Enforcement Agency Services
Dear FOI Team,
I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contracts below please.
The details required are:
Q1. Your current suppliers used to collect the following debts (please give names of all suppliers for each debt type):
• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)
Q2. Number of cases issued to enforcement agents for each debt type, for the immediate past two financial years and year to date, e.g. 2021/22; 2022/23; 2023 Year to date:
• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)
Q3. Enforcement/Debt Collection contract start and contract end date, and any contract extension dates for each of the following debt types:
• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)
Q4. Are your Revenues and Benefits or Parking Services outsourced, and if they are, please state who is the supplier responsible for each or both service e.g. Capita, APCOA, Agilysis, Serco, Liberata etc.
• Parking (RTD)
• Revenues and Benefits
Q5. The name and/or job title of the Senior Office (outside of procurement) responsible for the above contract(s)?
_______________________________________________________________________
Thank you for any assistance you can give.
Yours faithfully
J. Carter
Dear J Carter
Thank you for your information request submitted under the Freedom of
Information Act 2000.
Please be advised that your request is being dealt with and you will
receive a response within 20 working days, which will be 24^th November
2023.
Regards
Kate Butcher
Customer Care Officer
Freedom of Information and Deputy Data Protection Officer
Mole Valley District Council
01306 885001
[1]www.molevalley.gov.uk
Dear J Carter
Thank you for your information request submitted under the Freedom of
Information Act 2000.
Please be advised that the answers to your request are listed below.
Please note that due to a technical issue we are unable to extract and
supply the information for question 2 and in relation to Revenues (Council
Tax and Business Rates) at this time.
Please also note that Mole Valley District Council (MVDC) do not accept /
respond to any direct approaches from suppliers. More information on
tendering for work at MVDC is published at
[1]https://www.molevalley.gov.uk/selling-co....
If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within 40 working days of the date of receipt of the response to
your original letter and should be addressed to: Louise Bircher, Mole
Valley District Council, Pippbrook, Dorking, Surrey, RH4 1SJ.
If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF Or by calling 0303 123 1113 (local rate) Monday to Friday 9am – 5pm.
Kind regards
Kate Butcher
Customer Care Officer
Freedom of Information and Deputy Data Protection Officer
Mole Valley District Council
01306 885001
[2]www.molevalley.gov.uk
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