Alternatively, you can reply to this email or phone us quoting reference
2410-4858

LSHTM ServiceDesk
[4]servicedesk.lshtm.ac.uk

 

══════════════════════════════════════════════════════════════════════════

London School of Hygiene & Tropical Medicine
Keppel Street, London WC1E 7HT UK | +44 (0)20 7636 8636 |
[5]www.lshtm.ac.uk

References

Visible links
1. https://www.lshtm.ac.uk/aboutus/contact
2. http://servicedesk.lshtm.ac.uk/
3. http://lshtm.topdesk.net/tas/public/cont...
4. http://servicedesk.lshtm.ac.uk/
5. http://www.lshtm.ac.uk/

Link to this Report
We don't know whether the most recent response to this request contains information or not – if you are Rebecca Simper please sign in and let everyone know.