For the following Information requests:

Freedom of Information (FOI)
Environmental Information (EIR)
Subject Access (SAR)

Please submit your request online at the following link:

https://www5.basildon.gov.uk/forms/legal...

***Please note that we are still able to receive requests via email and
whilst we would like to encourage requestors to use our online form it is
not compulsory. If you have submitted a request via this email address
there is no need for you to submit a further one using the online form***

All requests for information must be submitted using the following online
form: https://www.basildon.gov.uk/dpa
If you are unable to submit a request online please email:
[email address]
This email inbox is ONLY for queries to the Council's Data Protection
Officer

This message does not necessarily reflect the views, opinions, policies or
procedures of Basildon Borough Council or its partners and does not give
rise to any contract, undertaking or agreement. eMail is not a secure form
of communication. Every effort has been made to ensure that this message
has been correctly addressed. It and any associated file(s) may contain
private or confidential information or details intended only for the
sender and the intended recipient. If this message is received by anyone
other than the intended recipient please delete the message and any
associated file(s) and destroy any printed copy. Please notify the sender
by a return e-mail or telephone and make them aware that the message has
been received by someone other than the intended recipient. If the subject
line of this email begins PER: then the email is a personal one and is the
personal responsibility of the sender and not Basildon Borough Council or
its partners.
If you would like to find out more about how Basildon Borough Council use
your personal data please go to www.basildon.gov.uk/privacy

THIS IS AN AUTOMATED EMAIL – PLEASE DO NOT REPLY AS EMAILS RECEIVED AT
THIS ADDRESS CANNOT BE RESPONDED TO.

Dear J Carter,

Thank you for contacting Basildon Borough Council. This email is
acknowledgement of your request sent on 13/10/2023 10:11.  A summary of
the details provided in your request are as follows:

"I would be most grateful if you would provide me, under the Freedom of
Information Act, details in respect to the contracts below please.

The details required are:

Q1. Your current suppliers used to collect the following debts (please
give names of all suppliers for each debt type):

• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)

Q2. Number of cases issued to enforcement agents for each debt type, for
the immediate past two financial years and year to date, e.g. 2021/22;
2022/23; 2023 Year to date:

• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)

Q3. Enforcement/Debt Collection contract start and contract end date, and
any contract extension dates for each of the following debt types:

• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)

Q4. Are your Revenue and Benefits or Parking Services outsourced, and if
they are, please state who is the supplier responsible for each or both
service e.g. Capita, APCOA, Agilysis, Serco, Liberata etc.

• Parking (Road Traffic)
• Revenues and Benefits

Q5. The name and/or job title of the Senior Office (outside of
procurement) responsible for the above contract(s)?
"

You should receive a response or outcome to your Data Protection request
by email no later than 10/11/2023 10:11. Should we not be able to meet
this timescale for any reason, we will tell you ahead of this date giving
reasons for the delay.
 
Your unique reference for this request is CAS-11787-K1P7J5. Please make
sure that you quote this in any communication with Basildon Council about
this request.
 
If you feel that you need to send us any more information, documents, or
images to support your request, please send this to us using our [1]online
form.

Kind Regards,

Customer Resolution Team

Basildon Borough Council

[2]www.basildon.gov.uk

[3][IMG]

This message does not necessarily reflect the views, opinions, policies or
procedures of Basildon Borough Council or its partners and does not give
rise to any contract, undertaking or agreement. eMail is not a secure form
of communication. Every effort has been made to ensure that this message
has been correctly addressed. It and any associated file(s) may contain
private or confidential information or details intended only for the
sender and the intended recipient. If this message is received by anyone
other than the intended recipient please delete the message and any
associated file(s) and destroy any printed copy. Please notify the sender
by a return e-mail or telephone and make them aware that the message has
been received by someone other than the intended recipient. If the subject
line of this email begins PER: then the email is a personal one and is the
personal responsibility of the sender and not Basildon Borough Council or
its partners.
If you would like to find out more about how Basildon Borough Council use
your personal data please go to www.basildon.gov.uk/privacy

References

Visible links
1. https://mybasildon.powerappsportals.com/...
2. http://www.basildon.gov.uk/
3. https://www.basildon.gov.uk/

THIS IS AN AUTOMATED EMAIL – PLEASE DO NOT REPLY AS EMAILS RECEIVED AT
THIS ADDRESS CANNOT BE RESPONDED TO.

Dear J Carter,

Thank you for request CAS-11787-K1P7J5 - to receive a copy of data held by
Basildon Council.  Please find attached your full response to this
request.
 
If you are not satisfied with how we have handled your request, please let
us know by telling us [1]what went wrong. 

Kind Regards,

Laura
Customer Resolution Team

Basildon Borough Council

[2]www.basildon.gov.uk

[3][IMG]

This message does not necessarily reflect the views, opinions, policies or
procedures of Basildon Borough Council or its partners and does not give
rise to any contract, undertaking or agreement. eMail is not a secure form
of communication. Every effort has been made to ensure that this message
has been correctly addressed. It and any associated file(s) may contain
private or confidential information or details intended only for the
sender and the intended recipient. If this message is received by anyone
other than the intended recipient please delete the message and any
associated file(s) and destroy any printed copy. Please notify the sender
by a return e-mail or telephone and make them aware that the message has
been received by someone other than the intended recipient. If the subject
line of this email begins PER: then the email is a personal one and is the
personal responsibility of the sender and not Basildon Borough Council or
its partners.
If you would like to find out more about how Basildon Borough Council use
your personal data please go to www.basildon.gov.uk/privacy

References

Visible links
1. https://mybasildon.powerappsportals.com/...
2. http://www.basildon.gov.uk/
3. https://www.basildon.gov.uk/