Enforcement Agency Services
Dear FOI Team,
I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contracts below please.
The details required are:
Q1. Your current suppliers used to collect the following debts (please give names of all suppliers for each debt type):
• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)
Q2. Number of cases issued to enforcement agents for each debt type, for the immediate past two financial years and year to date, e.g. 2021/22; 2022/23; 2023 Year to date:
• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)
Q3. Enforcement/Debt Collection contract start and contract end date, and any contract extension dates for each of the following debt types:
• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)
Q4. Are your Revenue and Benefits or Parking Services outsourced, and if they are, please state who is the supplier responsible for each or both service e.g. Capita, APCOA, Agilysis, Serco, Liberata etc.
• Parking (RTD)
• Revenues and Benefits
Q5. The name and/or job title of the Senior Office (outside of procurement) responsible for the above contract(s)?
_______________________________________________________________________
Thank you for any assistance you can give.
Yours faithfully
J. Carter
Dear J Carter
Thank you for your request dated 16th oct 23 for information under the Freedom of Information Act 2000.
You have requested the information set out in your email below. The Council’s response is:
Please see answers to all quesitons against your original request below
Further information explaining the Council’s process for responding to information requests is available on our website at www.dacorum.gov.uk/foi.
If you have any further queries or information needs or if you are unhappy about the way your request has been handled, please contact the Council’s information service at: [Dacorum Borough Council request email], quoting our FOI reference shown in the subject line of this email.
In accordance with Section 50 of the FOIA, you may apply to the Information Commissioner for a decision whether, in any specified respect, your request for information has been dealt with in accordance with the requirements of Part 1 of the FOIA. The Commissioner would make a decision on any application unless certain circumstances apply, one of which is that the relevant public authority’s complaints procedure has not been exhausted. The Information Commissioner’s contact details are as follows:-
The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF
Helpline: 0303 123 1113
Website, with online form: www.ico.gov.uk and email for online complaint: [email address]
If you need further assistance please contact the information service as indicated above.
Yours sincerely
Jake Seabourne | Systems Development and Finance Lead Officer | Dacorum Borough Council | The Forum | Marlowes | Hemel Hempstead | HP1 1DN
Telephone: 01442 228260 | Website: www.dacorum.gov.uk
Jake Seabourne
Systems Development and Finance Lead Officer
Dacorum Borough Council
T: 01442 228260 (ext. 2260)
M: 07966 529958
E: [email address]
A: The Forum | Marlowes | Hemel Hempstead | HP1 1DN
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