Enforcement Agency Services

Dear J Carter,

 

Thank you for your information request, received on the 15 November 2023.

Reference 7266 has been applied to your request which will be looked into
and a response provided within 20 full working days.

Should you have any queries in the meantime, please contact the Freedom of
Information Team at [1][Braintree District Council request email]

Kind regards,

 

Lucy Day

Performance & Improvement Assistant

Braintree District Council | Causeway House, Bocking End, Braintree, CM7
9HB

 01376 552525| [2]www.braintree.gov.uk

 

References

Visible links
1. mailto:[Braintree District Council request email]
2. http://www.braintree.gov.uk/

Dear J Carter,

 

I am writing regarding your information request received by Braintree
District Council on the 15/11/2023, case reference 7266.

 

Your request for information has been processed under the Freedom of
Information Act (FOIA). The Act enables access to information held by the
Council, subject to exemptions contained within the Act. The Act does not
require the Council to create information to respond to a request if the
requested information is not held, nor to give an opinion or comment.

 

Please find our response to your request below:

  

Please note that, for the below, Council Tax and Business Rates (Revenues
and Benefits) fall within the Council Remit.

For Parking Braintree District Council is part of the North Essex Parking
Partnership (NEPP) therefore response below for parking relate to NEPP who
covers the Braintree area.

 

  

Q1. Your current suppliers used to collect the following debts (please
give names of all suppliers for each debt type):

 

• Parking Fines (PCNs) Bristow & Sutor, Equita, Newlyn and Marston

 

• Council Tax CDER Group, Marston Holdings , Newlyn PLC

 

• Business Rates (NDR) CDER Group, Marston Holdings, Newlyn PLC

 

 

Q2. Number of cases issued to enforcement agents for each debt type, for
the immediate past two financial years and year to date, e.g. 2021/22;
2022/23; 2023 Year to date:

 

• Parking Fines (PCNs) 2021/22 - 527; 2022/23 - 970; 2023/24 to date - 672

 

• Council Tax 2021/22 4540; 2022/23 3874; 2023 to date 2953

 

• Business Rates (NDR) 2021/22 71; 2022/23 38; 2023 to date 83

 

 

Q3. Enforcement/Debt Collection contract start and contract end date, and
any contract extension dates for each of the following debt types:

 

Parking Fines (PCNs) 1/9/2022 to 31/8/2026

 

For the below the Council does not have a contract with any of our
Enforcement Agents. They are all actioned via a SLA (Service Level
Agreement).

 

• Council Tax N/A

• Business Rates (NDR) N/A

 

Q4. Are your Revenues and Benefits or Parking Services outsourced, and if
they are, please state who is the supplier responsible for each or both
service e.g. Capita, APCOA, Agilysis, Serco, Liberata etc.

 

• Parking (RTD) N/A Braintree District Council is part of the North Essex
Parking Partnership (NEPP)

• Revenues and Benefits No - N/A

 

Q5. The name and/or job title of the Senior Office (outside of
procurement) responsible for the above contract(s)?

 

The Enforcement agents for Revenues and Benefits, Service Level
Agreements, fall under the responsibility of the Councils Revenues and
Recovery Manager.

 

The Parking  contracts and agreements fall under North Essex Parking
Partnerships Head of Parking.

 

 

 

 

Right of internal review: If you are dissatisfied with the handling of
your request please contact us in writing, within 40 days of the receipt
of a full response, at: Emma Wisbey Governance and Member Manager,
Braintree District Council, Causeway House, Bocking End, Braintree, Essex,
CM7 9HB. Or e-mail: [1][Braintree District Council request email]

 

Right to appeal: Should you remain dissatisfied with the outcome of any
internal review, you have a right of appeal under S50 of the Freedom of
Information Act to appeal against the decision by contacting the
Information Commissioner, Wycliffe House, Water Lane, Wilmslow SK9 5AF. Or
e-mail: [2][email address]

 

 

Kind regards,

 

Victoria Alexander

Performance & Information Officer

Braintree District Council | Causeway House, Bocking End, Braintree, CM7
9HB

 01376 552525| www.braintree.gov.uk

 

References

Visible links
1. mailto:[Braintree District Council request email]
2. mailto:[email address]