Enforcement Agency Services
Dear FOI Team,
I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contracts below please.
The details required are:
Q1. Your current suppliers used to collect the following debts (please give names of all suppliers for each debt type):
• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)
Q2. Number of cases issued to enforcement agents for each debt type, for the immediate past two financial years and year to date, e.g. 2021/22; 2022/23; 2023 Year to date:
• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)
Q3. Enforcement/Debt Collection contract start and contract end date, and any contract extension dates for each of the following debt types:
• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)
Q4. Are your Revenues and Benefits or Parking Services outsourced, and if they are, please state who is the supplier responsible for each or both service e.g. Capita, APCOA, Agilysis, Serco, Liberata etc.
• Parking (RTD)
• Revenues and Benefits
Q5. The name and/or job title of the Senior Office (outside of procurement) responsible for the above contract(s)?
_______________________________________________________________________
Thank you for any assistance you can give.
Yours faithfully
J. Carter
[http://i2.cmail19.com/ti/t/23/7D9/254/22...
TABLE OF CONTENTS
*
Freedom of Information Procedure
*
Contact Details
[http://i1.cmail19.com/ei/t/C3/AE9/6FA/cs...
Freedom of Information Procedure
Please note that the Council will initially assess your request to establish whether it is a valid FOI and, if so, you will receive a response to your request within the statutory 20 clear working days.
Contact Details
Democratic Services
East Staffordshire Borough Council
P.O. Box 8045
Burton upon Trent
DE14 9JG
www.eaststaffsbc.gov.uk<http://eaststaffordshireboroughcouncil.c...>
[email address]<mailto:[email address]>
This e-mail and files or other data transmitted with it are confidential and intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient, disclosure, dissemination, forwarding, printing or copying is strictly prohibited and you must not take any action in reliance upon it. Please notify the sender immediately and delete the message. Any views or opinions presented are solely those of the author and do not necessarily represent those of East Staffordshire Borough Council unless explicitly stated otherwise. East Staffordshire Borough Council may monitor the contents of e-mail sent and received via its network for the purposes of ensuring compliance with its policies and procedures. East Staffordshire Borough Council does not enter into contracts or contractual obligations via electronic mail, unless otherwise explicitly agreed in advance in writing between parties concerned. The Council believes in being open with its information and the contents of this e-mail and any replies may be released to a third party requesting such information at a future date.
Dear East Staffordshire Borough Council,
I thank you for your acknowledgement of my FOI request.
I am sorry to trouble you further, but as some time has now passed, I wonder if it would be possible for you to consider either providing the information as per my request or provide me with an update as to when I may receive a response from you.
Any assistance you can give would be much appreciated.
Many thanks.
Mr J. Carter.
TABLE OF
CONTENTS
• [1]Freedom
of
Information Freedom of
Procedure Information
Procedure
Please note
• [2]Contact that the
Details Council
will
initially
assess your
request to
establish
whether it
is a valid
FOI and, if
so, you
will
receive a
response to
your
request
within the
statutory
20 clear
working
days.
Contact Details
Democratic Services
East Staffordshire Borough
Council
P.O. Box 8045
Burton upon Trent
DE14 9JG
[3]www.eaststaffsbc.gov.uk
[4][email address]
References
Visible links
1. file:///tmp/foiextract20240123-1126353-o314lm#toc_item_0
2. file:///tmp/foiextract20240123-1126353-o314lm#toc_item_1
3. http://eaststaffordshireboroughcouncil.c...
4. mailto:[email address]
Good morning,
I apologise for the delay in getting this response sent out to you. Answers to your questions for CTAX and NNDR:
1. Jacobs bailiffs for both council tax and business rates (was Rundles bailiffs previously)
2. Council Tax
2022 – 2023
Rundles cases 1355
Jacobs cases 1679
2023 – 2024
Rundles cases 0
Jacobs cases 3350
NNDR
2022 – 2023
Rundles Cases 45
Jacobs cases 50
2023 – 2024
Rundles cases 159
Jacobs cases 3
3. This process was completed in February this year with a contractual start date officially declared as the 26th March 2024, for 2 years with an option for 1+1 years extension. This was for the CTAX and NNDR enforcement contracts.
4. CTAX and NNDR aren't contracted out and are dealt with in-house.
5. Greg Osborne is the senior person responsible for the appointment of Jacobs and followed the G-Cloud 13 framework, sent out invites to tender, held face to face appointments for presentations and awarded on the strength of a 3 person matrix.
Kind regards,
Daniel Caulkett
Democratic Services Officer
East Staffordshire Borough Council
The Town Hall
King Edward Place
Burton upon Trent
Staffordshire
DE14 9UG
CONFIDENTIALITY:
This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment.
For internal recipients: please note that this correspondence, and the content, is confidential and should not be disclosed to anyone outside of the Council, unless expressly authorised in writing by the Sender. Any unauthorised disclosure by internal recipients may amount to a breach of the Council’s Code of Conduct for Officers; Code of Conduct for Councillors; or Protocol for Councillor/Officer Relations and result in disciplinary or other action being taken.
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.
Donate Now